Articles by tag: Arin Alexander Podcast
One of the most visible economic victims of the coronavirus pandemic has been the restaurant industry, which has struggled to cope with stay-at-home orders. Even with dining rooms in some regions of the country, many diners choose to stay home as the pandemic continues to grow. Many of the most innovative restaurants were able […]
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Food & Beverage
Get Your Fix: The Evolving Role of the Facilities Manager in the Grocery Store Industry
In this second installment of a 3-part conversation on the pandemic’s effect on the grocery store industry, Arin Alexander, VP of Client Relations, Vixxo, and Michael Sutherland, VP of Solutions Architecture, Vixxo, focused on the evolution and changing role of the grocery store facilities manager. Alexander said the facility manager’s role at a store […]
Food & Beverage
Get Your Fix: Managing Costs While Maintaining the Customer Experience in the Grocery Store
In this third, and final installment of a conversation on the pandemic’s effect on the grocery store industry, Arin Alexander, VP of Client Relations, Vixxo, and Michael Sutherland, VP of Solutions Architecture, Vixxo, discussed the challenges of maintaining a great grocery shopping experience for the customer while reducing operational costs. In terms of planning […]
Food & Beverage
Get Your Fix: A Look at The Grocery Store Industry During the Pandemic
Arin Alexander, VP of Client Relations, Vixxo, and Michael Sutherland, VP of Solutions Architecture, Vixxo, talked about the myriad changes and challenges in the grocery industry related to the onset of COVID-19. This episode of Get Your Fix is the first installment of a 3-part podcast conversation. Delivering a satisfying customer experience while maintaining […]
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The Resurgence of Brick-and-Mortar Stores: One-of-a-kind Shopping Experiences Are Turning Customers into Brand Ambassadors
In the convenient world of e-commerce, big box stores are seeing a resurgence. Chains like Dick’s Sporting Goods, Walmart, and Target are experimenting with one-of-a-kind shopping experiences that can turn casual shoppers into loyal fans. In a recent Experts Talk roundtable, Allen Adamson, Co-Founder at Metaforce, highlighted how one-of-a-kind shopping experiences make for exciting […]
Revolutionize Customer Engagement Through Digital Augmentations in Physical Retail
The digital transformation of retail experiences in physical stores has become crucial as big-box retailers strive to maintain their relevance and competitive edge in a digital era. These retailers are embedding interactive features and digital augmentations in their physical locations to offer unique, engaging customer experiences. This approach merges the tactile allure of in-store […]
Enthusiastic and Trained Employees can Enhance Experiences and Drive Success in Physical Retail
In today’s retail landscape, big-box retailers are emphasizing the importance of their physical locations, even as the digital marketplace continues to expand. Stores like Dick’s Sporting Goods and Walmart are not just maintaining their brick-and-mortar presence but are actively enhancing it with features like interactive elements and new store openings. This reassertion of the […]
The Coexistence of Big Box and Small Retail Relies on Synergistic Relationships
Despite being long time competitors, big box retailers and small local businesses can both coexist in ways that benefit the other. Of course, both retail formats are different but by maintaining their core business models, the two can bank and leverage their strengths and still be open to synergistic relationships. During an episode of […]