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MarketScale Podcast Panel: How Are Digital Communities Transforming Business?

This is a MarketScale Podcast Panel, where we bring on key thought leaders from some of the fastest growing markets to participate in a...

Why You Will Soon Be Opening A Bar Tab When You Check-In To Your...

Hotels around the world are constantly striving to adapt to an evolving guest palette. It is important to maintain a growing customer base that...

What is the Role of Today’s Hotels?

In many industries the customer base is changing drastically. Today’s consumers care about the overall experience more than the older generation did, which is...

Fall Season Brings New Challenges, Opportunities to Hospitality

Seasonality has a significant effect on the hospitality industry and consumer travel trends in the fall season. Children are in school; the holidays are...

How Hackers Are Checking Into Hotels

The digital world has opened up a set of issues and solutions when it comes to safety and security. In many ways it is...

How Light and Data are Leaving Hotel Guests More Energized In the Morning

Hotels are constantly striving to provide guests with the most pleasant experience possible, from booking to check-out. In an era of rapidly advancing technologies,...

Customer Service May No Longer Involve Humans, and Travelers Are Happy About It

Predictions for travel previously focused largely on self-driving cars or robotic maids. In reality, artificial intelligence (AI) has first been implemented to improve customer...

Businesses are becoming Airbnb’s Big Business

Airbnb is not just for leisure travel. In 2015 there were 250 businesses using Airbnb, with that number growing exponentially by 2017. Now, the...

Restaurant Connectivity Is Booming. What Does That Mean For Diners?

The restaurant industry has come a long way from the days of every order being handwritten on paper. From point-of-sale systems to tabletop ordering...

Why A Robot May Soon Be Cooking Your Food, And Delivering it Too

The restaurant industry is evolving with technology. Several new advancements have become commonplace in restaurants, affecting everything from the way food is prepared to...