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Growing Our Operation: Searching for a Data-Driven Senior Operations Leader

Innovation is what pushes businesses forward, and in today's technology driven world, leaders that innovate drive progress across organizations. At the heart of most companies is Operations, a department...

Bringing Independent Hotels to the Millennial

To quote the late great journalist, chef, and traveler Anthony Bourdain: “Travel isn’t always pretty. It isn’t always comfortable...But that’s okay. The journey changes you; it should change you. It...

How Baseball is Driving One Local Economy

It's that time of the year when we begin to trade in those winter coats and mittens for t-shirts and baseball gloves. As Spring Training gets rolling for teams...

MarketScale Hospitality 02/13: Finding the Right Rewards Formula

There's no magic bullet for success in the hospitality industry. The challenge is finding the correct combination of the right ingredients. This is true whether you're running a restaurant,...

MarketScale Hospitality 02/06/19: Food Recalls and Chinese New Year Travel Trends

Today's episode of the MarketScale Hospitality Podcast Show looks at two international and impactful trends in Hospitality today; a decrease in Chinese tourism to the United States and Australia,...

MarketScale Hospitality 01/30/19: Making Things Affordable & Sustainable

What matters most to guests when they're traveling? That has been an important question for those in the hospitality industry for a long time. The answer has changed over...

MarketScale Hospitality 01/23/19: Remembering a Legend

This episode of the MarketScale Hospitality Podcast takes a moment to remember Herb Kelleher, the Co-Founder & former CEO of Southwest Airlines, who passed away on January 3, 2019....

MarketScale Hospitality 01/10/19: Customizing & Personalizing the Experience

Customization and personalization are growing trends in the hospitality industry as advancing technology allows for a more tailored experience. Today's episode of the MarketScale Hospitality podcast takes a look...

MarketScale Hospitality 1/1: Fresh Hotels & Points Hackers

As we enter a new year, what does the future hold for the hospitality industry? Today's episode of the MarketScale Hospitality Podcast takes a look at how hotels will...

Travelers Don’t Want Apps, They Want Faster Service with Healey Cypher of ZIVELO

The travel industry is on a steady up-and-up, and it's due in part to more technologically-savvy travelers finding ways to travel on the cheap. Today's vacationer is using Airbnb,...