Highway to Health

RevSpring Uses Data, Automation and Empathy to Improve the Patient Financial Journey – Better Outcomes for Patients, Less Burden for Providers

patient financial journey

Healthcare providers are under increasing pressure to meet consumer expectations without adding an administrative burden. According to a survey conducted by The Harris Poll in June 2024, 18% of the 2,092 American adults who were surveyed had received an unexpected medical bill of $1,000 or more in the past year, and 50% said they would…

Read More

Latest

Healthcare
Connecting the Disconnected: Inside Personify Health’s Mission to Make Personalized Care the New Standard

As healthcare costs continue to rise and patient needs become increasingly complex, personalization has emerged as a critical strategy in improving access, outcomes, and experiences. Despite 75% of surveyed Americans wishing for a more personalized healthcare experience, most health plans still offer one-size-fits-all solutions. But the shift toward personalization is more than just a…

Read More
Healthcare
Omnicell Deploys Healthcare Automation to Ease Staff Strain and Elevate Patient Care

Hospitals are facing a deepening staffing crisis that threatens care delivery. More than 540,000 healthcare workers exited the field between February 2020 and September 2021, and hospital employment declined by nearly 94,000 during the same period. Projections indicate that over 6.5 million healthcare professionals could leave the workforce by 2026, creating a net shortfall…

Read More
Healthcare
Omnicell Tackles Medication Inefficiency with RFID, AI, and a Vision for the Autonomous Pharmacy

As healthcare systems grapple with persistent staffing shortages and rising patient volumes, the need for streamlined, tech-enabled workflows has become urgent. A 2024 time-motion study across four hospitals found that clinical pharmacists spend over 80% of their time on clinical activities, with nearly 12% dedicated to face-to-face patient interaction. That leaves less than 20%…

Read More
Articles Healthcare
HFMA’s Historic New Leaders: The Trailblazing Women Who Are Leading Healthcare Finance

For the first time in history, Texas is home to three female presidents leading Healthcare Financial Management Association (HFMA) chapters, alongside the organization’s first female CEO, Ann Jordan. This unprecedented moment is more than symbolic; it highlights a shift toward inclusivity, collaboration, and innovation in healthcare financial management. With Texas chapters spanning diverse regions…

Read More
Healthcare
Understanding Virtual Care for the Acute Setting: Driving Access, Efficiency, and Better Patient Outcomes

As healthcare systems face increasing challenges—ranging from provider shortages to rising costs—the adoption of virtual care is accelerating. Acute care settings, in particular, have benefited from virtual care innovations, which have reshaped how hospitals deliver critical services. A recent study highlights that telemedicine improves chronic condition management, decreases hospital admissions, and boosts patient outcomes,…

Read More
Articles Healthcare
Improving Healthcare Access Through Nontraditional Benefits and Discount Plans

Healthcare costs are rising steadily, while insurance benefits struggle to offer sufficient coverage, driving demand for practical solutions like nontraditional benefits and discount plans. As premiums rise and coverage limits remain stagnant, many individuals and employers seek alternative ways to manage costs and improve healthcare access. With chronic conditions on the rise, the stakes…

Read More

Latest

data center design
Applied Digital’s Data Center Design for a 100 MW AI Factory Built from the Ground Up
July 2, 2025

AI workloads are redefining the limits of data center design and infrastructure. Legacy data centers, built for traditional co-location, cannot handle the density, thermal demands, or power dynamics of accelerated computing. The AI boom has upended the data center sector, forcing a rapid shift to liquid-cooled racks as facilities pivot from sub-10kW racks to…

Read More
Commerce media
A Look at the Rise of Commerce Media Networks: How Nift Helps Brands Own How Their Message Shows Up
July 2, 2025

As traditional digital advertising struggles to retain consumer trust, brands are exploring new, more authentic ways to connect with shoppers. Platforms like commerce media networks, which weave together commerce, content, and data, are emerging as powerful tools in this shift. Research from MG2 Advisory reveals that only about 37% of consumers feel brands genuinely…

Read More
Hospitality leadership
Heart-First Hospitality Leadership: How Saying ‘Yes’ Transforms Guest Experiences, Boosts Staff Morale, and Drives Business Results
July 2, 2025

As the hospitality industry emerges from years of pandemic-driven upheaval, hospitality leadership is evolving to meet new challenges. Leaders are looking for new ways to retain staff, elevate guest satisfaction, and drive revenue without burning out their teams. One trend gaining traction is the power of “Yes”: empowering employees to say yes more often,…

Read More
civic leadership
Mayor Gerard Hudspeth’s Civic Leadership Journey: What Politics Teaches About People
July 2, 2025

What does a mayor learn about human nature? In this episode of Professional Quotient: Conversations that Build Equity, host Jason Winningham sits down with Gerard Hudspeth, longtime mayor of Denton, Texas, and a respected figure in civic leadership. Drawing from his years in public service, Hudspeth explores how leading a city reveals the core…

Read More

Latest Core Takeaways - Highway To Health

Navigating Healthcare’s Competitive Landscape
Core Takeaways - Highway To Health
From Athlete to Executive: Navigating Healthcare’s Competitive Landscape
October 4, 2023

In this snippet from the Highway to Health podcast, Luke Johnson, Co-Founder and CEO of CapExpert, shares a vital lesson learned from leading his venture: the power of a supportive, talented team. Drawing a parallel to his quarterback days, Johnson emphasizes the importance of surrounding oneself with individuals who are skilled and aligned with the…

Read More
Technology’s Role in Revolutionizing Treatment in Healthcare

Dr. Scott Sigman, M.D., host of The Ortho Show, highlights the impending technological advancements in healthcare, emphasizing how it will enhance patient care and revolutionize surgical procedures. Dr. Sigman mentions the integration of ChatGPT in the operating room through CaliberAI, an AI company aiming to guide surgical interventions. Furthermore, Dr. Sigman shares his experience with…

Read More
The Lifelong Impact of Athletic Training on Kids

Blair Bundy, the Director of Player Health for the Milwaukee Brewers, recently shared his insights on the importance of nurturing lifelong athletes from a young age. He emphasized that the ultimate goal for children participating in sports is not just about winning games but about fostering physical and mental resilience. Such individuals lessen the strain…

Read More
Looking Beyond Profit to Harness Technology and Influence for Purpose in Healthcare

In the constantly changing landscape of technology and innovation, leveraging one’s resources for a purpose in healthcare beyond profit is becoming increasingly vital. Particularly in sectors like healthcare, the responsibility to contribute doesn’t merely revolve around monetary gains but is deeply rooted in purpose and influence. Harnessing the power of technology, intellectual property, and human…

Read More
health literacy
Core Takeaways - Highway To Health
Health Literacy and the Consumerization of Healthcare
September 11, 2023

In a recent episode of the Highway to Health podcast discussing health literacy and the consumerization of healthcare, Dr. Chase Feiger, M.D., and CEO at Ostro emphasized the need for simplifying healthcare. Healthcare should be as user-friendly as platforms like Netflix or Amazon. The underlying message: without good health, everything else is inconsequential.

Read More

Latest Healthcare Financial Management Association 2023

Articles Healthcare
What Can Robotic Process Automation Mean for the Longevity of the Healthcare System?
July 14, 2023

In the current climate, healthcare systems are facing increased financial strain due to the ongoing effects of the pandemic. This reality, combined with the continuous pressure to reduce costs and improve efficiency, calls for innovative, solutions-oriented strategies that break away from traditional dependency models. The emerging role of Robotic Process Automation (RPA) and machine…

Read More
Inpatient Nursing Needs Efficient, Innovative Technology to Boost Staff Morale

Navigating the intricate landscape of inpatient nursing can be a daunting task, especially with the rising wage rates posing significant challenges. It is vital, now more than ever, to implement innovative solutions that not only ensure equitable staffing ratios but also enhance the overall work experience of healthcare professionals.  Implementing efficient cost cutting measures…

Read More
Bridging the Gap: Tech-Enabled, Physician-Led Clinical Documentation Solutions

Healthcare brings in plenty of money via payments and funding, but due to a lack of coding solutions, not all healthcare professionals get paid for their work. Even if a physician goes get paid, it can take some time, or some of the work they have done gets lost in the cracks, along with…

Read More
Up-leveling the Consumer Experience in Healthcare

Highway to Health’s David Kemp attended HFMA 2023 in Nashville and got some interesting insights on up-leveling the consumer experience in healthcare. Seth Cohen, President of Cedar, and Jeremy Church, CFO at Keck Medicine of USC, took a moment to sit down and discuss the importance of enhancing the patient experience through digital engagement strategies….

Read More
Articles Healthcare
Virtual Nursing is a Direct Response to Recent Issues in Healthcare Says the Company Leading the Charge
July 11, 2023

Virtual nursing is a fairly new concept but it’s likely to be crucial in the future healthcare solutions. Due to a lot of data-driven decision-making in various fields, healthcare is no exception, with organizations increasingly leveraging data to streamline processes, improve financial health, and enhance patient care. As the sector grapples with challenges like…

Read More
A Changing Healthcare Landscape is Pressuring Costs on the Industry, But Technology is Swinging in With a Resolution

With an evolving healthcare landscape, organizations face increasing pressure on their profit margins, stemming from rising labor and supply costs, declining reimbursements, and the intricate dynamics of healthcare billing. Striking a balance amid these challenges requires innovative strategies and tools to measure, motivate, and retain the highest performers – the human capital that ultimately…

Read More

Latest Healthy Habits - Highway To Health

Fitness Goals
Healthcare
Healthy Habits Soundbite: Luke Johnson’s Evolving Fitness Goals
October 4, 2023

Transitioning from the grueling demands of collegiate football to nurturing a lifelong fitness journey, Luke Johnson, Co-Founder and CEO of CapExpert, unveils a shift in perspective towards physical well-being. As the rigors of youthful athleticism give way to the pursuit of a pain-free golf swing and the serenity of Denver’s hiking trails, a tale of…

Read More
Balancing Work, Rest, and Family Time

In the high-stakes world of deal-making, staying ahead of the curve is paramount. The pressures are immense, with unexpected twists and turns demanding constant vigilance. Yet, amidst this whirlwind, finding moments of respite becomes crucial. It not only rejuvenates the mind but also ensures better productivity. On the latest episode of Highway to Health–“The Impact…

Read More
Building Daily Routines: Structure Fuels Personal and Professional Purpose

In a bustling world, achieving work-life balance often revolves around the structures and daily routines we set for ourselves. The sanctity of a structured day, imbued with moments of family, self-reflection, and responsibility, serves as a cornerstone for many successful individuals. Such routines don’t just structure our professional commitments but deeply enrich our personal lives,…

Read More
Insights from Dr. Chase Feiger on the Importance of Physical Activity for Mental Recharge

In today’s fast-paced business world, a growing body of research suggests that the continual demands on our attention can lead to burnout and decreased productivity. But it’s not just about taking a break; it’s about the quality of the breaks we take. Just like a car that needs quality fuel to run efficiently, our brains…

Read More

Latest Highway to Health - Live

Articles Healthcare
Bringing HCPs and Patients Together to Realize CBD Benefits
March 4, 2023

The cannabis plant has more than 80 chemical compounds, of which the two most known are THC (marijuana) and CBD. CBD, or cannabidiol, is a hemp derivative that does not elicit abuse or dependence, and research suggests it could potentially help health conditions such as anxiety, chronic pain, arthritis, and addiction, among others. How do…

Read More
Can the Gut Microbiome be the Answer to Personalized Healthcare?

Gut health awareness has been playing a pivotal role in the improvement of health as more and more people begin to prioritize the state of microbiome in their bodies. Health experts say that the gut provides an answer to someone’s health, particularly, their digestion and mood, according to Hopkins Medicine. Additionally, the body’s immune system…

Read More

Latest Highway to Health - Season 1

Personalized healthcare
Articles Healthcare
The Continued Democratization of Personalized Healthcare
April 3, 2023

A show of hands: How many people were adept at taking an in-home health test before the pandemic? The answer: probably not many. The pandemic changed that, along with so many other healthcare processes. Taking a COVID test, a healthcare assessment, or even a virtual patient visit weren’t things most were used to doing at…

Read More
Highway to Health: Referral Management Paired with E-consults Delivering for Patients and Providers

The healthcare industry is facing a lot of challenges, like physician burnout, the high cost of care, a lack of insurance coverage, staffing problems, and a lack of adequate interactions between patients and providers, just to name a few. With the loads of technology and applications available, many providers still use fax machines as a…

Read More
Provider & Payer Dynamics: Revenue Cycle’s Evolution

Pre-authorization is a word that is being tossed around more and more frequently in the healthcare world. Often referred to as pre-approvals, prior approvals, or prior authorizations, these are insurance-dictated restrictions on medicines, tests, or health services that require a check before insurance will officially cover the product or service. More than three quarters of…

Read More
Patient’s Responsibility in the Financial Side of Healthcare

Patients’ financial responsibility has been increasing over the years, and this trend is stepping-up healthcare costs, with no assurance it’s going to slow down in the future. According to patientengagementhit, patient financial responsibility increased by 11 percent in 2017, a rise from $1,630 in Q4 2016 to $1,813 in Q4 2017, totaling an increase of…

Read More
Articles Healthcare
Unlocking Your Body’s Ability to Fight Cancer
February 15, 2023

The common saying, “You are what you eat,” may indeed be true. Consuming unhealthy food and beverages can put you at increased risk for developing chronic health conditions, obesity, and even 13 types of cancer, according to the Centers for Disease Control and Prevention (CDC). While this may seem disheartening, new research shows that nutritional…

Read More
Referral Management and Health System Revenue Leakage

Staying on top of your health isn’t always easy. Time, money, and knowledge all play a big role in shaping your healthcare. Missing a follow-up appointment might not seem like a big deal, though it could be a game changer for your health or your practice and staying on top of appointments should be a…

Read More
Intelligent Automation: Meeting Patient Expectation

Key Points: The administrative burden on the provider is what translates into poor patient experience. Many big tech companies going into the healthcare business are finding it challenging because they do not have a proper understanding of how it works There is a need for alignment between patient needs and what healthcare providers are offering…

Read More
How AI is Being Applied in Early Diagnosis

Most people have likely been impacted by a family member or friend who has had heart disease, and the statistics show that it certainly carries a heavy burden on society. Cardiac disease is responsible for 40.8 million disability-adjusted life years (DALYs) annually as well as 36.4 million years of life lost (YLLs) due to premature…

Read More
Rani Therapeutics
Articles Healthcare
Rani Therapeutics & Highway to Health
December 14, 2022

On December 3, 1967, Dr. Christiaan Barnard completed the first human heart transplant. At the time, it seemed incredible—and it is—but today, we hardly bat an eye at a heart transplant because of how rapidly the healthcare and biotech fields are coming out with innovative surgeries, technologies, and therapies. What does the biotech industry look…

Read More
#WintheDay: How Personal Branding Can Drive Individual and Corporate Performance

Dollars drive healthcare. So much so, in fact, that the US spent more than 19.7% of US GDP on healthcare spending in 2020. Healthcare costs effect everyone involved in the industry, from the payor to the clinician to the patient. To help streamline healthcare solutions, one company aims to match patients with the best…

Read More
A Fresh Take on Remote Care and Healthcare Disruption

The pandemic accelerated many industries around the world, one of which was the healthcare industry. Remote-care shot up throughout the pandemic, allowing more people to stay at home and get the care they needed. But while some clinics offer the tools necessary to continue providing accurate remote-care, improvements can still be made for diagnostic…

Read More
Improving Financing and Reimbursement Options for Patients and Providers

Do you ever think about just how much surgical procedures cost? Well, for the uninsured patient, they can be upwards of a whopping 35 thousand dollars. And for those who are insured, even paying a chunk of that change is sure to make a dent in the wallet.   Since not many individuals will pay a…

Read More

Latest Highway to Health – Season 2

patient financial journey
Healthcare
RevSpring Uses Data, Automation and Empathy to Improve the Patient Financial Journey – Better Outcomes for Patients, Less Burden for Providers
June 24, 2025

Healthcare providers are under increasing pressure to meet consumer expectations without adding an administrative burden. According to a survey conducted by The Harris Poll in June 2024, 18% of the 2,092 American adults who were surveyed had received an unexpected medical bill of $1,000 or more in the past year, and 50% said they would…

Read More
Connecting the Disconnected: Inside Personify Health’s Mission to Make Personalized Care the New Standard

As healthcare costs continue to rise and patient needs become increasingly complex, personalization has emerged as a critical strategy in improving access, outcomes, and experiences. Despite 75% of surveyed Americans wishing for a more personalized healthcare experience, most health plans still offer one-size-fits-all solutions. But the shift toward personalization is more than just a…

Read More
Omnicell Deploys Healthcare Automation to Ease Staff Strain and Elevate Patient Care

Hospitals are facing a deepening staffing crisis that threatens care delivery. More than 540,000 healthcare workers exited the field between February 2020 and September 2021, and hospital employment declined by nearly 94,000 during the same period. Projections indicate that over 6.5 million healthcare professionals could leave the workforce by 2026, creating a net shortfall…

Read More
Omnicell Tackles Medication Inefficiency with RFID, AI, and a Vision for the Autonomous Pharmacy

As healthcare systems grapple with persistent staffing shortages and rising patient volumes, the need for streamlined, tech-enabled workflows has become urgent. A 2024 time-motion study across four hospitals found that clinical pharmacists spend over 80% of their time on clinical activities, with nearly 12% dedicated to face-to-face patient interaction. That leaves less than 20%…

Read More
Healthcare finance
Articles Healthcare
HFMA’s Historic New Leaders: The Trailblazing Women Who Are Leading Healthcare Finance
December 18, 2024

For the first time in history, Texas is home to three female presidents leading Healthcare Financial Management Association (HFMA) chapters, alongside the organization’s first female CEO, Ann Jordan. This unprecedented moment is more than symbolic; it highlights a shift toward inclusivity, collaboration, and innovation in healthcare financial management. With Texas chapters spanning diverse regions…

Read More
Understanding Virtual Care for the Acute Setting: Driving Access, Efficiency, and Better Patient Outcomes

As healthcare systems face increasing challenges—ranging from provider shortages to rising costs—the adoption of virtual care is accelerating. Acute care settings, in particular, have benefited from virtual care innovations, which have reshaped how hospitals deliver critical services. A recent study highlights that telemedicine improves chronic condition management, decreases hospital admissions, and boosts patient outcomes,…

Read More
Improving Healthcare Access Through Nontraditional Benefits and Discount Plans

Healthcare costs are rising steadily, while insurance benefits struggle to offer sufficient coverage, driving demand for practical solutions like nontraditional benefits and discount plans. As premiums rise and coverage limits remain stagnant, many individuals and employers seek alternative ways to manage costs and improve healthcare access. With chronic conditions on the rise, the stakes…

Read More
Fighting for Fair Healthcare Access Means Overcoming Certain Challenges

With healthcare costs continuing to climb, and the access to quality care remaining uneven, discussions on healthcare reform are quite an essential topic. Millions of Americans face high out-of-pocket costs and limited access to critical health services. According to a 2022 Gallup poll, nearly 40 percent of Americans have delayed medical care due to…

Read More
personalized solutions
Health
Personalized Solutions Through Data Are the Future of Aligning Healthcare Staff Needs with Patient Outcomes
October 31, 2024

The healthcare industry faces unprecedented challenges, with workforce shortages pushing hospital labor costs to over 60% of total expenses. This strain is compounded by rising burnout rates among healthcare providers, particularly nurses. A recent AMN Healthcare survey revealed that nurses are prioritizing well-being and flexibility in 2024, underscoring the urgent need for personalized solutions…

Read More
Resilience and Overcoming Challenges is a Goal to Aim For

Conversations around mental resilience and maintaining a positive mindset are increasingly relevant today. With rising levels of stress and burnout in both personal and professional spaces, many people are searching for ways to reframe challenges as opportunities. One study showed that 75 percent of employees reported feeling overwhelmed or burned out at work, underscoring…

Read More
Navigating Clinician Burnout and Nursing Shortages with Dr. Megan Carter

Clinician burnout and nursing shortages have reached critical levels, threatening the stability of healthcare systems nationwide. With projections indicating that Texas will be second in the nation for registered nurse (RN) shortages by 2030, the pressure on healthcare providers is intensifying. According to the National Council of State Boards of Nursing, around 100,000 registered…

Read More
Demystifying Self-Funded Benefits Can Forge a New Path for Employers

Healthcare costs are skyrocketing in the U.S., placing significant pressure on both businesses and individuals. With health insurance premiums on the rise, businesses are searching for innovative solutions to manage these escalating expenses. As traditional fully-insured models become less sustainable, more employers are turning to self-funded benefits as a way to take control of…

Read More

Latest Morning Shot

Articles Healthcare
Here’s How It’s Still Possible to Afford Skyrocketing Healthcare Costs in the U.S.
May 31, 2023

It’s impossible to ignore the massive increases in heathcare costs in the United States. In an era where the average healthcare cost for a family of four has skyrocketed to a staggering $31,000 per year, it’s no wonder that discussions around healthcare affordability are becoming increasingly critical. With healthcare inflation now surpassing 5%, it’s…

Read More
Other Highway to Health
Fighting for Fair Healthcare Access Means Overcoming Certain Challenges
November 8, 2024

With healthcare costs continuing to climb, and the access to quality care remaining uneven, discussions on healthcare reform are quite an essential topic. Millions of Americans face high out-of-pocket costs and limited access to critical health services. According to a 2022 Gallup poll, nearly 40 percent of Americans have delayed medical care due to…

Read More
Personalized Solutions Through Data Are the Future of Aligning Healthcare Staff Needs with Patient Outcomes
October 31, 2024

The healthcare industry faces unprecedented challenges, with workforce shortages pushing hospital labor costs to over 60% of total expenses. This strain is compounded by rising burnout rates among healthcare providers, particularly nurses. A recent AMN Healthcare survey revealed that nurses are prioritizing well-being and flexibility in 2024, underscoring the urgent need for personalized solutions…

Read More
Resilience and Overcoming Challenges is a Goal to Aim For
October 28, 2024

Conversations around mental resilience and maintaining a positive mindset are increasingly relevant today. With rising levels of stress and burnout in both personal and professional spaces, many people are searching for ways to reframe challenges as opportunities. One study showed that 75 percent of employees reported feeling overwhelmed or burned out at work, underscoring…

Read More
Navigating Clinician Burnout and Nursing Shortages with Dr. Megan Carter
October 15, 2024

Clinician burnout and nursing shortages have reached critical levels, threatening the stability of healthcare systems nationwide. With projections indicating that Texas will be second in the nation for registered nurse (RN) shortages by 2030, the pressure on healthcare providers is intensifying. According to the National Council of State Boards of Nursing, around 100,000 registered…

Read More
Demystifying Self-Funded Benefits Can Forge a New Path for Employers
October 2, 2024

Healthcare costs are skyrocketing in the U.S., placing significant pressure on both businesses and individuals. With health insurance premiums on the rise, businesses are searching for innovative solutions to manage these escalating expenses. As traditional fully-insured models become less sustainable, more employers are turning to self-funded benefits as a way to take control of…

Read More
Improving Outcomes and Lowering the Cost of Care
September 11, 2024

The healthcare industry evolving, with pressure to improve patient outcomes, while simultaneously lowering the cost of care has become a pertinent issue. A 2020 survey found that U.S. healthcare spending is projected to exceed $6 trillion by 2028, highlighting the need for efficient solutions that deliver high-quality care without the hefty price tag. But…

Read More
Sustainability in Healthcare: Why and How
September 5, 2024

As the health sector grapples with evolving challenges, sustainability in healthcare emerges as a critical focal point. The healthcare industry faces increasing pressure to adapt amid global conflicts, inflation, and rising environmental concerns. According to The Commonwealth Fund, healthcare contributes 8.5% of the U.S. carbon footprint. With this backdrop, healthcare organizations must explore ways…

Read More
Digital Health Technologies are Reshaping the Future of Healthcare
August 28, 2024

The healthcare landscape is seeing very constant and swift changes with the integration of digital technologies — a trend that’s been accelerated by the ongoing need to enhance patient outcomes and improve access to care. The conversation around digital health is timely, as the general health industry witnesses significant advancements in telemedicine, remote patient…

Read More
Waterlabs AI: Meaningful AI Application in Healthcare Revenue Cycle Management
August 15, 2024

The integration of artificial intelligence (AI) into healthcare revenue cycle management is becoming increasingly vital as organizations strive to optimize efficiency, reduce costs, and improve patient outcomes. As AI application in healthcare revenue gains traction, it’s crucial to distinguish between genuine AI innovations and surface-level automation. The right technology can significantly impact revenue cycle…

Read More