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Throwing Retail A Curveball

  In recent years, analytics has changed the way Major League Baseball teams approach the sport. In the world of baseball retail, one company is...

Will 5G bring the tech benefits that consumers and marketers expect?

According to a Verizon survey of 295 advertisers, about half (49 percent) believe one of the benefits of 5G is that it will provide...

Retail Expert Mailbag: March 5, 2019

The retail world is known for constant change. Today, industry insiders may have more varied opinions on the future of the field than ever...

IDC: Retail to lead global AI spending in 2019 as total market reaches $35.8B

Retailers continue to lead the way in AI investments, as personalization becomes a more important driver of e-commerce sales and consumers demand better customer experiences,...

It Is Never Too Late for a Retail Recovery, These Brands are Proof

Retail took another hit recently with Payless Shoesource announcing it would shutter all its stores and shutdown its online site. The failure of Payless,...

Why Inventory Management is More Important Than the Product

Inventory management is undoubtedly one of the most important tasks of retailers, and depending on how well controlled the process is, it can either...

Will the NGA Show 2019 Change the Course of Grocery Shopping?

The 2019 National Grocers Association (NGA) kicks off Feb. 24 in San Diego. This the premier event for those in the grocery business, where...

It’s a Wrap – ComQi at NRF 2019

And It’s A Wrap – ComQi At NRF 2019 Rarely have we seen the level of activity, engagement, open minds and weary feet as we...

How e-commerce Changed the Returned Item Ecosystem

On Kohl’s’ return policy web page, the sentence Your satisfaction is our priority, and the company is one of many determined to hold true...

Customer Experience Is The New Black…Again

If you attend enough industry events and conferences, it’s not hard to figure out that customer experience is very much in vogue today.The trigger...