Articles by tag: Wil Kenney Article
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Navigating Risk and Opportunity in Decarbonization and Sustainability – Part 1 of 2
The global conversation has shifted dramatically towards decarbonization and sustainability in recent years. With the world experiencing unprecedented levels of disruption, from 5G technology to the challenges of a pandemic, the urgency to address climate change and its implications has never been more palpable. Although most business leaders see the vision of Sustainable Development […]
Todd Florence of Estes Express Lines on Making LTL Shipping Frictionless
Making LTL shipping frictionless is more than possible; it’s happening today. How can one challenge the status quo and embrace technological transformation in an industry that has historically resisted change? In this captivating episode of Semi-Related, Chris Torrence sets the stage for a riveting conversation with Todd Florence, the Chief Information Officer of Estes […]
The Power of Consumer Insights: Enhance Performance and Customer Loyalty with Data
In the latest episode of Retail Refined, conducted at the Retail Influencer CEO Forum 2023, host Melissa Gonzalez explores the transformative power of consumer insights with guest Elizabeth Oates, VP of Consumer Insights at Ulta Beauty. They discuss how data-driven insights can enhance performance, foster customer loyalty, and shape the beauty industry’s future. Oates […]
Behind the Growing Pains of Voice AI in Retail
The in-home voice assistant market is still very much in a nascent stage. Though millions of American homes host an assistant and use it regularly, it remains an awkward experience that may take some getting used to. Retailers should not disregard voice shopping just due to a slow start. Observers and researchers predict a market […]
These Are the Three Technologies Smart Retailers Are Implementing to Boost Sales
E-commerce has notoriously pushed brick and mortar to its limits, leading former giants like Toys ‘R’ Us to close. But technology is testing, not killing, classic retailers. Mobile in-store shopping, interactive displays, voice assistants, and even virtual reality are all leading a true renaissance of the traditional shopping experience. When e-commerce is so much more […]
Nordstrom’s Retail Hubs Show Brick-And-Mortar Experience Has Much to Offer, Even Without Any Inventory
That the retail space has been fighting for survival in the past decade is no surprise. The closing of the iconic Toys R Us earlier this year surprised many, but not everyone in the industry. There are forward-thinking retailers experimenting their way toward not only surviving this dark age of brick-and-mortar retail but even thriving. […]