Will Robotic Baristas Be the New Normal?
Restaurants have integrated digital elements for several years now. Between interactive ordering kiosks or delivery service apps, the ordering and dining experience has become continually less personal.The kitchen has...
Why AirBnb is Entering a New Frontier
Airbnb has spent the past several years trying to grow the corporate side of its business and just took a big step forward with the acquisition of Urbandoor.The demand...
What Wellness Means at HD Expo 2019
At HD Expo 2019 in Las Vegas, hospitality and design leaders have come together to discuss the latest trends in the marriage of the two industries. Last year the...
Transforming the Experience: The Expert Take
No two businesses are the same. The same can be said of business locations. Each physical space has its own unique design, needs, and customer profile. Still, digital signage...
The Legacy of Music at this Famous Hollywood Hotel
Musical tastes can change with the introduction of a single great artist, but some things never lose their taste. More than 50 years after the ‘British Invasion’ of rock...
Samsung Axis Hospitality WiFi Solution
Today, the hotel experience isn't complete without WiFi. But it's not just about being fast, it must be secure as well. Samsung Axis creates personal area networks for each...
Indianapolis Hotel Launches New Guest Service Platform
Room service is one of the key differentiators between hotels. Not only is it a way of encouraging guests to dine on the premises, it adds to the overall...
FSG Solar and Best Western | Bend, Oregon
Take a look into the 84 kW system FSG installed for Best Western in Bend, Oregon. For more information about how FSG can build a solar solution for your...
Inside The Dallas Coworking Space That is Changing People’s Idea of an Office
The stereotypical office environment is not typically associated with hospitality. Traditional cubicle-filled layouts fill office towers across the United States and the world, but new trends driven by new...
CONVEX LEADERSHIP SERVICES
Through in-depth experience, skilled proficiency, and discerning acumen, CONVEX Leadership provides principal focus to companies and individuals.
CONVEX Leadership provides three main services:
Coaching Conversations: Focused on optimizing existing personal and professional...
Why Data Needs to be on the Menu at Every Restaurant
Most industries have felt a dramatic change as part of the ongoing data revolution. Hospitality is no exception. With a labor crisis approaching, guest expectations evolving rapidly, and tempting...
Watch: Airbnb Is Looking To Be Your Travel Agent, Too
Airbnb is further expanding business beyond accommodations. The hospitality company just launched new trip-planning features. Users can now add co-travelers to trips and coordinate with collaboration features for group...
MarketScale Original Series: Welcome to the Show
Nothing says summer in America like our National Pastime.
Terence Mann (played by James Earl Jones) may have said it best in the classic baseball movie Field of Dreams:
"The one...
Watch: Brown Pelican and Samsung Enable Pier 27 for Connectivity
Brown Pelican Wifi's Marybeth Hall describes the importance of the wireless network system serving all purposes and events in Pier 27 Cruise Ship Terminal in San Francisco.
Watch: Samsung Networks | Brown Pelican Wifi | Partnership
Samsung Networks walks along side Brown Pelican Wifi to make sure every event that they manage is a success
Watch: Red Lobster Partners with ‘Seafood Watch’ to Improve Sourcing
Red Lobster announced a partnership on Tuesday with the Monterey Bay Aquarium 'Seafood Watch' program. The seafood restaurant will use the program’s scientific data and educational tools to help...
Watch: Chili’s Suffers From Data Breach
Chili's, part of the Brinker international restaurant group, announced it was the victim of a data breach this weekend. Brinker said that some customer credit and debit card information...
Watch: Smart Devices are Changing Hospitality Industry
Seamless customer service is of paramount importance in the hospitality industry. Hotels are becoming more efficient thanks to technology. Mayumi, a hotel in Culver City, California has partnered with...
Watch: Square Launches New Point-of-Sale System for Restaurants
Payments company Square and its subsidiary Caviar have put together a new point-of-sale system to make life easier for restaurants. 'Square for Restaurants' is designed to help restaurants manage...
Watch: E. Coli Outbreak Worsens With 1 Dead and 121 Reported Cases
E. Coli Outbreak Worsens With 1 Dead and 121 Reported Cases According to the Centers for Disease Control and Prevention, one person in California is dead as a result...
Watch: China Is Mixing Hotels with Office Spaces
Chinese hotels are catering to a new client base that does it's work outside of a traditional office. With remote workers on the rise globally, Chinese hotels are incorporating...
Watch: Hilton Unveils Smartphone App that Allows Customers Room Control
In a move to cater to a younger clientele, Hilton Hotels is rolling out a smartphone app that allows customers to control their rooms. Through the app, guests will...
Watch: Hackers Use Hotel Key Cards to Break Into Rooms
Hackers have found a way to make hotel master keys out of a commonly used key card. Consultants for Finnish data security company F-Secure say they discovered the vulnerability...
Watch: Resy Reveals New Tools to Increase Restaurant Efficiency
Hospitality technology leader Resy took another step towards restaurant efficiency this week with the introduction of 'ResyFly', a digital tool for restaurant owners and managers.
The goal of the new...
Watch: The average investment price per hotel room sank 12% in 2017
The annually released "Hotel Transaction Almanac" showed a major 12% dip in investment price per hotel room. The lowest since 2013, the drop was a loss of $30,000 in...