Articles by tag: Collection agencies

Closing the Books: Patient Advocacy in Healthcare from the Provider to Collections

What does patient advocacy look like in 2021, and how has COVID-19 impacted the healthcare system from the patient to the provider and collection agencies? Kristina Gursky, Director of Read more

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The Newest Ways Restaurants Are Embracing Automation
October 3, 2022
A recent Capterra Survey found that restaurant automation is on the rise. It comes as no surprise. Covid spurred innovation and restaurant technology. And since returning to normal, restaurants have Read more
How Construction Companies Can Increase Profitability Through Cash Flow
October 3, 2022
Traditional lending for small businesses leaves much to be desired. For one, it is expensive. Businesses such as construction companies rely on loans to complete projects as they are required to Read more
Change Starts Here: Live Life in Crescendo
September 30, 2022
 Live Life in Crescendo: Your Most Important Work is Ahead of You is the new book by Cynthia Covey Haller. Haller, a teacher, and speaker outside of her writing duties, spoke with Dustin Odham Read more
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Closing the Books: Patient Advocacy in Healthcare from the Provider to Collections
June 15, 2021
What does patient advocacy look like in 2021, and how has COVID-19 impacted the healthcare system from the patient to the provider and collection agencies? Kristina Gursky, Director of Read more
Closing the Books: Scorecards for Success in Debt Collection
April 15, 2021
Mike Selbitschka joined IC System fresh out of high school. Now IC System’s Vice President of Operations, Selbitschka knows a thing or two about the collections industry. And the best tool he Read more
Closing the Books: Training & Developing Representatives to Succeed
November 16, 2020
  To create a winning formula for a compassionate and empathetic approach to the collections’ process, Allison Johnson, Training & Development Manager at IC System, knows the secret Read more
Winning with Compassion in Healthcare Collections
September 23, 2020
Working at IC System for the past 15 years, Kristina Gursky, Director of Healthcare Account Management, has learned a thing or two, or 12, about the healthcare space's collections Read more
Closing the Books: A Different Approach for Collection Agencies
August 13, 2020
  John Erickson, President and CEO of IC System, believes there’s a compassionate way to approach the collection agency business. That model leads to higher recoveries and positive Read more