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Chatbots in Restaurants: Redefining Customer Experience

Gartner predicts that by 2020, a whopping 85 percent of enterprise-customer relationships will be managed without human interactions. Surveys show that 89 percent of...

Restaurants are struggling to adapt to food delivery boom

NEW YORK - Micha Magid would prefer that guests grab atable to enjoythe sweet corn fritters, chicken wings and "brontosaurus" ribs served at Mighty...

Top Five List of Things Restaurant Guests Look for in Self-Ordering Kiosks

Restaurant guests are becoming more accustomed to self-ordering as this engagement model becomes commonplace. In fact, they have a clearly defined list of expectations...

Alibaba to buy food delivery App Ele.me

(Reuters) - Chinese e-commerce giant Alibaba Group Holding Ltd (BABA.N) said on Sunday it would buy all shares that it does not already own...

Moet Hennessy USA Uses Amazon Alexa Skill to Talk Champagne

  Moet Hennessy USA announced the expansion of its digital offerings with Bottles and Bubbles, a new skill available on Amazons Alexa that gives consumers...

2018 Restaurant Menu Trends

The use and availability of data in the restauarant industry is one trend that’s quickly taking hold.. Restaurant Business and Technomic predict that data...

Robots in the Kitchen: Automating the World’s Restaurants

Automation is a boogeyman in most industries, where jobs are under threat of being taken by robotic workers. Restaurants are no exception. The way...

Wine-loving Edina software geek wants to help you create ‘great memories’

The Sweden native and Edina resident created the program for the Vinopad, an iPad that restaurants use to let guests thumb through their wine...

5 Money-Saving Tips for Choosing a Restaurant POS System

When you're in the market for a new point-of-sale (POS) system, one of the keys to saving money is to keep your system as...

Restaurants Show Resiliency as Digital Chews On the Industry

Two companies in the Industrial IoT space, Grubbrr and Cradlepoint, have created a new recipe for transforming dated IT and networking approaches in the...