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Implementation Manager

Full time FreedomPay in Software & Technology
  • PHILADELPHIA, PENNSYLVANIA View on Map
  • Post Date: December 11, 2019
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Job Detail

  • Career Level Entry Level
  • Experience 2 Years
  • Education Certificate

Job Description

Main Job Responsibilities (including but not limited to)
·        Assess/evaluate client needs through weekly calls and daily email correspondence
·        Ensure client satisfaction through follow-up, responsiveness, and thorough communication
·        Ability to manage client requirements and work with appropriate teams internally to execute implementation
·        Ability to manage multiple clients and projects/tasks simultaneously
·        Strong internal communication skills including ability to work with all levels of the organization (IT, Sales, Marketing, Operations and Finance)
·        Ability to work in an entrepreneurial environment in a team and individually
·        Responsible for maintaining product knowledge, implementing new client sites and understanding/explaining technical solutions
·        Other tasks as assigned

Required Skills and Experience

    • 1-3+ years in similar role
    • Bachelor’s degree in business management and administration is the prerequisite – other technical bachelor’s degrees will be considered
    • Ability to document and communicate requirements from clients and internal stakeholders
    • Excellent time management skills
    • Excellent communication skills
    • Knowledge about computer applications and relevant software preferred
    • Excellent troubleshooting abilities and problem solving
    • Must be highly organized, meticulous with strong attention to detail
    • Self-starter, initiator, strong organizational, presentation and interpersonal skills a must

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