Store Personnel Training

Customer Service
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Your machine is ready to roll! Magnus Atu, the Customer Service Manager at FBD covers how to change flavors on your dispenser, how to clean your dispenser, how to identify common errors with a dispenser, and reach out to a service provider when needed. David Bird is an engineer at FBD and he walks you […]

checklist
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community generated content – FBD Partnership If you feel like you can’t handle a maintenance issue yourself, run through this checklist to ensure you need to call a service provider to get your machine back up and running. Before calling your service provider, please verify your water supply, your CO2 supply, your syrup to the […]

beverage
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This training video focuses on ensuring a successful frozen beverage program and maintaining FBD frozen beverage equipment. It covers essential steps for a successful program, including the four elements needed for a frozen drink: water, syrup, CO2, and electricity. The importance of proper placement of the bag-in-box (BIB) syrup containers is emphasized. Maintenance and cleaning […]

experience
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There are a range of issues your machine might experience, many of which you can take care of yourself. In this video we will explore them! When your dispenser is displaying all the different lights, you need to verify what is happening. To verify what’s going on, you would need to lift the door up […]

Machine
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This video will go over how to clean your machine daily. It is very important for you to clean your machine daily! To clean your machine daily it will require the proper cleaning solution and a soft towel. Make sure to clean both the surfaces of the machine and on the unit itself. Spray the […]

change flavors
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Changing flavors is a great way to keep customers coming back and to navigate inventory levels. This video goes over how to change flavors for different kinds of products. This video reminds you to ensure you have the right graphics and to match them on the merchandiser to the new flavor and to pay close […]

Basic Dispenser
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The Basic Dispenser Menu provides access to a variety of key functions. This video provides a detailed description of the Basic Dispenser Menu and the user interfaces of FBD equipment. It introduces the 773 unit and the 771 multi-flavor unit, explaining how they display flavors and statuses. The main unit interface is described, including buttons, […]

FBD Product Innovation

Multi-Flavor
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FBD introduces the Multi-Flavor 771, an innovative solution that revolutionizes the world of flavor. This cutting-edge dispenser offers up to sixteen drink combinations, ranging from frozen lemonade to nitro coffee to cocktails, guaranteeing a delightful experience for customers and guests. Designed to cater to a wide range of establishments, from convenience stores to entertainment venues […]

Frozen Beverage
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FBD’s introduction of the FBD’s 372 dispenser has transformed the frozen beverage experience. This compact and innovative dispenser delivers exceptional flavor despite its small size, catering to establishments with limited space and consistent foot traffic. The dispenser features a customizable touchscreen, allowing users to create their perfect drink from a selection of up to sixteen […]

dispenser
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FBD, a leading player in the beverage industry, has introduced the game-changing FBD’s 372 dispenser. This compact innovation defies expectations by delivering extraordinary flavor in a small package. Designed for various establishments with limited space and consistent foot traffic, this dispenser revolutionizes the frozen beverage experience. With its customizable touchscreen, the FBD’s 372 allows users […]