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Daniel Johnson says

How & Why Hotels Are Working to Protect Customer Data

Fifty-nine percent of customers believe their data is vulnerable to a security breach, according to a recent report by Salesforce. Consumers don’t trust global businesses to carefully handle their...

Putting the Focus on Professional Development

Constant improvement and the desire to better oneself are hallmarks of many successful people. Those values are also at the heart of everything the Dallas Junior Chamber of Commerce...

U.S. Farmers Take a Hit, Tabletop Technology, Did Disney Swing and Miss?

On this episode of Business Casual, Daniel Litwin and Tyler Kern tackle the biggest stories facing the world of B2B businesses and brands, including:U.S. farmers were hit again...
restaurants

How Restaurants Can Put a Successful Financial Plan on their Menu

Starting a restaurant has long been many peoples’ dream. However, the industry is under constant pressure from changing consumer demands and banks and lenders that are becoming more risk...
tabletop technology

The Tabletop Technology Revolution Isn’t Here Quite Yet: Business Casual

We've heard a lot in recent year about the promise of new technology that will radically alter the restaurant experience. Tabletop technology like tablets for ordering and payment have...
Ryerson Schlitt said

Table for 2: Security and Data in Modern Day Payment Processing

In just a few short decades, payment technologies have transformed the way customers buy and exchange services. From cash, to check, to card, to chip, to Chase Pay; payment...

Bringing Independent Hotels to the Millennial

To quote the late great journalist, chef, and traveler Anthony Bourdain: “Travel isn’t always pretty. It isn’t always comfortable...But that’s okay. The journey changes you; it should change you. It...

How Baseball is Driving One Local Economy

It's that time of the year when we begin to trade in those winter coats and mittens for t-shirts and baseball gloves. As Spring Training gets rolling for teams...

MarketScale Hospitality 02/13: Finding the Right Rewards Formula

There's no magic bullet for success in the hospitality industry. The challenge is finding the correct combination of the right ingredients. This is true whether you're running a restaurant,...

MarketScale Hospitality 02/06/19: Food Recalls and Chinese New Year Travel Trends

Today's episode of the MarketScale Hospitality Podcast Show looks at two international and impactful trends in Hospitality today; a decrease in Chinese tourism to the United States and Australia,...

MarketScale Hospitality 01/30/19: Making Things Affordable & Sustainable

What matters most to guests when they're traveling? That has been an important question for those in the hospitality industry for a long time. The answer has changed over...

MarketScale Hospitality 01/23/19: Remembering a Legend

This episode of the MarketScale Hospitality Podcast takes a moment to remember Herb Kelleher, the Co-Founder & former CEO of Southwest Airlines, who passed away on January 3, 2019....

MarketScale Hospitality 01/10/19: Customizing & Personalizing the Experience

Customization and personalization are growing trends in the hospitality industry as advancing technology allows for a more tailored experience. Today's episode of the MarketScale Hospitality podcast takes a look...

MarketScale Hospitality 1/1: Fresh Hotels & Points Hackers

As we enter a new year, what does the future hold for the hospitality industry? Today's episode of the MarketScale Hospitality Podcast takes a look at how hotels will...

Travelers Don’t Want Apps, They Want Faster Service with Healey Cypher of ZIVELO

The travel industry is on a steady up-and-up, and it's due in part to more technologically-savvy travelers finding ways to travel on the cheap. Today's vacationer is using Airbnb,...

Hospitality 12/18: Cruising for New Technology

If you haven't looked at the technology being used on cruise ships recently, it's probably time for you to look again. MarketScale correspondent Sam Mosher takes a deep dive...

MarketScale Hospitality, 12/4: What a Guest Wants

Much of what is done in the hospitality industry centers around one very important question: what does the guest want? It's an important and difficult question because the answer...

MarketScale Hospitality, 12/11: BIG STADIUM EVENTS & HOTEL DATA BREACHES

This week's episode of the MarketScale Hospitality Podcast takes a look at two different aspects of the hospitality industry: catering for large events and hotel security. On the surface,...

MarketScale Hospitality, 12/4: The Path Forward for Hotels

Much of what is done in the hospitality industry centers around one very important question: what does the guest want? It's an important and difficult question because the answer...

Online Rate Parity Is a Problem; Data Is the Solution with Sean Fitzpatrick of...

As more North Americans use online travel agencies like Expedia and Booking.com (an estimated 40 percent), hoteliers have to get smart about competing for those travel dollars. That means...

MarketScale Podcast Panel: How Are Digital Communities Transforming Business?

This is a MarketScale Podcast Panel, where we bring on key thought leaders from some of the fastest growing markets to participate in a Socratic seminar-style discussion, breaking down...

A Magazine Editor’s Take on Tech in Hospitality with Barbara Castiglia of Modern Restaurant...

The hospitality industry isn't known for being bleeding edge in adopting new technology. In fact, restaurants and hotels often run on first-generation point of sale software, but that's beginning...

Adapting to Travel Trends & Safety Concerns with Gregory George of followsummer

How do tourists stay safe when travelling abroad? It's a loaded question, but one that influences any international adventure. Often, a go-to site for up to date safety recommendations...

Connecting the World of Barbers with Joel Huerta of Dallas Blends Barber Academy

The greatest power one can extract from social media is its ability to connect us all. When used right, this power allows us to learn what is going on...

Listen: Keeping the Humanity in Hospitality with Dr. Carl P. Borchgrevink of Michigan State...

For any tourist, from a simple cross-state road-trip to an international expedition, technology has only made our lives easier when it comes to booking and spending a night in...