Employee testimonials – ElevatePFS
With a decade of service in patient advocacy, Crystal Vagts has made a lasting impact supporting patients in Wisconsin. Her long-standing commitment to ElevatePFS is rooted in more than just the work—it’s about the people. Crystal values the supportive environment ElevatePFS provides, especially the leadership that respects work-life balance and the coworkers who make each…
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The Elevated Employee Experience: Supporting Hospitals and Patients Alike with Lead Patient Advocate Pablo Arias
As a Lead Patient Advocate at ElevatePFS, Pablo Arias brings eight years of dedication to helping both patients and providers. Based in Minnesota, Pablo plays a vital role in guiding patients through the financial assistance process while contributing to the revenue goals of the hospitals he supports. For Pablo, the most rewarding part of the…
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The Elevated Employee Experience: Keanna Johnson on Leading With Heart as a Patient Advocate
As a Patient Advocate at ElevatePFS, Keanna Johnson plays a critical role in ensuring no patient is left behind. She supports individuals navigating complex healthcare systems—many of whom risk falling through the cracks. For Keanna, advocacy is more than a role—it’s a responsibility. She works to make sure patients receive the support and services they’re…
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The Elevated Employee Experience: A Look at the People-First Culture at ElevatePFS
As Senior Director of HR and HR Operations at ElevatePFS, Lindsey Hoskinson brings a decade of dedication to building a people-first culture. She works closely with employees across departments and regions, supporting teams that drive impact from the inside out. Lindsey sees teamwork as the heart of ElevatePFS. In her role, she witnesses how employees…
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The Elevated Employee Experience: Embracing Growth Through Continuous Learning with Mary McGrath
As a Training Specialist in A/R Services at ElevatePFS, Mary McGrath brings a passion for continuous learning and development to everything she does. Starting as a claims representative just over three years ago, Mary has grown into a role where she now helps others build the same skills and confidence that helped her succeed….
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The Elevated Employee Experience: Growing Through Service and Leadership with Eligibility Supervisor LaToya Raymo
LaToya Raymo, Eligibility Supervisor at ElevatePFS, has built an inspiring eight-year journey—rising from part-time advocate to supervisor. Her progression reflects not only personal growth, but also the opportunities ElevatePFS provides for development and leadership from within. In her current role, LaToya leads with purpose, passion, and a commitment to excellence. She values the supportive, safe…
ElevatePFS
The Elevated Employee Experience: Supporting Smarter Claims Recovery with Stephanie Wallace
At ElevatePFS, employees play a vital role in turning complex challenges into meaningful outcomes for clients and patients. Whether working behind the scenes or on the front lines of claims management, each individual contributes to the organization’s mission of delivering exceptional results. Stephanie Wallace, a Workers’ Compensation Appeals Representative, supports that mission by reviewing EOBs,…
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Bonfire Branding: How Solo Stove Sparked a Customer Movement with Liz Vanzura (Episode One)
When pandemic restrictions shut down restaurants, paused travel, and compressed social lives, connection didn’t disappear; it moved closer to home. Backyards quietly emerged as important gathering spaces, offering a simple way to be together without screens, schedules, or spectacle. What began as a workaround evolved into a familiar rhythm of gathering. In that shift,…
Bonfire Branding: How Solo Stove Sparked a Customer Movement with Liz Vanzura (Episode Three)
As audiences tune out polished ads and lean into trust, brands are being forced to rethink how they show up for the customer. Research consistently shows that consumers rate peer-created content as more credible than traditional brand messaging, and algorithmic discovery is increasingly rewarding authenticity over polish. With AI reshaping how people search and…
Why the Best Careers Are Designed Like Resilient Supply Chains
What do supply chains and community have in common? They both deliver value—when managed with purpose. At their best, they show how intentional systems, meaningful connections, and consistent action turn effort into lasting professional growth. This week on Professional Quotient, listeners hear from Nathan Chaney, founder of Supply Chaney, whose insights bridge the mechanics…
Bonfire Branding: How Solo Stove Sparked a Customer Movement with Liz Vanzura (Episode Two)
As people seek relief from constant digital noise, the backyard has quietly become a modern “third space” in everyday life. Outdoor living, fire pits, and at-home hosting continue to grow as consumers prioritize connection, ease, and experiences that feel meaningful without requiring more complexity. Brands that understand this shift aren’t just selling products—they’re offering…
