Inspired Retail: Changing the ATM Experience

The last two years of labor challenges, financial disruptions, and permanent changes to work and lifestyle has inspired the banking industry’s investment in solutions that will help ease cash flow disruptions. Daniel Litwin and Michael Graham, VP of Retail Solutions & Strategy for Hyosung, discuss how ATMs are meeting the needs of our changing banking landscape.

The pandemic has sped up the banking changes that have ushered in the ATM over 50 years. But can the industry adapt to the closing of physical touch points, and will that shift from personal service lead to more innovation?

“In general, banking has been the primary market and innovation driver for ATM solutions. But recent trends that have both dampened the banking market and shifted in-person service at large are giving way to new retail ATM solutions to meet new needs,” says Graham. 

With banking apps from Apple, Venmo and others growing in numbers, can the retail ATM improve and change, so it isn’t left behind? And is it still a reliable and quality option for consumers?

Join Daniel and Michael as they discuss how Hyosung is working to change the ATM experience.

Follow us on social media for the latest updates in B2B!


The Community & Culture Collective Month in Review
May 27, 2022
MarketScale is committed to covering the stories and trends that impact B2B industries. In this month in review, we take a look back at a few of the stories that had an impact in Education Technology and Read more
How One Trucking Company Is Focused on Making Headway in Sustainability
How One Trucking Company Is Focused on Making Headway in Sustainability
May 27, 2022
CEO of Detmar Logistics, Matthew Detmar, has the future on his mind. As a leader on the cutting edge of transportation technology, Detmar discusses the company’s growth and future outlook with Are We Read more
Communication Through Crisis: How to Talk to Children About School Shootings
May 27, 2022
With two mass shootings in the news within days of each other, it is difficult to avoid the information about such violence. According to AP News, the devastation of the Uvalde, Texas, school attack killed 19 Read more