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Field Service Engineer

Full time Acrelec in Software & Technology Email Job
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Job Detail

  • Career Level Entry Level
  • Experience 6 Years
  • Education Certificate

Job Description

RESPONSIBILITIES

  • Taking ownership of Field Intervention jobs assigned and see through to completion
  • Able to work as an individual and within a team environment
  • Able to complete National visits in a timely manner to make sure SLAs are reached
  • You will be responsible for a specific region, but the flexibility to work nationwide is a must

SUPPORT

  • Providing service and customer support during field visits or new installations
  • Diagnosing errors or technical problems and determining proper solutions
  • Communicating any observations of future potential issues which may arise
  • When requested, Staging and configuring customer solutions prior to install
  • Ability to perform training to customers on the installed kit
  • Good Desktop / EPOS repair knowledge and background
  • Good customer facing and communication skills

INSTALLATIONS

  • Adhere to all Health and Safety requirements in the workplace and on-site
  • Able to lift heavy loads
  • Able to use power tools (SDS Drills, Grinder)
  • Ability to work at height, within and outside of retail outlets
  • Installation and deployment of systems using correct and documented procedures
  • Ideally you will have valid CSCS Card
  • Ability to pull cables

GENERAL

  • Able to work flexible hours (Standard 40hrs PW but will vary depending on jobs)
  • Occasional overnight stay
  • Van, Fuel Card, Laptop, Phone and Tools will be provided
  • Must have full UK driving licence
  • No more than 6 points and no previous driving bans in the last 10 years

WANT TO APPLY?

Click here to send us your CV.
To know more: www.acrelec.com

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