Discussing Consumer Expectations in Healthcare

For decades, the freight industry has leaned heavily on compliance data and opaque reputation systems, leaving carriers, brokers, and shippers with little visibility into actual service quality. Reviews often sat behind paywalls, skewed negative, or lacked validation altogether, making it difficult to separate reliable partners from unreliable ones. Today, the vast majority of trucking remains…

Companies everywhere are racing to integrate AI and automation into their operations—but what happens when technology threatens the very people who power the business? A recent Mercer study found that while executives see AI as a major driver of productivity, many admit their organizations are struggling to keep their workforce prepared for the pace of…

Artificial intelligence is reshaping industries at a staggering pace, with nonprofit leaders now facing the same challenges and opportunities as their corporate counterparts. According to a Harvard Business Review study of 100 companies deploying generative AI, four strategic archetypes are emerging—ranging from bold innovators to disciplined integrators. For nonprofits, the stakes are even higher: harnessing…

How trust, measured in uptime and delivered through engineering excellence, drives the future of electric transportation   The 3 AM Test: When Reliability Reveals Its True Value Picture this: It’s 3 AM in Houston, and an emergency towing fleet needs to dispatch vehicles immediately. The trucks are electric, the call is urgent, and there’s…