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Business Services

How Businesses Can Comply with the California Consumer Privacy Act (CCPA): Live Learning

The California Consumer Privacy Act (CCPA) is often misunderstood or misinterprieted, and any business collecting personal information from California residents may need to comply with the CCPA Join Jeffrey Glassman, a Partner at Ervin Cohen & Jessup, for an in depth...

Latest Posts

How Work From Home Shifted Workplace Etiquette

This week The Suite Spot crew discuss how work from home impacted 2020 and which elements they believe will carry over to 2021.

Building Thankfulness into the Sales Process

To talk about trust and her journey as a sales professional, Courtney Fallon, Account Executive for AirTight FaciliTech, joined the podcast.

Success Is Not a Location: Working Remote Made Easy

Karen Mangia, VP of Customer and Market Insights at Salesforce, is an internationally recognized thought leader and author of “Working from Home: Making the New Normal Work for You,” “Listen Up! How to Tune Into...
5 Tips for Developing Better Customer Listening

5 Tips for Developing Better Customer Listening

Today’s consumers have high expectations for brands, and for good reason, as many companies have mastered the art of customer service and a seamless customer experience.
How to Reinforce a Customer-Centric Culture in B2B Businesses

How to Reinforce a Customer-Centric Culture in B2B Businesses

It’s not too much of an exaggeration to say that a business can stand or fall on the strength of its customer service. But what are the best ways to reinforce your customer-centric culture? 
Notebook Open in a Classroom

5 Rules for Modern Business Learning

The new realities of business during the COVID-19 pandemic mean new ways of thinking about work and professional development. Fresh models are emerging that executives need to consider if they are to survive during these...

How Businesses Can Comply with the California Consumer Privacy Act (CCPA): Live Learning

Join Jeffrey Glassman, a Partner at Ervin Cohen & Jessup, for an in depth course providing answers to the most asked questions about the California Consumer Privacy Act (CCPA).
How to Cultivate A Custom of Customer Service with Instructor Dave Griffithsvideo

How to Cultivate A Custom of Customer Service with Instructor Dave Griffiths

Industry-leading companies have set a new standard for customer service. The modern consumer expects nothing less than constant availability, personal touches, attention to detail and a willingness to go above and beyond.
video

Are Resource Planning Needs Booming Alongside Home Services?

Evosus’s Dan McManus joins MarketScale TV to outline how the enterprise resource planning industry is keeping pace with increasing demand.
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