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Retail brands and retailers are no strangers to the hotel experience. Mid to high-end hotels around the world have been “shoppable” for years, with many if not all the items in a given room being available for purchase right...
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Through in-depth experience, skilled proficiency, and discerning acumen, CONVEX Leadership provides principal focus to companies and individuals.
CONVEX Leadership provides three main services:
Coaching Conversations: Focused on optimizing existing personal and professional strengths while evolving new or untapped capabilities, CONVEX Leadership will...
Industries Invest in AV to Create the Ultimate Customer Experience
The customer experience is a huge focus for most sectors that seek to attract consumers. As consumers long for memorable experiences, industries have had to step up to do just...
Monitoring the various moving parts of a restaurant, from inventory to how long a customer has been waiting for a curbside pickup, is as important as it is daunting. In an evermore-connected world, having easy and reliable access to...
In India, the foodtech industry on fire right now—and Swiggy has become a major player. To stay relevant, the foodtech innovator is experimenting with B2B segment services by launching a pilot program for B2B food aggregation.
Swiggy Café started three months...
One of the biggest problems a restaurant owner or manager can face is stepping out of the office during a customer rush and wondering how well the operation is running in his or her absence. A lot can go...
This is a MarketScale Podcast Panel, where we bring on key thought leaders from some of the fastest growing markets to participate in a Socratic seminar-style discussion, breaking down a timely topic for tangible insight.
How are digital & online...
Robotics Boost Culinary Efforts into the Future
Are robots the next culinary breakthrough? It may seem like something from the Jetson’s, but robotics are making their mark in the restaurant industry. While the innovative technology is driving this trend,...
The traditional home-cooked meal has forever been changed thanks to the popularity of meal kits. Nine percent of Americans, or 10.5 million households, have purchased a meal kit in the previous six months.
Meal kits provide pre-measured ingredients and step-by-step...
Hotels around the world are constantly striving to adapt to an evolving guest palette. It is important to maintain a growing customer base that is drifting away from chain-hotels and willing to spend the extra dollars for a unique,...
In many industries the customer base is changing drastically. Today’s consumers care about the overall experience more than the older generation did, which is leading some industries, particularly hospitality, to seriously rethink their business models.
In the past, a clean...
The hospitality industry isn't known for being bleeding edge in adopting new technology. In fact, restaurants and hotels often run on first-generation point of sale software, but that's beginning to change as technology becomes more palatable for everyone.
"It’s a...
