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Receptionist & Office Administrative Assistant

Full time Caesarstone US in Architecture & Design , in Business Services
  • Charlotte, NC, US View on Map
  • Post Date: December 4, 2019
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Job Detail

  • Career Level Entry Level
  • Experience 3 Years
  • Education Certificate

Job Description

Core Competencies

• Customer focus

• Effective communication

• High energy & stress management

• Team focus • Quality orientation

• Problem solving

• Accountability and Dependability

• Ethics and Integrity

Job Duties

• Respond to telephone, e-mail, and in-person inquiries from customers/clients, business partners, and other parties.

• Refer all inquiries to the appropriate individuals, divisions, or departments across the organization. •

Take and record telephone, e-mail, or written message for staff members.

• Type forms, letters, reports, and memos, as necessary.

• Organize, maintain, and coordinate office records and files in their proper locations.

• Assist in compiling data for various reports, as required.

• Coordinate the logistical aspects of departmental programs, such as meetings, seminars, workshops, special projects, and events.

• Arrange and book meetings in boardrooms, off-site conference halls, and other locations; ensure the appropriate presentation equipment is on-site/available.

• As a front-line worker, positively and professionally represent the organization to all visitors, suppliers & telephone inquiries.

• Provide information to staff and/or clients about special activities; share correspondence, as necessary.

• Coordinate & schedule appointments for interviews.

• Ensure that appropriate evacuation procedures are carried out, in the event of an emergency.

• Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence.

• Maintain the reception area and meeting rooms in a tidy and presentable manner.

• Accept and monitor inbound shipments as necessary.

Requirements

• High school diploma or GED.

• Minimum of 3-5 years of direct work experience in a receptionist capacity.

• Strong knowledge of general office procedures related to procurement, travel arrangements, budget management, etc.

• Ability to write basic correspondence, including memos, letters, etc.

• Adaptability and flexibility to meet changing work needs and demands.

• Knowledge of supplies, equipment, and/or services ordering, as well as inventory control of these items.

• Strong knowledge of Microsoft Office products, including Excel, Word, and PowerPoint.

• Fiscally responsible; suggests cost-saving measures.

• Ability to maintain filing systems and basic databases.

• Excellent analytical and problem solving skills.

• Meticulous record maintenance skills.

• Superior telephone manners and strong interpersonal skills.

• Strong written and verbal communication skills; ability to interact with all levels within the organization, including senior level executives.

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