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A recent trend among travelers has been the desire to give their business to sustainable hotels. Particularly among millennials, a group which studies have shown tend to focus more on sustainable practices, including how they travel. Thus, hotels are adapting....

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Upcoming Industry Events

Upcoming Industry Events

It's all about the points...or is it? In this episode of the Hospitality Podcast, we spoke with Loren Gray, author, speaker and host of the Hospitality Digital Marketing podcast about the ins and outs of the Starwood/Marriott acquisition, their...
The restaurant industry has been officially taken over by pop-ups. But even amidst fanfare on social media and among celebrity chefs, most people still cannot tell you what a pop-up even is. The key to understanding pop-ups is one of...
McDonald's Corporation is spending $6 billion to revamp more than 6,000 stores throughout the U.S. in hopes of transforming itself into an efficiency expert's dream brand. The renovations, which will affect stores in 20 states and the District of...
Last month, the “TREE by NAKED, yoyogi park” restaurant opened its doors in the famed Tokyo ward of Shibuya. Perhaps more unique than its name is the progressive, one-of-a-kind experience that it offers: virtual reality dining. Naked Inc. designed and...
When a guest steps on a resort site or cruise ship these days, he or she is likely to notice that fellow travelers are sporting a new wrist accessory—a wearable smart bracelet that enables lodgers to unlock their doors...
Everybody knows that Southwest Airlines as a company knows how to have fun. On today's podcast, we spoke to the woman largely responsible for many of the unique things about the company's brand and image. "Culture is everybody's job,"...
Airbnb is further expanding business beyond accommodations. The hospitality company just launched new trip-planning features. Users can now add co-travelers to trips and coordinate with collaboration features for group travel. A sneak peek of the features was given at...
There’s no question about the critical role of play in the lives of children. Playtime aids in the crucial development of a child’s body, mind, and emotions. It is their job to play, and modern thinking is beginning to...
Trends in hospitality can change as quickly as the introduction of a new piece of technology. As cities rise and fall, so do potential customers and sales dollars. That is why the longevity of certain hotels is something to...
Predictions for travel previously focused largely on self-driving cars or robotic maids. In reality, artificial intelligence (AI) has first been implemented to improve customer service.  Everything from chatbots for hospitality websites to voice-activated services are reshaping the travel experience. AI...
Food poisoning is far more than an unpleasant inconvenience for many, which is why restaurants that sicken their customers rightfully face serious scrutiny. Though food safety standards are consistent across the board, the technologies and methods restaurants use to...