Articles by author: Sean Heath
You don’t have to live in a mansion to enjoy the services of your own personal butler. Now all you have to do is simply stay at a Marriott. Amazon.com has announced a new partnership with Marriott International to increase guest access to the Alexa ecosystem through the voice-controlled Echo. This vocal interface will […]
Latest
Hospitality
Listen: TGI Friday’s Engaging Customers with AI
It’s not often that a restaurant can address a customer’s desire before they even step into a location, but Dallas-based TGI Friday’s has started doing just that with its new AI-powered customer engagement system. By leveraging several social media platforms, as well as its own smartphone app, Friday’s is able to better gather and […]
Podcasts
Listen: Rakuten Acquisition of Curbside Shakes Up Retail
Reports of the demise of brick-and-mortar retail may be a bit premature if Japanese retail giant Rakuten has anything to say about it. Rakuten, a rival to Amazon’s e-commerce domination, has just acquired Curbside in an “all cash” deal. The mobile commerce company, founded by former Apple engineers,Jaron Waldman and Denis Laprise, had been […]
AEC
Listen: Rolls Royce Addresses Engine Durability Issue
Sometimes high-end products require high attention to detail, as well. Rolls-Royce has announced a new engine-durability issue that affects its Package B Trent 1000 engines. These engines, that power Boeing’s 787 airliner will require additional repair shop inspections, due to a recently discovered issue with the intermediate pressure compressor on what the company described […]
Hospitality
Listen: Bartech’s New Product is Not Your Father’s Minibar
Time for today’s Hospitality Minute, brought to you by MarketScale. One major downside of traveling is that feeling you get when you just need one thing, but you’d have to travel all the way down to the lobby to get it. Let’s be honest: most of us just don’t have the desire to make that […]
Podcasts
Listen: LCD Screens Offer a Clue to the Next iPhone
Sometimes the shiniest toy on the market might not be a good indicator of future versions. Apple’s iPhone X made waves last year with its “notch”, but the more powerful development was its stunning OLED screen. And while flagship models act as sort of a proving ground for new technologies and form factors, they […]
Podcasts
Listen: Under Armor “Flexes” Its Receipts’ Muscles
When purchasing athletic gear, most of us focus on the benefits that we can get while wearing our new clothing, but Under Armour is embracing a way to use your receipt to help enrich the experience even more. Under Armor has announced its selection of ereceipt innovator, flexReceipts, to power its digital receipts across […]