Articles by tag: soft skills
As AI advances with technologies such as GPT-4, companies are beginning to come to terms with the fact that “soft skill” education is crucial in creating a future industry for the retail world. GPT-4 functions as a natural language processing tool driven by tech that can use its language model for hard skills such as […]
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Business Services
Why Community and Mentorships Are Vital to a Great Business
Hosts Tyler Kern and Greg Crumpton sit down with industry insider Blair Newsham, the President of HSA Mechanical Services, to talk about their experiences in HVAC, the importance of community, and teaching soft skills for long-term leadership. “The next generation is always on my mind,” said Crumpton. As an experienced vet of the hvac […]
Building Management
Conversations from The EDGE: How to Encourage Gen Z to Embrace Skilled Trades
What’s the single most valuable skillset for a skilled tradesman? Surprise, it’s not 100 percent talent. Soft skills can be the secret ingredient for success in blue-collar trades, according to Josh Zolin, author of the book Blue Is the New White: The Best Path to Success No One Told You About and CEO of […]
Building Management
Conversations from The EDGE: From HVAC to Internet, Great Service Is All About Attitude
Great customer service is about delivering in a timely manner with the least amount of roadblocks possible. But is service also a soft skill? “You bet,” said Greg Crumpton, vice president of critical facilities at Service Logic. On this episode of Conversations from The EDGE with Service Logic, host Sean Heath discussed the role […]