Hospitality industry nonprofit Visit Orlando figures around 68 million people visited the Central Florida theme park destination in 2016. In a metro area with more than 2.3 million residents, the addition of tourists can create issues ranging from public safety to transportation. To better support its tourism-driven economy and improve quality-of-life for residents, city leaders have implemented a range of programs that fit under the smart city umbrella. Ramdatt recalled the city’s early success in smart transportation, which was the result of a collaborative process involving the city, General Motors, rental car companies, the U.S. Department of Transportation, AAA and the University of Central Florida.