Help Center

How can we help?

426 guides · 15 topics

Quick topics

Get Started Capture & Record On-Site Production Edit & Polish Organize & Manage UGC Coaching

20 articles

Get Started

Zero to publishing.

Can Anyone Use MarketScale?Choose content to publish on MarketScale Find content with search in MarketScale Studio Get started with MarketScale Free Edition Home Page Tools & Features

31 articles

Capture & Record

Record from anywhere.

Answer and submit a MarketScale Request Create and manage Requests in MarketScale Studio Offer a reward on a MarketScale Request Claim a gift after answering a Request How to text photos and videos to MarketScale Studio

14 articles

On-Site Production

Field-ready production system.

Book a MarketScale studio session Book a podcast host and prepare with Podcast Coach Capturing Content at a Facility Tour How Do I Make Changes to My Onsite Video Production?

38 articles

Edit & Polish

From raw to publish-ready.

Submit your first edit request in MarketScale Studio How to Request a Revision in MarketScale "Request Revision" Is Not Optional. Here's Why Brief Your Editor with Screenshots and Timestamps

13 articles

Organize & Manage

Keep your library structured.

Use Approvals to review uploaded and recorded media Check Rewards payments, delivery and history Creating Your First Playbook: 2-Minute Quickstart How content approvals work in MarketScale Studio

107 articles

UGC Coaching

Build your content program.

“Our People Aren’t Content Creators”. That’s Exactly Why This Works “We Don’t Have Time to Script Anything”. Good Thing Experts Don't Need Scripts!“We’re Just Looking for a Content Tool”. Then You’re Missing the Real Value of Coaching A few tips to level up your podcast episode production

Need help with MarketScale?

Open the support messenger while signed in to your MarketScale account, or email our support team. Include your channel, the article or media link, what you expected, and what happened. Never include your password.

Email support Sign in to MarketScale Call 214-945-2512

Explore resources

More from MarketScale

IndustriesIndustry NewsExpert perspectives and breaking news across all 16 B2B industry verticals.Explore →LearnUGC AcademyGuides, playbooks, and best practices for B2B content creation and expert-led media.Explore →DataResearch & ReportsLive benchmarks on B2B video, AI visibility, UGC formats, and thought leadership.Explore →ResultsCase StudiesReal outcomes from B2B brands using MarketScale to build content-driven pipelines.Explore →