Employee testimonials – ElevatePFS
With a decade of service in patient advocacy, Crystal Vagts has made a lasting impact supporting patients in Wisconsin. Her long-standing commitment to ElevatePFS is rooted in more than just the work—it’s about the people. Crystal values the supportive environment ElevatePFS provides, especially the leadership that respects work-life balance and the coworkers who make each…
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The Elevated Employee Experience: Supporting Hospitals and Patients Alike with Lead Patient Advocate Pablo Arias
As a Lead Patient Advocate at ElevatePFS, Pablo Arias brings eight years of dedication to helping both patients and providers. Based in Minnesota, Pablo plays a vital role in guiding patients through the financial assistance process while contributing to the revenue goals of the hospitals he supports. For Pablo, the most rewarding part of the…
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The Elevated Employee Experience: Keanna Johnson on Leading With Heart as a Patient Advocate
As a Patient Advocate at ElevatePFS, Keanna Johnson plays a critical role in ensuring no patient is left behind. She supports individuals navigating complex healthcare systems—many of whom risk falling through the cracks. For Keanna, advocacy is more than a role—it’s a responsibility. She works to make sure patients receive the support and services they’re…
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The Elevated Employee Experience: A Look at the People-First Culture at ElevatePFS
As Senior Director of HR and HR Operations at ElevatePFS, Lindsey Hoskinson brings a decade of dedication to building a people-first culture. She works closely with employees across departments and regions, supporting teams that drive impact from the inside out. Lindsey sees teamwork as the heart of ElevatePFS. In her role, she witnesses how employees…
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The Elevated Employee Experience: Embracing Growth Through Continuous Learning with Mary McGrath
As a Training Specialist in A/R Services at ElevatePFS, Mary McGrath brings a passion for continuous learning and development to everything she does. Starting as a claims representative just over three years ago, Mary has grown into a role where she now helps others build the same skills and confidence that helped her succeed….
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The Elevated Employee Experience: Growing Through Service and Leadership with Eligibility Supervisor LaToya Raymo
LaToya Raymo, Eligibility Supervisor at ElevatePFS, has built an inspiring eight-year journey—rising from part-time advocate to supervisor. Her progression reflects not only personal growth, but also the opportunities ElevatePFS provides for development and leadership from within. In her current role, LaToya leads with purpose, passion, and a commitment to excellence. She values the supportive, safe…
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The Elevated Employee Experience: Supporting Smarter Claims Recovery with Stephanie Wallace
At ElevatePFS, employees play a vital role in turning complex challenges into meaningful outcomes for clients and patients. Whether working behind the scenes or on the front lines of claims management, each individual contributes to the organization’s mission of delivering exceptional results. Stephanie Wallace, a Workers’ Compensation Appeals Representative, supports that mission by reviewing EOBs,…
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Stronger Training Pipelines and Smarter Social Media Can Help Solve HVAC’s Talent Shortage
The skilled trades are at a crossroads. By some industry estimates, for every five experienced technicians retiring, only two new ones are entering the field—highlighting a growing HVAC talent gap. At the same time, buildings are becoming more complex, more connected, and more dependent on high-performance mechanical systems. The stakes are real: without a…
Where Design Meets Durability: Why Commercial Surfaces Must Support Safety, Cleanability, and Long-Term Value
When a commercial space fails, it often fails quietly: a lobby floor that becomes slippery when wet, a hotel bathroom that is difficult to clean, a healthcare surface that cannot withstand constant disinfection, or an office finish that looks great until afternoon glare makes the room uncomfortable. These are not purely aesthetic problems; they are…
Crafted Journey How To: Building a Creative Career Across Scripts, Stages, and Sound
Creative careers rarely move in a straight line, especially for writers working across stage, screen, audio, books, and independent film. Sustaining that kind of life often means finding opportunities wherever they appear, building a strong network, staying open to different formats, and saying yes to collaborations that can lead somewhere unexpected. The stakes are…
EMR Strategy, Consulting, and Career Pivots with MedSys Co-Founder Mark Embry
Electronic medical records (EMRs) have moved from a back-office upgrade to a frontline determinant of care quality, clinician burnout, and hospital economics. With U.S. hospitals often spending tens to hundreds of millions—sometimes exceeding $100 million—on EMR implementations, the stakes have never been higher for getting both the technology and the human adoption right. As…
