Get Your Fix

Welcome to Get Your Fix, a podcast bringing you insights and expertise in facilities management, brought to you by Vixxo, changing the way the world sees facilities Management.

Episodes

How to Live Up to Value Promises in Partner Relationships

Partner relationships make businesses successful, and those trusted partnerships are more necessary than ever in the modern business landscape. But when that partner promises value, can they actually deliver? Vixxo’s Nikki Boone, Vice President of Customer Success, and Bryan Hartnett, SVP of Service Center Operations, know that value is more than just a word; it’s […]

Get Your Fix: Streamlining Installs with Dedicated Partners and Thorough Documentation

Having everything go right in an installation isn’t always possible. There are many moving parts and gaps between the manufacturer and end-user. That’s why many organizations rely on installation partners to streamline, scale and manage these projects. To offer feedback on this subject, Ryan Baumgartner and Eric Warner of Vixxo joined Get Your Fix and […]

Getting the Most Out of Handyman Services in Facilities Management

There’s a lot to be said for specialized vendors capable of getting your most specialized, niche equipment back up and running in no time flat – but there are also repairs and maintenance challenges facilities managers face that are much more straightforward. For these tasks, it can pay to find a valuable, professional and capable […]

Get Your Fix: Developing Efficient Cost Management and Containment Strategies

  When their facilities are experiencing an issue, most commercial business owners or managers simply hand off the work to the company in charge of managing the building. However, there’s a lot more work to these projects than meets the eye. For instance, how are these repair and maintenance projects priced? How do companies balance […]

Get Your Fix: Assembling a Strong Service Provider Network

Finding a service provider is never easy. Facilities need someone who will be a partner, will be on site when needed and won’t create any additional headaches. Vixxo not only works with top-class service providers but has assembled a quality service provider network in cities all over North America. Assembling that network requires a lot […]

Brewing up Beverage Equipment Maintenance Solutions (Part 2 of 2)

  Kelly Fitzroy, Director of Operations for Vixxo’s Coffee Brew & Grind Division, and Luc Poirier, Sr. Director of Enterprise Performance with Vixxo, continued their conversation on beverage equipment maintenance as part of a holistic facilities maintenance program strategy. This episode is the second part of a two-part discussion. With facilities’ budgets tightened and various […]

Brewing up Beverage Equipment Maintenance Solutions (Part 1 of 2)

  There are many moving parts to a facilities maintenance program, and an integral piece of that puzzle is beverage equipment maintenance. Kelly Fitzroy, Director of Operations for Vixxo’s Coffee Brew & Grind Division, and Luc Poirier, Sr. Director of Enterprise Performance with Vixxo, brought their insights and experience to unpack which industries and market […]

RFP Tips for Facilities Maintenance

  Like all other areas of a business, facilities need to look at their options from time to time. And, with so many things happening today in the world of facilities maintenance and myriad vendor options to explore, now may be the perfect time to take advantage of a request for proposal (RFP). But what […]

Tips and Tricks on the Facilities Side of The Convenience Store

  Convenience stores, for the most part, have remained open during the pandemic. But with travel light and many working and learning remotely, sales are spiraling downward. Sumit Kar, Sr. Director of Operations, and Matt Wholley, Sr. Director of Client Relations at Vixxo, know managing facilities during this unprecedented time can be a maneuvering balancing […]

How an Operational Partner Elevates OEM Efficiency

  OEMs and manufacturers handling large product launches often struggle with operational efficiency and installation. Fortunately, an operational partner can ease that inefficiency. Vixxo Director of Construction Eric Warner and Vice President of Projects and Partner Development Ryan Baumgartner explored with host Daniel Litwin how a partner like Vixxo can bring both increased speed and […]

How Facilities Management Can Navigate Disaster Challenges

  Facilities managers always need a plan to deal with natural disasters, such as fires and hurricanes. But throw in a pandemic and add social unrest into the equation and, suddenly, what disaster preparedness looks like for a business’ facility manager is a whole lot different. Vixxo’s Penny Carter, Vice President of Operational Excellence, and […]

Navigating Procurement Challenges During the COVID-19 Era

  It’s no secret the pandemic’s brought many economic and logistic challenges to every single industry. On this installment of Get Your Fix, Vixxo’s Sr. VP of Sales & Marketing, Rick Upton, and the VP of Solutions Architecture, Michael Sutherland, focused their attention on four specific verticals (retail, restaurants, convenience, and grocery.) What procurement challenges […]

Preventing Product Loss Starts with Refrigeration Maintenance

  In a time when mental energy is expounded on even the simplest tasks, it may be easy to forget about refrigeration. Since it involves some of the longest-lasting equipment in a store, it can slip the mind. However, there’s a list of things that need to be done to make sure the system is […]

How to Elevate Your Operation’s Signage and Lighting

  On this Vixxo video podcast, Vixxo General Manager, Sign, Lighting and Projects Tim O’Donnell joined host Daniel Litwin to outline the shifting landscape of signage and lighting – and provide best practices for facility managers looking to keep pace. First, O’Donnell said, it’s critical to realize just how important the role these solutions play […]

HVAC Best Practices and Key Considerations for Today’s Facilities Manager

  Get your Fix by Vixxo host Tyler Kern was joined by Ryan Baumgartner, Solutions Architect at Vixxo, to discuss best practices and key considerations for facilities managers regarding HVAC. Baumgartner went into detail about the value of implementing a long-term HVAC program. “Putting in best practices and standards across an organization is extremely key […]

The Pandemic Is Forcing Retailers To Be Nimble with Their Space

  As the United States grapples with the coronavirus pandemic, virtually the only certainty is that the landscape will shift. That’s certainly true for retailers. First, all stores were closed. Then, some were allowed to open. Others went to curbside pickup or started utilizing contactless payment. Now, exactly how retailers are operating and what they’re […]

Get Your Fix: How Restaurants Can Survive and Thrive In The Pandemic

  One of the most visible economic victims of the coronavirus pandemic has been the restaurant industry, which has struggled to cope with stay-at-home orders. Even with dining rooms in some regions of the country, many diners choose to stay home as the pandemic continues to grow. Many of the most innovative restaurants were able […]

Get Your Fix: The Art and Science of The Convenience Store. Part 1 of 2

  To many consumers, the convenience store represents just that: convenience shopping. But Sumit Kar, Sr. Director of Operations, Vixxo, and Eric Warner, Director of Construction, Vixxo, both know there’s a lot that goes into making the convenience store experience engaging for the customer. Kar and Warner stopped by Get Your Fix for the first […]

Get Your Fix: The Art and Science of The Convenience Store. Part 2 of 2.

  In the second part of their conversation on the convenience store industry, Sumit Kar, Sr. Director of Operations, Vixxo, and Eric Warner, Director of Construction, Vixxo, focused on some of the science involved in addressing layout and aesthetic challenges of today’s ever-evolving stores. Warner noted the changes in the past ten years in terms […]

Get Your Fix: The Evolving Role of the Facilities Manager in the Grocery Store Industry

  In this second installment of a 3-part conversation on the pandemic’s effect on the grocery store industry, Arin Alexander, VP of Client Relations, Vixxo, and Michael Sutherland, VP of Solutions Architecture, Vixxo, focused on the evolution and changing role of the grocery store facilities manager. Alexander said the facility manager’s role at a store […]

Get Your Fix: Managing Costs While Maintaining the Customer Experience in the Grocery Store

  In this third, and final installment of a conversation on the pandemic’s effect on the grocery store industry, Arin Alexander, VP of Client Relations, Vixxo, and Michael Sutherland, VP of Solutions Architecture, Vixxo, discussed the challenges of maintaining a great grocery shopping experience for the customer while reducing operational costs. In terms of planning […]

Get Your Fix: A Look at The Grocery Store Industry During the Pandemic

  Arin Alexander, VP of Client Relations, Vixxo, and Michael Sutherland, VP of Solutions Architecture, Vixxo, talked about the myriad changes and challenges in the grocery industry related to the onset of COVID-19. This episode of Get Your Fix is the first installment of a 3-part podcast conversation. Delivering a satisfying customer experience while maintaining […]