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Inbound Sales Representative

Full time HealthFirst in Business Services , in Healthcare
  • Mountlake Ter, WA, US View on Map
  • Post Date: November 25, 2019
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Job Detail

  • Career Level Entry Level
  • Experience 2 Years
  • Education Diploma

Job Description

ESSENTIAL RESPONSIBILITIES

  • Answers incoming telephone queue and/or contact customers directly via telephone or email.
  • Processes in-bound customer orders sales inquiries with an emphasis on cross-selling
  • Manage a sales pipeline to track, monitor and forecast to exceed sales goals
  • Processes applicable documentation and follow up on customer requests/inquiries through completion, ensuring quality service.
  • Documents all customer interactions and other pertinent information in applicable databases to provide an accurate record of account history.
  • •Works closely with customers, internal departments and management as needed for problem resolution and/or process improvements to ensure effective and timely service for internal and external customers.
  • Performs additional department-specific duties related to the position.
  • Participates in special projects and performs other duties as required.

We are looking for a minimum 2 years customer service experience inbound sales/customer service experience or equivalent along with:

  • Excellent communication skills (both written and verbal), decision making, human relations, presentation, and organization skills.
  • Professional acumen and phone presence
  • Demonstrate strong ability to follow sales process and close sales inquiries
  • Excellent computer knowledge, especially with Microsoft Office applications.
  • Ability to professionally handle and resolve stressful situations will be required.
  • Excellent telephone skills, detail oriented and ability to handle confidential information.
  • Reliable and punctual

 

Located in Mountlake Terrace,, we offer a competitive base salary and incentive plan, a comprehensive benefits package that includes medoical, dental, vision, disability, life insurance, 401k, tuition reimbursement, 20 days of PTO to start and much more!

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