Articles by author: Troy Camplin

While there is little question that technology permeates the ways in which we do business, not everyone is keen to “keep up.” For example, although there are now restaurant apps and online reservation systems, many restaurants still do things the old-fashioned way, taking reservations by phone. With Big Hospitality reporting that “60% of consumers booking […]

Attending InfoComm, we spent time with Rentex, where we talked with Janné Mummert, Vice President of Business Development, and Bob Moisen, General Manager for the Chicago branch of Rentex. Rentex is a wholesale company for rentals in the audiovisual industry. It notes that what makes the company stand out is the fact that, despite its […]

While visiting InfoComm, we came across the Snap AV booth and spoke with Director of Business Development John Litwack about what the company is showcasing this year. While Litwack said Snap AV has exhibited with others in the past, this was their first year exhibiting at InfoComm. Snap AV is a manufacturer and distributor of […]

We’re only halfway through 2018 and there have already been numerous security breaches in healthcare. The more information gets integrated and connected, the more it’s at risk; yet healthcare information perhaps requires the highest levels of connection and integration to be most useful. This information, though, is highly sensitive and the legal consequences of improperly […]

Millennials are more into experiences than material goods, and most major companies in major markets are responding accordingly. With one seeming exception: the airline industry. While millennials are willing to pay for luxuries such as high-quality in-flight wi-fi, the major airlines are taking away luxuries and trying to fit even more seats on planes to […]

Confirming Harris Group research that shows 72 percent of Millennials (ages 18-34) prefer experiences over things, a new Travelport survey finds Millennials are far more likely to take a vacation this summer than are other generational groups. According to Hospitalitynet, “More than half of Millennials (56 percent) plan to travel more this summer compared to […]

The successful introduction of augmented reality (AR) to brick-and-mortar stores will be very tricky, according to a study by ABI Research. With customers used to the same conventional retail experience, how can AR be implemented seamlessly? If anything, it seems AR is more likely to simply disrupt customers’ shopping experience than to truly add value […]

While the traditional coupons you find in your newspaper or in the mail are in decline, that hardly means that the use of coupons has seen a downturn. Retailers have found providing coupons online to be the best way of reaching their customers, and even of rewarding regular customers. With the internet, it is easier […]

Lexington, MA-based Accent Therapeutics has a new idea to fight cancer. The idea is to develop drugs that target what are called RNA-modifying proteins (RMPs). RMPs modify RNA after they are produced by the DNA but before the RNA is translated into proteins. The activities of some RMPs have been linked to the development of […]