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Upgrade Sales Representative

Full Swing in Sports & Entertainment
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    Job Detail

    • Experience 2 Years
    • Education Diploma

    Job Description

    Description
    The sales representative for upgrades is responsible for providing complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability. They are also responsible for reaching out to existing customers to offer upgrades and exclusive offers.

    Essential Functions

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Manage/call existing customer base to sell upgraded sport simulator opportunities
    Perform remote Zoom meetings for customer training
    Educate customers on new tech and software offerings
    Provide value in all interactions both with our customers and internally
    Ability to identify and manage emotions and handle interactions with others sensibly and empathetically
    Present, promote and sell products/services using solid arguments to existing customers
    Achieve agreed upon sales targets and outcomes within schedule
    Coordinate sales effort with team members and other departments
    Adapt to new situations, handle change, and balance multiple demands
    Partner with our field sales teams to accelerate identified sales opportunities
    Improve customer satisfaction by developing strong relationships with customers and field team
    Work with customers and internal team to put together tech/software packages to modernize golf simulators
    Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
    Rigorous follow up and teaming with the field team on deal and customer engagement strategies
    Take accountability and exhibit resilience to succeed on a competitive sales floor
    Perform other sales focused tasks as needed to drive sales growth
    Requirements
    This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

    Required Education, Experience & Skills

    Bachelor’s Degree OR 2+ of previous consultative/technical sales experience
    Strong golf acumen with competitive nature
    CRM experience; preferably Salesforce
    General proficiency in computers and software
    Excellent interpersonal skills
    Excellent verbal, phone and written communication skills
    Strong sales experience with track record of results
    Self-starter motivated to close opportunities in a collaborative style
    Must be authorized to work in the United States without restriction
    Preferred Education, Experience & Skills

    Proficient in Microsoft Office Suite, specifically Microsoft Excel
    Software sales experience preferred
    Experience in golf industry
    Self-learner, willing to stretch their understanding of work tools and resources

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