In a niche industry like laboratory equipment manufacturing, there are plenty of factors that affect the cost of what could be the single, most important tool for getting business done — enterprise software systems at the core of a company’s mission. In this edition of the Psyche Lab Report, host Sean Heath sat down with Kyle Anderson, vice president of sales and business development for Psyche Systems, to discuss the company’s startup mindset despite its long history and what affects the pricing structure for laboratory information systems.
Milford, Massachusetts-based Psyche Systems develops and distributes laboratory informatics software solutions for hospitals and clinics. In this episode, Anderson discussed how he walks clients through the entire process, from fact-finding and needs assessment to software deployment and project post-mortem.
Sometimes the flexibility that Psyche offers clients with their Software as a Service– a premium at many companies who deliver more regimented, one-size-fits-all solutions– can catch Psyche clients off guard, Anderson admitted.
“Every time we step up to the plate, you’re getting the entire [Psyche] team of 34 people behind you,” Anderson said. “We’re a small team so we can do that.”
Psyche can be nimble in its approach, much like a startup mindset, with the benefit of years of experience behind them, Anderson said.
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