Say Yes To Travel
Steve Sinclair appeared on “Say Yes to Travel” to discuss with host Sarah Dandashy an aspect of traveling that many people might not consider: lost and found. Everyone has had to deal with losing something somewhere at some point while on a trip, and Sinclair’s company, Bounte, helps reunite people with lost… well, bounty. […]
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Hospitality
Why the Cruise Industry Requires a Unique Customer Service Model
The cruise industry was always a favorite for travelers, and it’s finally resurging after the pandemic. What does this new cruise experience look like, and what are guests now expecting? To answer this, Say Yes to Travel host Sarah Dandashy spoke with Paul Rutter. Rutter is a customer service expert, author, speaker, and spent 40 […]
Hospitality
A Historic Marina Reopens After A Major Renovation
On November 1, 2021, Palm Beach opened its newly renovated Town Marina. Say Yes to Travel host Sarah Dandashy chatted with Assistant Town Manager Carolyn Stone and dockmaster Mike Horn to explore this exciting project. The dock, originally from the 1940s, was at the end of its life. As the only public marina on the […]
Hospitality
Coaching Hospitality Leaders to Develop Sustainable Energy
Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences. Being a leader in any industry is challenging. It can be even more so in the hospitality sector because of the pressure […]
Hospitality
For The Love of Travel Is Trying to Change How You Travel
The passion for travel can inspire more than just memories—it can also become a successful career. That’s the story of Tara Cappel, Founder and CEO of For the Love of (FTLO) Travel and Sojrn. She joined host Sarah Dandashy on Say Yes to Travel to talk about travel trends and her launch of Sojrn. “Travel has always been […]
Hospitality
Adding Flexibility to an Archaic Real Estate Landscape
On this episode of Say Yes To Travel, Host Sarah Dandashy talked with Jason Fudin, Co-Founder and CEO of WhyHotel, a hospitality platform, and operator focusing on multifamily buildings. It operates pop-up hotels out of the vacancy of newly built luxury apartments during the initial lease-up process. They talked about Fudin’s career, his time […]
Hospitality
Leadership in the Hospitality Space and Importance of a Social Media Community
Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences. With so much change in the hospitality industry, many stakeholders are seeking new ideas, inspiration, and solving challenges. Hotel owner, operator and […]
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The Resurgence of Brick-and-Mortar Stores: One-of-a-kind Shopping Experiences Are Turning Customers into Brand Ambassadors
In the convenient world of e-commerce, big box stores are seeing a resurgence. Chains like Dick’s Sporting Goods, Walmart, and Target are experimenting with one-of-a-kind shopping experiences that can turn casual shoppers into loyal fans. In a recent Experts Talk roundtable, Allen Adamson, Co-Founder at Metaforce, highlighted how one-of-a-kind shopping experiences make for exciting […]
Revolutionize Customer Engagement Through Digital Augmentations in Physical Retail
The digital transformation of retail experiences in physical stores has become crucial as big-box retailers strive to maintain their relevance and competitive edge in a digital era. These retailers are embedding interactive features and digital augmentations in their physical locations to offer unique, engaging customer experiences. This approach merges the tactile allure of in-store […]
Enthusiastic and Trained Employees can Enhance Experiences and Drive Success in Physical Retail
In today’s retail landscape, big-box retailers are emphasizing the importance of their physical locations, even as the digital marketplace continues to expand. Stores like Dick’s Sporting Goods and Walmart are not just maintaining their brick-and-mortar presence but are actively enhancing it with features like interactive elements and new store openings. This reassertion of the […]
The Coexistence of Big Box and Small Retail Relies on Synergistic Relationships
Despite being long time competitors, big box retailers and small local businesses can both coexist in ways that benefit the other. Of course, both retail formats are different but by maintaining their core business models, the two can bank and leverage their strengths and still be open to synergistic relationships. During an episode of […]