Articles by tag: Sarah Dandashy Podcast
Holly Stiel is a Concierge legend in both the United States as well as Internationally. A speaker, author, hospitality consultant, and service educator, Holly truly embodies the spirit of service. even the name of her company says it all–Thank You Very Much Inc. As she has always said, she is in the Thank You business. […]
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Hospitality
Concierges Around the World: The Moss Hotel in Moscow
Powered by RedCircle As Americans, we only hear limited information on how the pandemic is affecting the rest of the world. We see numbers in the news. And some places don’t even appear in the news all that much–Russia, for example. “What has been so interesting about the pandemic is that has removed us from […]
Hospitality
Speaking with Concierges Around the World: Say Yes To Travel
Over the next few weeks on Say Yes To Travel, I will be interviewing a series of concierge from around the world. The goal is to shed some light on what travel recovery is looking like from an operations standpoint and from those individuals on the ground. Don Mooney is the Head Concierge at […]
Hospitality
5 Ways The Restaurant Experience Will Change: Say Yes To Travel
Dining Out is such an important part of tourism and it would be remiss of me to not cover it. After all, restaurant recommendations are a concierge’s number 1 request. Although many details are still being sorted out, ultimately, when it comes to dining, restaurants and guests are going to have to use their […]
Hospitality
The State of the Travel Industry Amid Volatility: Say Yes To Travel
We have seen Delta, American Airlines, Southwest Airlines, Royal Caribbean, Four Seasons, Marriott CEO Arne Sorenson, Hyatt, Hilton, Best Western, Salamander Hotels and others share messages during the latest nationwide protests. However, few are speaking out publicly, as CEOs of other major brands have chosen to address their companies internally. I’ve had a few people […]
Hospitality
7 Best Practices for Post-COVID Traveling: Say Yes To Travel
This week on Say Yes To Travel, Sarah Dandashy gives her tips for travel NOW as well as Post-Pandemic. When sharing these tips, it became really obvious, that the tips that apply to travel now are really best practices that you can apply moving forward. Stay Informed Do not panic. Stay informed and be […]
Hospitality
Domestic Trips Will Save The Travel Industry: Say Yes To Travel
I personally love studying numbers and trends. And right now with the travel industry being so bleak, it is a hard time. Which is why I’ve chosen to dive in deep into studying trends and looking at stats and facts. It’s in these figures that I really think we can have a better understanding […]
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Excellence Culture – Chad Coleman – Dude Perfect
There are many talented people involved in creating the massive influence of Dude Perfect. One of those people and one of the behind the scenes leaders is Chad Coleman. In this episode, Chad shares some of the great experiences he’s had through the years, along with a great story of risk taking and the fruit […]
Cybersecurity in an IT-First World: Vigilance & Risk Mitigation with Ex-CIA Chief Christopher Burgess
With digital transformation occurring at breakneck speed, cybersecurity has become a critical concern for first-world IT environments. The shift towards IT-first technology has brought about new challenges in protecting sensitive data and ensuring enterprise security. The stakes are high, with reports of data breaches becoming a daily occurrence, impacting organizations across various sectors. In […]
The Resurgence of Brick-and-Mortar Stores: One-of-a-kind Shopping Experiences Are Turning Customers into Brand Ambassadors
In the convenient world of e-commerce, big box stores are seeing a resurgence. Chains like Dick’s Sporting Goods, Walmart, and Target are experimenting with one-of-a-kind shopping experiences that can turn casual shoppers into loyal fans. In a recent Experts Talk roundtable, Allen Adamson, Co-Founder at Metaforce, highlighted how one-of-a-kind shopping experiences make for exciting […]
Revolutionize Customer Engagement Through Digital Augmentations in Physical Retail
The digital transformation of retail experiences in physical stores has become crucial as big-box retailers strive to maintain their relevance and competitive edge in a digital era. These retailers are embedding interactive features and digital augmentations in their physical locations to offer unique, engaging customer experiences. This approach merges the tactile allure of in-store […]