Hospitality

Hotel Revenue in California Rides a Rollercoaster Due to Decreased Travel, Strikes, Other Factors

There’s a myriad of economic activities that contribute to the prosperity, hotels, and tourism in California, which subsequently support the Golden State. Although the state is successful in other industries, its hospitality sector offers a snapshot of how diverse influences, from currency valuation to labor shortages, play out in a microcosm. The pandemic lockdowns […]

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Latest

Articles
Hotel Revenue in California Rides a Rollercoaster Due to Decreased Travel, Strikes, Other Factors

There’s a myriad of economic activities that contribute to the prosperity, hotels, and tourism in California, which subsequently support the Golden State. Although the state is successful in other industries, its hospitality sector offers a snapshot of how diverse influences, from currency valuation to labor shortages, play out in a microcosm. The pandemic lockdowns […]

Read More
Articles
Drawing Inspiration from Hospitality Designs Can Make Great Home Design

The modern home is transforming, drawing inspiration from the vibrant hospitality designs of chef-driven restaurants and boutique hotels. Gone are the days of mundane interiors, replaced by the celebratory ambiance and practicality seen in today’s hospitality industry. From bold color statements in living spaces to the luxury of plush hotel-like bedding, homeowners are keen […]

Read More
Articles
The Copacabana Nightclub is Back: What Can Hospitality Brands Learn from the Copa’s Media Strategy?

Who can forget that one-take shot of Ray Liotta escorting Lorraine Bracco into the Copacabana nightclub in the 1990 film Goodfellas? The legendary Copacabana, often hailed as America’s most iconic nightclub, is set for a post-pandemic resurgence with an ambitious nationwide tour. This revival will spotlight pop-up events during North America’s premier occasions, such […]

Read More
Articles
Cancellations and No-Shows Are Putting Strain on Restaurant Owners. They Should Invest in Data Solutions and Improved Customer Experience.

Cancellations and no-shows are revenue killers for restaurants. An empty table reserved for diners who don’t show up means a double loss—the original booking and potentially other customers who could have occupied that table. The hospitality industry is grappling with this growing trend of last-minute cancellations and no-shows, causing nearly a fifth of restaurant, […]

Read More
Articles
Equitably Paying Hospitality Workers Through a Merit-Based System Can Increase Hotel Profits

The secret to success in the highly competitive world that hospitality workers command, goes beyond luxurious amenities and stellar service—it often lies within the satisfaction of the workforce. As waves of hotel strikes continue to spread, hotel management must implement strategic benefits for their employees, such as pay increases and creating opportunities to showcase […]

Read More
Hospitality
Multifunctional Cajera Series ATMs Unveiled by Hyosung Innovue: A Game-Changer in Finance

Hyosung Innovue has announced its new ATMs in the Cajera™ series, aiming to simplify the financial journey for customers. The innovative Cajera 4 and Cajara 2 ATMs offer various services such as DigitalMint, MoneyGram, Fiserv, and BillPay, with users being able to choose which services to enable on their devices, increasing transactions per customer. […]

Read More

Latest

noise-canceling feature
IC-F7000 SERIES Noise-Cancelling Feature
September 27, 2023

In this brief product demonstration video, ICom’s IC-F7000 Series receives a mic test of its noise-canceling feature. Through the two demonstrations it is clear the IC-F7000 removes loud ambient noise for clear two-way communication.

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Small Business Debt Can be Managed Without Harming a Business’s Reputation
September 27, 2023

Navigating the network of small business debt can feel like a treacherous journey for many entrepreneurs. Often, the small scale and tight-knit nature of these ventures mean that even one or two delinquent clients can cause significant disruption to revenue streams. Nowadays, many reputations can be built or broken by customer reviews, and the […]

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AI Technology is Revolutionizing Retail By Increasing Inventory Visibility
September 27, 2023

AI technology is reinventing traditional retail landscapes all over the world, and the need for innovation in inventory management is pivotal. Retailers are at a crossroads, facing the imperative need to synchronize online and offline inventories and enhance the customer shopping experience. However, a key player, Spacee, is driving this transformation by leveraging […]

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Latest Articles

hospitality designs
Articles
Drawing Inspiration from Hospitality Designs Can Make Great Home Design
September 5, 2023

The modern home is transforming, drawing inspiration from the vibrant hospitality designs of chef-driven restaurants and boutique hotels. Gone are the days of mundane interiors, replaced by the celebratory ambiance and practicality seen in today’s hospitality industry. From bold color statements in living spaces to the luxury of plush hotel-like bedding, homeowners are keen […]

Read More
The Copacabana Nightclub is Back: What Can Hospitality Brands Learn from the Copa’s Media Strategy?

Who can forget that one-take shot of Ray Liotta escorting Lorraine Bracco into the Copacabana nightclub in the 1990 film Goodfellas? The legendary Copacabana, often hailed as America’s most iconic nightclub, is set for a post-pandemic resurgence with an ambitious nationwide tour. This revival will spotlight pop-up events during North America’s premier occasions, such […]

Read More
Cancellations and No-Shows Are Putting Strain on Restaurant Owners. They Should Invest in Data Solutions and Improved Customer Experience.

Cancellations and no-shows are revenue killers for restaurants. An empty table reserved for diners who don’t show up means a double loss—the original booking and potentially other customers who could have occupied that table. The hospitality industry is grappling with this growing trend of last-minute cancellations and no-shows, causing nearly a fifth of restaurant, […]

Read More
Equitably Paying Hospitality Workers Through a Merit-Based System Can Increase Hotel Profits

The secret to success in the highly competitive world that hospitality workers command, goes beyond luxurious amenities and stellar service—it often lies within the satisfaction of the workforce. As waves of hotel strikes continue to spread, hotel management must implement strategic benefits for their employees, such as pay increases and creating opportunities to showcase […]

Read More
Articles
Equitably Paying Hospitality Workers Through a Merit-Based System Can Increase Hotel Profits
July 22, 2023

The secret to success in the highly competitive world that hospitality workers command, goes beyond luxurious amenities and stellar service—it often lies within the satisfaction of the workforce. As waves of hotel strikes continue to spread, hotel management must implement strategic benefits for their employees, such as pay increases and creating opportunities to showcase […]

Read More
Airbnb Isn’t Collapsing, But Revenue is Slightly Down. Is It Still Wise to Invest in the Short-Term Rental Market?

The last couple of weeks have been littered with headlines sounding the alarms on the short-term rental market. As one key viral tweet framed it, new data shows Airbnb is collapsing; revenue is tanking for Airbnb properties across key metros in the U.S. from Phoenix and New Orleans to Austin and Denver. According to […]

Read More
How Software Solutions Are Easing Hospitality Staffing Burdens

Hospitality staffing continues to be a pressing issue for hotels and the larger experience economy. Hotels continue to face major staffing issues, even three years out from the start of the pandemic. Recent reports from June 2023 out of the American Hotel & Lodging Association found that as many as 82% of surveyed hotels […]

Read More
Building Relationships, Exceeding Expectations: Meet the Powerhouse Duo of B2B Hospitality

Introducing Leslie Tillem and Curtis Parris: The Powerhouse Duo Shaking Up the B2B Hospitality World Leslie Tillem and Curtis Parris bring a wealth of experience and expertise to the table, making them the perfect duo to discuss the top trends in B2B hospitality. In a recent interview, Leslie and Curtis delved into their experiences […]

Read More
Building Relationships, Exceeding Expectations: Meet the Powerhouse Duo of B2B Hospitality
Articles
Building Relationships, Exceeding Expectations: Meet the Powerhouse Duo of B2B Hospitality
June 27, 2023

Introducing Leslie Tillem and Curtis Parris: The Powerhouse Duo Shaking Up the B2B Hospitality World Leslie Tillem and Curtis Parris bring a wealth of experience and expertise to the table, making them the perfect duo to discuss the top trends in B2B hospitality. In a recent interview, Leslie and Curtis delved into their experiences […]

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Virdee Wins Big at the 2023 AAHOA Tech Pitch Competition

AAHOA, the nation’s largest hotel owner’s association, wrapped its most successful annual convention yet. AAHOACON 23, which unfolded in Los Angeles from April 11-14 of this year, had a ton of innovation showcased, and the excitement ramped up at their annual AAHOA Tech Pitch Competition. A panel of five judges well-versed in technology and […]

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Hotel Panic Buttons for Employee Safety? Harassment is a Concern for Hotel Employees.

Employee harassment is all too familiar to workers in the hotel industry; an oft referenced 2016 survey from labor union UNITE HERE revealed nearly 60 percent of hotel housekeepers report they have experienced sexual harassment. Hotels are taking things into their own hands as well, tackling concerns over employee safety with strategies including employee […]

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Travelers Seek EV Charging at Hotels and Resorts. Is It Time for Hoteliers to Invest in Infrastructure?

How are hotels and resorts responding to the adoption of EVs, which hit roughly 10% of the global market in 2022? There is a lot of opportunity for the hospitality industry to increase EV charging at hotels and resorts, and give travelers another reason to seek their establishment out over the competition. Business and […]

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Latest Podcasts

Hospitality
The Most Important Challenges Faced by the Hotel Industry
August 11, 2022

One of the most affected industries drastically changed by the COVID-19 pandemic is the hospitality industry. While the lifting of restrictions has helped the industry bounce back in some ways, there are still some issues to overcome. But technology just might be the answer to ensuring a quicker solution.   In the first episode of Be […]

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Perfect Clean: Clean Matters

From the first in-person APIC Annual Conference in three years, Karl Baker, Senior VP of Sales and Marketing at Perfect Clean, recognized how vital in-person interactions are to collaboration and networking. “Networking in person, which hasn’t been possible in the virtual forums,” explained Baker. In the event’s 50th year, Lurlie Moro, SE Regional Manager of […]

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The Creative Process: How to help others create amazing experiences, with Erik McKinney

The creative process is often steeped in mystery to those who aren’t involved. Some may think that ideas are on a simple to produce on a moment’s notice. But there’s much more to it, and without certain processes and collaboration, an idea may never get off the ground. “A creative brief is the foundation […]

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Experiential Experts: The Taste of Success at Crépes Á Latte

Navigating any business through the twists and turns of the pandemic is not easy, especially for businesses traditionally dependent on in-person conferences and exhibitions. Some might say the task is next to impossible. However, those naysayers haven’t met Hailey Rosenstein, Founder and Chief Marketing Officer of Crépes Á Latte. As Experiential Experts quickly found […]

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Hospitality
Experiential Experts: The Taste of Success at Crépes Á Latte
January 18, 2022

Navigating any business through the twists and turns of the pandemic is not easy, especially for businesses traditionally dependent on in-person conferences and exhibitions. Some might say the task is next to impossible. However, those naysayers haven’t met Hailey Rosenstein, Founder and Chief Marketing Officer of Crépes Á Latte. As Experiential Experts quickly found […]

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Before, During, and After: How the Hospitality Industry has Reacted to the Pandemic

The hospitality industry revolves around interpersonal interactions—or so it seemed. Marti Winer, Vice President of MGM Resort Events Production, spoke with Experiential Experts hosts Lorre Crisswell and Holly Zalenski about how the industry has changed since the pandemic. One significant business change is slower decision-making, partly due to the need for flexibility. For example, […]

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ThenWhat 3×5: The Future of Modern Aging and the Changing Consumer Behavior

David Stewart, Founder & Face of AGEIST, believes that it is possible to live one’s best life is possible at any age. He joined Grant Barth in a conversation on modern aging and how that’s changing consumer behavior. While sixty may not be the new thirty, but it doesn’t have to mean ‘ready to […]

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Restarting Cruises Has Been a Game of ‘Operational Whack-a-Mole’

(Bloomberg) — David Hakimian, 58, an oncologist from the Chicago area, was looking forward to a week of lazy days on Caribbean beaches when he boarded Windstar’s 312-passenger, recently stretched-out Star Breeze—only to find he’d instead be spending a week almost entirely at sea. In Iceland, passengers on the Viking Sky consoled themselves with meals […]

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Hospitality
Restarting Cruises Has Been a Game of ‘Operational Whack-a-Mole’
August 10, 2021

(Bloomberg) — David Hakimian, 58, an oncologist from the Chicago area, was looking forward to a week of lazy days on Caribbean beaches when he boarded Windstar’s 312-passenger, recently stretched-out Star Breeze—only to find he’d instead be spending a week almost entirely at sea. In Iceland, passengers on the Viking Sky consoled themselves with meals […]

Read More
What Makes a Modern Merchant?

What traits do today’s modern merchants need to succeed in an environment where technology and behavior shift more rapidly than ever? Julie Pike, Chief Merchant at Bonobos, and Angelo Ng, Chief Merchant Officer and SVP of Wolverine Worldwide, joined host Grant Barth to provide their insights and expert knowledge on the situation. No matter the […]

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How a Travel Tech Startup is Solving the Luggage Storage Problem Through Crowdsourcing

Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences.   Traveling is one of the most rewarding endeavors, but it is also one of the most challenging. One hurdle is storing things […]

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As Hotel Bookings Ramps Up, How are Properties Attracting Talent?

Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences.   On this episode of Say Yes To Travel, I talk to Adam Bussell, the General Manager of The LINE In Austin. I […]

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Latest Videos

Cajera Series
Hospitality
Multifunctional Cajera Series ATMs Unveiled by Hyosung Innovue: A Game-Changer in Finance
July 21, 2023

Hyosung Innovue has announced its new ATMs in the Cajera™ series, aiming to simplify the financial journey for customers. The innovative Cajera 4 and Cajara 2 ATMs offer various services such as DigitalMint, MoneyGram, Fiserv, and BillPay, with users being able to choose which services to enable on their devices, increasing transactions per customer. […]

Read More
Maestro PMS Integrates with RobosizeME to Assign Mundane Tasks to Microbots and Allocate Essential Responsibilities to Hotel Staff

To offset today’s ongoing labor challenges, independent hoteliers running on the Maestro property-management system can now leverage Robotic Process Automation and virtual robots to make hotel jobs more rewarding for employees and experiences more personalized for guests   MARKHAM, ONTARIO, JULY 26, 2022 — Maestro PMS has teamed with RobosizeME to enable independent hotel operators to automate tedious, labor-intensive […]

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Perfect Clean: Clean Matters

From the first in-person APIC Annual Conference in three years, Karl Baker, Senior VP of Sales and Marketing at Perfect Clean, recognized how vital in-person interactions are to collaboration and networking. “Networking in person, which hasn’t been possible in the virtual forums,” explained Baker. In the event’s 50th year, Lurlie Moro, SE Regional Manager of […]

Read More
GrubHub has Targeted Their Entry into the Hospitality World

Being able to order food at the press of a button is beyond just mere convenience, it is simplicity and delivery at its finest. If host Katie Steinberg has anything to say about it, food delivery apps like Grubhub are almost a little too easy to use. Nicolas Holland, the Partnership Director with GrubHub sat […]

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Game Changers- Episodes, Season 1
GrubHub has Targeted Their Entry into the Hospitality World
June 15, 2022

Being able to order food at the press of a button is beyond just mere convenience, it is simplicity and delivery at its finest. If host Katie Steinberg has anything to say about it, food delivery apps like Grubhub are almost a little too easy to use. Nicolas Holland, the Partnership Director with GrubHub sat […]

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How Big Hotel Brands Are Missing the Mark with the Boutique Hotel Experience

Adam Morrisey talks with Jaime Bravo, General Manager of Hotel Bardo in Tulum, a boutique hotel group consisting of three hospitality concepts in Mexico. The hotel’s stay was called ‘transformational’ in Forbes. Bravo claims, “there’s nothing like Tulum. Its soul cannot be replicated.” Bravo explains that consumer preferences have changed with covid. Covid and 2020 […]

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Where Stadiums and Resorts Rank with Fiber and 5G Deployments

When most people think of the Corning name, they think of dishware and cookware. But the reality is they are so, so much more. The company even lays claim to having glass on the international space station. Jessica Janis, Head of Business Development for Sports, Entertainment & Hospitality at Corning spoke with Game Changers […]

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Struggling Trade Shows Impact Entire Hospitality Sector

Editor’s Note: When the original video script recorded, the Javits Center had only 17 trade shows listed on their webpage. Since then, that number has risen to 28. The Javits Center in New York hosts thousands of companies a year for shows. But 2022 outlook is bleak; as of now, there are only 28 shows […]

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Hospitality
Struggling Trade Shows Impact Entire Hospitality Sector
January 10, 2022

Editor’s Note: When the original video script recorded, the Javits Center had only 17 trade shows listed on their webpage. Since then, that number has risen to 28. The Javits Center in New York hosts thousands of companies a year for shows. But 2022 outlook is bleak; as of now, there are only 28 shows […]

Read More
Travelers Gave the Energy Supplement Business An Unexpected Boost

Travel can be exhausting, and most of the time, caffeine is a must-have to keep going. Most find this in coffee, soda, or energy drinks. But what about a clean alternative? Punch’d Energy caffeine gummies are the answer. The company’s President and Founder, John Pinelli joined Say Yes to Travel host Sarah Dandashy to share […]

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Hotel Union Labor Primed for Action in 2022

Now that the hospitality economy is deep in the weeds of the holiday season, hoteliers are hopeful hotel workers can handle a return to form for holiday travel bookings. American Airlines reports a massive rebound for holiday travel, with 109 million people set to travel 50 miles or more between Dec. 23 and Jan. 2, […]

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Streamlining the Process Behind Solving Lost and Found Issues

Steve Sinclair appeared on “Say Yes to Travel” to discuss with host Sarah Dandashy an aspect of traveling that many people might not consider: lost and found. Everyone has had to deal with losing something somewhere at some point while on a trip, and Sinclair’s company, Bounte, helps reunite people with lost… well, bounty. […]

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All Hospitality Articles
Hotel Revenue in California Rides a Rollercoaster Due to Decreased Travel, Strikes, Other Factors
September 5, 2023

There’s a myriad of economic activities that contribute to the prosperity, hotels, and tourism in California, which subsequently support the Golden State. Although the state is successful in other industries, its hospitality sector offers a snapshot of how diverse influences, from currency valuation to labor shortages, play out in a microcosm. The pandemic lockdowns […]

Read More
Drawing Inspiration from Hospitality Designs Can Make Great Home Design
September 5, 2023

The modern home is transforming, drawing inspiration from the vibrant hospitality designs of chef-driven restaurants and boutique hotels. Gone are the days of mundane interiors, replaced by the celebratory ambiance and practicality seen in today’s hospitality industry. From bold color statements in living spaces to the luxury of plush hotel-like bedding, homeowners are keen […]

Read More
The Copacabana Nightclub is Back: What Can Hospitality Brands Learn from the Copa’s Media Strategy?
August 18, 2023

Who can forget that one-take shot of Ray Liotta escorting Lorraine Bracco into the Copacabana nightclub in the 1990 film Goodfellas? The legendary Copacabana, often hailed as America’s most iconic nightclub, is set for a post-pandemic resurgence with an ambitious nationwide tour. This revival will spotlight pop-up events during North America’s premier occasions, such […]

Read More
Cancellations and No-Shows Are Putting Strain on Restaurant Owners. They Should Invest in Data Solutions and Improved Customer Experience.
July 31, 2023

Cancellations and no-shows are revenue killers for restaurants. An empty table reserved for diners who don’t show up means a double loss—the original booking and potentially other customers who could have occupied that table. The hospitality industry is grappling with this growing trend of last-minute cancellations and no-shows, causing nearly a fifth of restaurant, […]

Read More
Equitably Paying Hospitality Workers Through a Merit-Based System Can Increase Hotel Profits
July 22, 2023

The secret to success in the highly competitive world that hospitality workers command, goes beyond luxurious amenities and stellar service—it often lies within the satisfaction of the workforce. As waves of hotel strikes continue to spread, hotel management must implement strategic benefits for their employees, such as pay increases and creating opportunities to showcase […]

Read More
Multifunctional Cajera Series ATMs Unveiled by Hyosung Innovue: A Game-Changer in Finance
July 21, 2023

Hyosung Innovue has announced its new ATMs in the Cajera™ series, aiming to simplify the financial journey for customers. The innovative Cajera 4 and Cajara 2 ATMs offer various services such as DigitalMint, MoneyGram, Fiserv, and BillPay, with users being able to choose which services to enable on their devices, increasing transactions per customer. […]

Read More
Airbnb Isn’t Collapsing, But Revenue is Slightly Down. Is It Still Wise to Invest in the Short-Term Rental Market?
July 13, 2023

The last couple of weeks have been littered with headlines sounding the alarms on the short-term rental market. As one key viral tweet framed it, new data shows Airbnb is collapsing; revenue is tanking for Airbnb properties across key metros in the U.S. from Phoenix and New Orleans to Austin and Denver. According to […]

Read More
How Software Solutions Are Easing Hospitality Staffing Burdens
July 7, 2023

Hospitality staffing continues to be a pressing issue for hotels and the larger experience economy. Hotels continue to face major staffing issues, even three years out from the start of the pandemic. Recent reports from June 2023 out of the American Hotel & Lodging Association found that as many as 82% of surveyed hotels […]

Read More
Building Relationships, Exceeding Expectations: Meet the Powerhouse Duo of B2B Hospitality
June 27, 2023

Introducing Leslie Tillem and Curtis Parris: The Powerhouse Duo Shaking Up the B2B Hospitality World Leslie Tillem and Curtis Parris bring a wealth of experience and expertise to the table, making them the perfect duo to discuss the top trends in B2B hospitality. In a recent interview, Leslie and Curtis delved into their experiences […]

Read More