Retail

The Undeniable Power of Retail Insight with Brian Walker of Retail Doctor

There’s no denying that with the staying power of an e-commerce presence bringing a plethora of accessible analytics on consumer and global trends, retail businesses must adapt and tap into this data to survive and thrive. We chatted with Brian Walker, founder and CEO of Retail Doctor, to unpack this idea of insight, and […]

Read More

Latest

Articles
Labor Day by the Numbers: What Businesses Should Expect

Another summer is ending but before it is officially over, millions of Americans are celebrating Labor Day. The holiday is not only a time to mark the official end of summer, but also an opportunity for consumers to save.  It allows savvy consumers to use their short time off from work to take advantage of […]

Read More
Articles
Retailers Race to A Virtual Reality Revolution

Virtual reality (VR) is very quickly becoming commonplace, particularly in entertainment. Many smartphones feature augmented reality games, and no trip to Best Buy or the Microsoft store is complete without checking out the latest in personal VR kit or games. For a while now, VR has been readily adopted as nearly an industry standard in […]

Read More
Articles
Malls Are Changing, but Not Necessarily Shrinking

Earlier this week, a New York City based company opened the doors to a new kind of shopping mall experience. HiO is a new concept by Direct Brands Group, an international business and e-commerce intermediary helping foreign brands enter the US market. The mini retail conglomerate, located inside of the City Point shopping complex in […]

Read More
Podcasts
Listen: Standing Out with Digital Signage with Shannon McNealy from ABCOMRENTS

According to an article on ABCOMRENTS’ blog, 80% of brands experienced a significant increase of up to 33% in additional sales after introducing digital signage solutions to a store. Pro AV’s impact on the retail world is undeniable. We thought it’d a perfect time to sit down with Shannon McNealy, Marketing Manager at ABCOMRENTS, […]

Read More
Articles
The Retailers Winning By Selling More Than A Product

Providing “TV that takes the edge off.” That is the stated goal of the BrewDog Network, recently launched by the wildly successful craft brewery, BrewDog. Co-founders James Watt and Martin Dickie started the craft beer company in 2010 through crowdfunding, and sales over the first few years have surpassed all expectations. With headquarters near Aberdeen, […]

Read More
Articles
WORKPLACE CULTURE IS KEY TO CULTIVATING AND RETAINING QUALITY STAFF

Our traditional season of vacations, leisure, and outdoor adventures is about to end. Now it’s back to school and back-to-work. It’s also time to kick off football and, for some, that job search was put to the side by summer vacation. The quiet times on the beach or in a hammock create reflection for many. […]

Read More

Latest

Advancements in mobile technology
University Campuses Spearhead Security Innovation: How Advancements in Mobile Technology are Transforming Access Control
April 23, 2024

With the integration of wallet technologies by major players like Samsung and Apple, the mobile credentialing sector within the security industry is witnessing remarkable growth. Advancements in mobile technology are transforming access control by enabling more sophisticated and user-friendly solutions. At a recent Experts Talk episode, Geoffrey Kohl, Senior Director of Marketing at the […]

Read More
Next generation of security solutions
The Future of Security: Discovering the Next Generation of Security Solutions at ISC West
April 23, 2024

The recently concluded International Security Conference & Exposition West 2024 (ISC West) proved to be an indispensable platform for discovering the next generation of security solutions, providing attendees with invaluable insights into the future of the industry. At a recent episode of MarketScale’s roundtable show Experts Talk, Cathal Walsh, Vice President and Chief Security […]

Read More
Cyber Resilience: To Protect Corporate Assets, Businesses Must Invest in Cybersecurity Training
April 23, 2024

As cyberattacks occur at increasing frequency, cybersecurity has become a cornerstone of corporate security strategies across all sectors. With businesses increasingly reliant on digital infrastructures, the quality of a company’s cybersecurity training is no longer just an operational requirement — it is a strategic asset. The stakes are high, as a breach can lead […]

Read More
Forming Relationships with Industry Insiders Can Quell Sales Cycles and their Length of Time
April 23, 2024

New companies are facing more and more challenges in the security industry as sales cycles are experiencing lengthier times. One of those reasons is due to the complexity of the security industry itself, along with the unique and special business models every new company will come in with. But there is a solution to […]

Read More

Latest Articles

open-box
2024 Retail Refined
American Freight’s Open-Box Approach Sets a New Standard in Retail Where Quality and Affordability Go Hand-in-Hand
April 9, 2024

As consumers increasingly seek out sustainable and value-driven shopping options, American Freight stands out with its distinctive approach to the retail market. By capitalizing on the trend towards open-box purchases and the demand for high-quality products at lower prices, this retailer is leading the charge. American Freight’s model of selling recertified returns at steep […]

Read More
Major Brands Are Investing in Generative AI for Digital Commerce. They Need to Prioritize Data Transparency to Build Consumer Trust.

In the rapidly evolving world of digital commerce, how can businesses harness the power of generative AI without crossing the ethical line of consumer privacy? Making best use of generative AI in digital commerce is proving a more difficult balancing act than the initial hype around tools like ChatGPT may have signaled. A […]

Read More
Creating Immersive Retail Experiences at SXSW: What’s the Future of Brand Engagement?

How can brands leverage theater-driven design to create immersive retail experiences that resonate with consumers? Melissa Gonzalez, Principal and Shareholder at MG2 Design and the host of Retail Refined, has illuminated this topic at SXSW (South by Southwest) 2024, highlighting the significance of engaging consumers through multiple touchpoints. “What do you stand for? Why […]

Read More
Loyalty in Retail: Mastercard is Shaping the Future of Retail by Creating Meaningful Connections with Customers

The retail space is heating up with innovation. Consumers are increasingly seeking personalized experiences and brands are harnessing the powers of new technologies and data to fulfill these demands like never before. In today’s episode of Retail Refined, host Melissa Gonzalez has partnered with Mastercard, a global leader in the solutions at the forefront […]

Read More
Brand experience with APL
2024 Retail Refined
Stepping into the Future at Shoptalk 2024: Creating a Flagship Brand Experience with APL
March 28, 2024

The customers of today are no longer satisfied with mere products; they crave brands that provide immersive, distinctive, and tailored brand experiences. Athletic Propulsion Labs (APL) epitomizes this shift, setting a new standard in the luxury performance market with its innovative athletic footwear. APL’s newly opened flagship boutique in Soho, with its artisan plaster walls […]

Read More
Domino’s Leads the Pack in Digital Innovation by Embracing AI Across All Operations for Unmatched Efficiency

As technology continues to reshape the retail landscape, digital innovation, especially through artificial intelligence (AI), takes center stage. Its transformative power over store operations and customer experiences positions AI at the forefront of industry evolution, driving businesses to explore how these tools can refine efficiency, enhance  personalization, and redefine the shopping experience. How can […]

Read More
AI Reshaping the Retail Industry One Personalized Experience at a Time

In the ever-evolving landscape of retail, the buzz around artificial intelligence (AI) is louder than ever. With the National Retail Federation (NRF) recently highlighting AI as a focal topic and its anticipated discussions at ShopTalk, it’s clear that AI is not just a trend but a transformative force reshaping the retail industry. This […]

Read More
Bridging Online Shopping with Brick-and-Mortar: The Importance of Improving Online-to-Offline Tracking in a Post-Cookie Retail Industry

In the dynamic landscape of retail, Google’s impending phase-out of third-party cookies in 2024 marks a pivotal moment, urging brands and retailers to rethink their marketing strategies with a focus on improving online-to-offline tracking. This significant shift, discussed in depth on the latest episode of Experts Talk hosted by Daniel Litwin, Voice of B2B […]

Read More
CommerceHub rebranding to Rithum
Articles
Leading Commerce Company CommerceHub’s Rebranding to Rithum Bolsters Brands, Retailers, and Channel Owners
February 21, 2024

How does the recent rebranding of CommerceHub to Rithum and its strategic acquisitions shape the future of e-commerce and its stakeholders? Aby Varma, the AI-In-Marketing Futurist at Spark Novus and host of The Marketing AI Sparkcast, explores these developments’ transformative impact, highlighting the synergy between technological advancements and market leadership. “This addresses sort of […]

Read More
Retail Revolution: Social Commerce is No Fad, It’s the Future

As we enter 2024, the Western social commerce sector is undergoing a significant transformation. In the United States, around 36% of internet users are now participating in social buying, with platforms such as TikTok, Instagram, and Meta at the forefront. This sector is projected to reach a market value of $100 billion by 2025. This […]

Read More
Touchless Instant Checkout Perfectly Aligns with Consumer Desires, Offering the Ultimate Convenience and Seamless Shopping Experience

As retail evolves to meet modern consumer demands,  Melissa Gonzalez, host of Retail Refined takes a deep dive into the game-changing impact of touchless instant checkout on traditional brick-and-mortar stores. This insightful discussion sheds light on the intersection of consumer preferences and innovative retail technology.

Read More
Staying Competitive in Retail: Future Success Tied to Adoption of Innovative Tech

In the rapidly evolving retail industry, a wide array of innovative tech is reshaping the landscape, marking a significant transformation in both the shopping experience and the operational aspects of businesses. This video from Datascan, explores a range of innovative technologies transforming the retail industry. It delves into the use of RFID for efficient […]

Read More

Latest Podcasts

2024 Retail Refined
A Look Into MG2’s Sustainability Impact Report
April 22, 2024

When businesses invest in building strategies around a sustainability impact report, it’s a win-win for the environment, the company, and the community the business serves. The architecture and design industries face renewed pressure to innovate sustainably in an era marked by rapid environmental shifts and an escalating climate crisis. As businesses and individuals become […]

Read More
Unique In-Store Experiences Are Driving a Brick-And-Mortar Retail Resurgence

What’s behind the recent brick-and-mortar store resurgence? Could it be that big box stores recognize the one-of-a-kind shopping experiences that can occur in person? Finding unique ways to capitalize on those in-store experiences may lead to a brighter future for retail. Big box stores are reasserting the importance of their physical presence, continuing to […]

Read More
American Freight’s Open-Box Approach Sets a New Standard in Retail Where Quality and Affordability Go Hand-in-Hand

As consumers increasingly seek out sustainable and value-driven shopping options, American Freight stands out with its distinctive approach to the retail market. By capitalizing on the trend towards open-box purchases and the demand for high-quality products at lower prices, this retailer is leading the charge. American Freight’s model of selling recertified returns at steep […]

Read More
Loyalty in Retail: Mastercard is Shaping the Future of Retail by Creating Meaningful Connections with Customers

The retail space is heating up with innovation. Consumers are increasingly seeking personalized experiences and brands are harnessing the powers of new technologies and data to fulfill these demands like never before. In today’s episode of Retail Refined, host Melissa Gonzalez has partnered with Mastercard, a global leader in the solutions at the forefront […]

Read More
Brand experience with APL
2024 Retail Refined
Stepping into the Future at Shoptalk 2024: Creating a Flagship Brand Experience with APL
March 28, 2024

The customers of today are no longer satisfied with mere products; they crave brands that provide immersive, distinctive, and tailored brand experiences. Athletic Propulsion Labs (APL) epitomizes this shift, setting a new standard in the luxury performance market with its innovative athletic footwear. APL’s newly opened flagship boutique in Soho, with its artisan plaster walls […]

Read More
Domino’s Leads the Pack in Digital Innovation by Embracing AI Across All Operations for Unmatched Efficiency

As technology continues to reshape the retail landscape, digital innovation, especially through artificial intelligence (AI), takes center stage. Its transformative power over store operations and customer experiences positions AI at the forefront of industry evolution, driving businesses to explore how these tools can refine efficiency, enhance  personalization, and redefine the shopping experience. How can […]

Read More
AI Reshaping the Retail Industry One Personalized Experience at a Time

In the ever-evolving landscape of retail, the buzz around artificial intelligence (AI) is louder than ever. With the National Retail Federation (NRF) recently highlighting AI as a focal topic and its anticipated discussions at ShopTalk, it’s clear that AI is not just a trend but a transformative force reshaping the retail industry. This […]

Read More
Brand Trust and Authenticity: Two Essentials that Will Make AI a Valued Resource in the Unified Retail Experience

AI is quickly becoming a leading player in building a unified retail experience. However, that success hinges on retailers’ ability to use the technology to generate brand trust and authenticity. Without those elements, it’s just AI. On the latest episode of Retail Refined, host Melissa Gonzalez chats with Krystina Gustafson, Senior Vice President of […]

Read More
wellness and retail
2024 Retail Refined
Unpacking the Future of Wellness and Retail in 2024
January 31, 2024

In the latest episode of Retail Refined, host Melissa Gonzalez peers inside the evolving world of wellness and retail in 2024. Joined by Jennifer Walsh, founder of Walk with Walsh, this episode offers a unique perspective on how wellness trends are reshaping the retail landscape. This episode of Retail Refined features an insightful discussion […]

Read More
Touchless Instant Checkout Perfectly Aligns with Consumer Desires, Offering the Ultimate Convenience and Seamless Shopping Experience

As retail evolves to meet modern consumer demands,  Melissa Gonzalez, host of Retail Refined takes a deep dive into the game-changing impact of touchless instant checkout on traditional brick-and-mortar stores. This insightful discussion sheds light on the intersection of consumer preferences and innovative retail technology.

Read More
By Navigating Sustainability and Responsible Retail, Businesses Can Reach Better Ethical and Profit Achievements

The world is in an era where sustainability and responsible retail business practices are increasingly crucial. For the latest episode of “What Just Happened,” host Christine Russo further explored the hows and whys of this pressing issue by interviewing Cara Smyth, Global Senior Managing Director for ESG and Responsible Retail at Accenture, and Chair […]

Read More
GNC’s Omni-Channel Evolution From Brick and Mortar to Commerce Hub

The transformation from a traditional brick-and-mortar store to an integrated commerce hub is crucial in the fast-evolving retail landscape. GNC’s omni-channel evolution epitomizes this shift, blending in-person and digital experiences to meet the contemporary consumer’s demands. But what does this mean for the future of retail? “Retail Refined,” hosted by Melissa Gonzalez, welcomes Nate […]

Read More

Latest Videos

innovative tech
Articles
Staying Competitive in Retail: Future Success Tied to Adoption of Innovative Tech
January 12, 2024

In the rapidly evolving retail industry, a wide array of innovative tech is reshaping the landscape, marking a significant transformation in both the shopping experience and the operational aspects of businesses. This video from Datascan, explores a range of innovative technologies transforming the retail industry. It delves into the use of RFID for efficient […]

Read More
Closing the Loop: Our Sustainable Commitment to Circular Economy

This video focuses on EcoLOK4, a groundbreaking product by CONTROLTEK that exemplifies innovation in sustainability. It highlights the process of transforming landfill waste into new deposit bags, with 90% of each bag’s material being repurposed trash. This initiative not only reduces waste but also closes the sustainability loop, demonstrating CONTROLTEK’s commitment to environmentally friendly […]

Read More
CONTROLTEK’s Design Thinking Workshop with Rite Aid

The video showcases a dynamic workshop titled “CONTROLTEK Method of Design Thinking at Rite Aid,” highlighting the collaborative and innovative efforts between CONTROLTEK and Rite Aid teams. It features scenes of brainstorming, prototype development, and group discussions, emphasizing CONTROLTEK’s customer-centric approach to problem-solving and innovation in retail solutions. The workshop demonstrates how cross-functional teams […]

Read More
CONTROLTEK Design Thinking Workshop for Burlington Stores

The video captures highlights from the CONTROLTEK Design Thinking Workshop specifically tailored for Burlington Stores. It shows interactive sessions, engaging group activities, and innovative brainstorming, emphasizing CONTROLTEK’s commitment to developing customized retail solutions in collaboration with the Burlington Stores team.

Read More
value through innovation
Controltek
Enhancing Customer Value Through Innovation: The CONTROLTEK and Davis Bancorp Partnership
December 4, 2023

The collaboration between Davis Bancorp and CONTROLTEK is a shining example of how shared values and commitment can significantly enhance customer interests. This partnership is rooted in a strong foundation of similarities, with both entities being family-owned businesses that prioritize their people, property, and client service quality. CONTROLTEK’s approach is notably innovative and forward-looking. […]

Read More
NRF 2023
How Retailers are Revolutionizing Customer Experience with Cutting-Edge Holographic Technology
March 2, 2023
Read More
Retailers Need to Enhance Omnichannel Consumer Experience to Benefit

According to the National Retail Federation, almost 200 million consumers were shopping over Thanksgiving weekend. The NRF reports that “the total number of shoppers grew by nearly 17 million from 2021 and is the highest figure since NRF first started tracking this data in 2017”, this growth being in large part to the record-breaking […]

Read More
Other Retail Articles
These Retailers Believe Shrinking Inventory Will Expand Profits
August 27, 2018

An average big box store, like a Walmart super center, is sized about 100,000 square feet. Previously, with that much space, it was assumed that large stores like these would be stocked with a massive amount of inventory. In the new age of digital consumerism, however, shoppers’ expectations have changed. This affects the return on […]

Read More
How a Video Game Revolutionized the Way Retailers Think of Brick and Mortar Strategy
August 24, 2018

Two patents filed by Walmart back in January have just been published that depict a virtual reality experience for customers, enabling them to never have to leave their home.[1] Though the retail giant is not leading the pack in terms of innovation, Walmart’s move signals that augmented and virtual reality technology may have a home […]

Read More
Obsessing Over Trends is a Bad Trend For A Retailer with Carol Spieckerman of Spieckerman Retail
August 24, 2018

When trying to predict the future, it can be helpful to acknowledge the past. It can also be a good idea to not try to predict the future. Carol Spieckerman, CEO of Spieckerman Retail, spends a lot of intellectual energy helping her clients focus on what they are doing (and how they are doing […]

Read More
Listen: Best Retail Locations? Ask the City with Eric Brown of Buxton
August 23, 2018

It seems like data and analytics-based decisions usually flow top down, but when it comes to retail location scouting, smart retailers are listening to a new voice to make informed decisions: municipalities. “Decades ago, the mantra was location, location, location. You still hear that, but the real answer is customer customer customer,” said Eric […]

Read More
Watch: Apple Pay Users May Soon Have a New Favorite Place to Shop
August 23, 2018

Apple Pay users are now able to checkout with their iOS devices at Costco. The US warehouse company announced it officially will accept the digital payment method all locations. According to CNET, it will also make Apple Pay available it its gas stations soon. Costco was holding out allowing customers to use Apple Pay, and […]

Read More
Listen: To Save Retail, Let it Die with Doug Stephens of Retail Prophet
August 23, 2018

With the heightening of the online delivery arms race and the further collapse of the middle-market, the retail landscape has never looked more different. To help us make sense of it all we were joined by Doug Stephens, founder of Retail Prophet. Stephens breaks down the story of Retail Prophet, the emerging trends in […]

Read More
Listen: Who’s Holding My Wallet? with Miya Knights of Eagle Eye
August 22, 2018

The invention of the electric light was an important moment for the Retail industry. It allowed for longer store hours, consistent store atmosphere, and the opportunity for dramatic highlighting of specific goods. The advent of digital rewards programs has the potential to be just as impactful. On today’s podcast, Sean Heath spoke with Miya […]

Read More
A Musician is Producing the New Pop Stars of Retail
August 21, 2018

Among the first things passersby see as they head into Dallas’ Deep Ellum district from the northeast is a small black and white striped awning atop a quiet storefront. Anyone heading in that direction probably knows what is to come just a few blocks away; some of the city’s most burgeoning businesses, from renowned barbecue […]

Read More
Can Brick-and-Mortar Retailers Slow Down E-Commerce Sites By Using Their Own Tools Against Them?
August 21, 2018

Today’s retail landscape is drastically different from that of previous generations. E-commerce, automation, and technology have changed the role of brick and mortar stores leaving more and more consumers buying products online. The U.S. Census Bureau found that e-commerce, as a percentage of total retail sales, accounts for 10 percent of all sales. The Bureau […]

Read More