An increase in demand for delivery has altered the restaurant business model, but the changes in brick and mortar stores are becoming tangible.
The NDP Group, a market researcher, reports that deliveries have increased by 10 percent in the last five years, and revenue from deliveries has increased by 20 percent in that time.
To meet demand, restaurants are revamping their stores but also their menus, in order to maintain high quality. USA Today reports, “Besides having to redesign restaurants to take delivery into account, the phenomenon is enticing restaurants to modify menus and pick ingredients that hold up well during travel.”
The emerging market of delivery is also a way for restaurants to turn higher profits by eliminating wait staff and using services like Uber Eats.