Hospitality
AAHOA, the nation’s largest hotel owner’s association, wrapped its most successful annual convention yet. AAHOACON 23, which unfolded in Los Angeles from April 11-14 of this year, had a ton of innovation showcased, and the excitement ramped up at their annual AAHOA Tech Pitch Competition. A panel of five judges well-versed in technology and […]
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Articles
Virdee Wins Big at the 2023 AAHOA Tech Pitch Competition
AAHOA, the nation’s largest hotel owner’s association, wrapped its most successful annual convention yet. AAHOACON 23, which unfolded in Los Angeles from April 11-14 of this year, had a ton of innovation showcased, and the excitement ramped up at their annual AAHOA Tech Pitch Competition. A panel of five judges well-versed in technology and […]
Articles
Hotel Panic Buttons for Employee Safety? Harassment is a Concern for Hotel Employees.
Employee harassment is all too familiar to workers in the hotel industry; an oft referenced 2016 survey from labor union UNITE HERE revealed nearly 60 percent of hotel housekeepers report they have experienced sexual harassment. Hotels are taking things into their own hands as well, tackling concerns over employee safety with strategies including employee […]
Articles
Travelers Seek EV Charging at Hotels and Resorts. Is It Time for Hoteliers to Invest in Infrastructure?
How are hotels and resorts responding to the adoption of EVs, which hit roughly 10% of the global market in 2022? There is a lot of opportunity for the hospitality industry to increase EV charging at hotels and resorts, and give travelers another reason to seek their establishment out over the competition. Business and […]
Articles
Hotel Digitization and Mullet Travel Key to Hospitality Success in 2023
The hospitality industry faced many challenges right after COVID, such as loss of income and labor shortages. However, the industry has demonstrated new ways to adapt to issues such as labor shortages by adding digitization to the customer experience and blending business and leisure into one, which has been coined “mullet travel.” How important […]
Articles
Technology is Playing a Major Role in the Hospitality Industries
SAN MATEO, CA – Technology is playing a major role in the hospitality industry’s recovery from the COVID-19 pandemic. In the first podcast episode of Be Our Guest, host Gabrielle Bejarano spoke with two people who know the industry best — Jeff Aguiar, the Vice President of Partnerships and Business Development at Aavgo and Kelley […]
Articles
With Rising Popularity, Should Airlines Offer Adults-Only Flights for Travelers?
Calls for adults-only flights are ramping up. A recent survey conducted by Photo Aid revealed that more plane travelers would prefer the option of a flight only for adults. The case for adults-only flights has been ongoing for over a decade now, per ABC News, but continued online discussion is reigniting significant interest in the […]
Latest
The Importance of Legal Counsel to Major League Organizations
Live sporting events continue to be at the forefront of entertainment in America year after year. Between enthused fans, good food and drinks, and anticipation for record-breaking moments, the ambiance of a stadium on a game day is unmatched. However, behind the scenes of our beloved stadiums and sports traditions lies term sheets and contracts […]
The Divergence Between Stocks and Bonds & Emerging Market Trends
As the world of investing continues to evolve, it’s crucial for industry leaders to keep pace with the shifting landscape. One particular topic gaining traction is the divergence between stocks and bonds – an economic paradox affecting portfolios worldwide. Recent data shows that traditional investment strategies, like the 60-40 portfolio (60% in stocks and 40% […]
The Main Course: The Power of Restaurant Narrative in Staffing
Not every restaurant makes an effort to fully integrate its customer into the experience of eating and enjoying their food. But for those looking for a unique dining experience, plenty of such establishments present unique restaurant narratives. What sort of restaurants emphasize storytelling in their dining, and how do they handle staffing? On this […]
Latest Articles

Articles
Hotel Panic Buttons for Employee Safety? Harassment is a Concern for Hotel Employees.
Employee harassment is all too familiar to workers in the hotel industry; an oft referenced 2016 survey from labor union UNITE HERE revealed nearly 60 percent of hotel housekeepers report they have experienced sexual harassment. Hotels are taking things into their own hands as well, tackling concerns over employee safety with strategies including employee […]
Travelers Seek EV Charging at Hotels and Resorts. Is It Time for Hoteliers to Invest in Infrastructure?
How are hotels and resorts responding to the adoption of EVs, which hit roughly 10% of the global market in 2022? There is a lot of opportunity for the hospitality industry to increase EV charging at hotels and resorts, and give travelers another reason to seek their establishment out over the competition. Business and […]
Hotel Digitization and Mullet Travel Key to Hospitality Success in 2023
The hospitality industry faced many challenges right after COVID, such as loss of income and labor shortages. However, the industry has demonstrated new ways to adapt to issues such as labor shortages by adding digitization to the customer experience and blending business and leisure into one, which has been coined “mullet travel.” How important […]
Technology is Playing a Major Role in the Hospitality Industries
SAN MATEO, CA – Technology is playing a major role in the hospitality industry’s recovery from the COVID-19 pandemic. In the first podcast episode of Be Our Guest, host Gabrielle Bejarano spoke with two people who know the industry best — Jeff Aguiar, the Vice President of Partnerships and Business Development at Aavgo and Kelley […]

Articles
Technology is Playing a Major Role in the Hospitality Industries
SAN MATEO, CA – Technology is playing a major role in the hospitality industry’s recovery from the COVID-19 pandemic. In the first podcast episode of Be Our Guest, host Gabrielle Bejarano spoke with two people who know the industry best — Jeff Aguiar, the Vice President of Partnerships and Business Development at Aavgo and Kelley […]
With Rising Popularity, Should Airlines Offer Adults-Only Flights for Travelers?
Calls for adults-only flights are ramping up. A recent survey conducted by Photo Aid revealed that more plane travelers would prefer the option of a flight only for adults. The case for adults-only flights has been ongoing for over a decade now, per ABC News, but continued online discussion is reigniting significant interest in the […]
For the Best Sleep, Will AI Mattresses Become More Common in Hotels?
Will hotel guests find sweet dreams on AI mattresses in hotels? Hotels and other spa-type properties are adding AI mattresses that lull patrons to sleep with artificial intelligence. The mattresses have climate zones that constantly adjust to ensure a person’s body goes through all the proper sleep stages. The result: super-rested and rejuvenated hotel guests, […]
How Are ChatGPT and AI Revolutionizing Hospitality?
The leisure and hospitality industries were arguably the most adversely impacted industries during the pandemic, suffering a 24 percent revenue reduction. But these industries are on the economic rebound, with transient demand outpacing 2019 levels in more than 90 percent of the past 21 months, according to Hotel News. The tourism and hospitality industries have […]

Articles
How Are ChatGPT and AI Revolutionizing Hospitality?
The leisure and hospitality industries were arguably the most adversely impacted industries during the pandemic, suffering a 24 percent revenue reduction. But these industries are on the economic rebound, with transient demand outpacing 2019 levels in more than 90 percent of the past 21 months, according to Hotel News. The tourism and hospitality industries have […]
Bargain Travelers Beware: Hotel Rates to Remain High This Summer
Travelers hoping for a hotel rate reprieve this summer after last year’s higher room rates may need to perform some extra legwork to find a bargain. Marriott reports they will feature higher hotel rates this year per room, although travelers shouldn’t expect the percentage hikes to be anywhere near as high as they […]
Supplement or Replacement? How Robotic Technology Should Help Solve the Hospitality Labor Shortage
The COVID-19 pandemic hit the hospitality industry hard, especially in the early stages of the crisis. While leisure and business travel is back, and America’s hotels are filling up again, another problem is making it challenging to keep the industry up and running—a hospitality labor shortage. The American Hotel & Lodging Association’s (AHLA) CEO […]
Why Hotels Should Learn to Love Robot Technology
The guest experience is getting upgraded at many hotels today thanks to innovative robot technology. Aloft Hotels first introduced the world’s first robotic concierge in the early 2000s, and in 2014, they brought Botlr, a robot butler service, to the team. These AI enhancements increased the guest experience through shorter wait times for room […]
Latest Podcasts

Hospitality
Activating Patients Through Targeted Messaging and Segmentation: A One Pediatrics Case Study
One Pediatrics serves patients in Louisville, Kentucky, and surrounding counties. With multiple practices serving the children and parents of Kentucky, new Relatient programs have helped them maximize patient outreach, communications, and scheduling. One Pediatrics uses Relatient services to reach patients throughout the year. Kellie Doligale, the Care Coordinator, will source the appropriate recipients for custom […]
Perfect Clean: Clean Matters
From the first in-person APIC Annual Conference in three years, Karl Baker, Senior VP of Sales and Marketing at Perfect Clean, recognized how vital in-person interactions are to collaboration and networking. “Networking in person, which hasn’t been possible in the virtual forums,” explained Baker. In the event’s 50th year, Lurlie Moro, SE Regional Manager of […]
The Creative Process: How to help others create amazing experiences, with Erik McKinney
The creative process is often steeped in mystery to those who aren’t involved. Some may think that ideas are on a simple to produce on a moment’s notice. But there’s much more to it, and without certain processes and collaboration, an idea may never get off the ground. “A creative brief is the foundation […]
Experiential Experts: The Taste of Success at Crépes Á Latte
Navigating any business through the twists and turns of the pandemic is not easy, especially for businesses traditionally dependent on in-person conferences and exhibitions. Some might say the task is next to impossible. However, those naysayers haven’t met Hailey Rosenstein, Founder and Chief Marketing Officer of Crépes Á Latte. As Experiential Experts quickly found […]

Hospitality
Experiential Experts: The Taste of Success at Crépes Á Latte
Navigating any business through the twists and turns of the pandemic is not easy, especially for businesses traditionally dependent on in-person conferences and exhibitions. Some might say the task is next to impossible. However, those naysayers haven’t met Hailey Rosenstein, Founder and Chief Marketing Officer of Crépes Á Latte. As Experiential Experts quickly found […]
Before, During, and After: How the Hospitality Industry has Reacted to the Pandemic
The hospitality industry revolves around interpersonal interactions—or so it seemed. Marti Winer, Vice President of MGM Resort Events Production, spoke with Experiential Experts hosts Lorre Crisswell and Holly Zalenski about how the industry has changed since the pandemic. One significant business change is slower decision-making, partly due to the need for flexibility. For example, […]
ThenWhat 3×5: The Future of Modern Aging and the Changing Consumer Behavior
David Stewart, Founder & Face of AGEIST, believes that it is possible to live one’s best life is possible at any age. He joined Grant Barth in a conversation on modern aging and how that’s changing consumer behavior. While sixty may not be the new thirty, but it doesn’t have to mean ‘ready to […]
Restarting Cruises Has Been a Game of ‘Operational Whack-a-Mole’
(Bloomberg) — David Hakimian, 58, an oncologist from the Chicago area, was looking forward to a week of lazy days on Caribbean beaches when he boarded Windstar’s 312-passenger, recently stretched-out Star Breeze—only to find he’d instead be spending a week almost entirely at sea. In Iceland, passengers on the Viking Sky consoled themselves with meals […]

Hospitality
Restarting Cruises Has Been a Game of ‘Operational Whack-a-Mole’
(Bloomberg) — David Hakimian, 58, an oncologist from the Chicago area, was looking forward to a week of lazy days on Caribbean beaches when he boarded Windstar’s 312-passenger, recently stretched-out Star Breeze—only to find he’d instead be spending a week almost entirely at sea. In Iceland, passengers on the Viking Sky consoled themselves with meals […]
What Makes a Modern Merchant?
What traits do today’s modern merchants need to succeed in an environment where technology and behavior shift more rapidly than ever? Julie Pike, Chief Merchant at Bonobos, and Angelo Ng, Chief Merchant Officer and SVP of Wolverine Worldwide, joined host Grant Barth to provide their insights and expert knowledge on the situation. No matter the […]
How a Travel Tech Startup is Solving the Luggage Storage Problem Through Crowdsourcing
Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences. Traveling is one of the most rewarding endeavors, but it is also one of the most challenging. One hurdle is storing things […]
As Hotel Bookings Ramps Up, How are Properties Attracting Talent?
Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences. On this episode of Say Yes To Travel, I talk to Adam Bussell, the General Manager of The LINE In Austin. I […]
Latest Videos

Clean Matters
Perfect Clean: Clean Matters
From the first in-person APIC Annual Conference in three years, Karl Baker, Senior VP of Sales and Marketing at Perfect Clean, recognized how vital in-person interactions are to collaboration and networking. “Networking in person, which hasn’t been possible in the virtual forums,” explained Baker. In the event’s 50th year, Lurlie Moro, SE Regional Manager of […]
GrubHub has Targeted Their Entry into the Hospitality World
Being able to order food at the press of a button is beyond just mere convenience, it is simplicity and delivery at its finest. If host Katie Steinberg has anything to say about it, food delivery apps like Grubhub are almost a little too easy to use. Nicolas Holland, the Partnership Director with GrubHub sat […]
How Big Hotel Brands Are Missing the Mark with the Boutique Hotel Experience
Adam Morrisey talks with Jaime Bravo, General Manager of Hotel Bardo in Tulum, a boutique hotel group consisting of three hospitality concepts in Mexico. The hotel’s stay was called ‘transformational’ in Forbes. Bravo claims, “there’s nothing like Tulum. Its soul cannot be replicated.” Bravo explains that consumer preferences have changed with covid. Covid and 2020 […]
Where Stadiums and Resorts Rank with Fiber and 5G Deployments
When most people think of the Corning name, they think of dishware and cookware. But the reality is they are so, so much more. The company even lays claim to having glass on the international space station. Jessica Janis, Head of Business Development for Sports, Entertainment & Hospitality at Corning spoke with Game Changers […]

Game Changers- Episodes, Season 1
Where Stadiums and Resorts Rank with Fiber and 5G Deployments
When most people think of the Corning name, they think of dishware and cookware. But the reality is they are so, so much more. The company even lays claim to having glass on the international space station. Jessica Janis, Head of Business Development for Sports, Entertainment & Hospitality at Corning spoke with Game Changers […]
Struggling Trade Shows Impact Entire Hospitality Sector
Editor’s Note: When the original video script recorded, the Javits Center had only 17 trade shows listed on their webpage. Since then, that number has risen to 28. The Javits Center in New York hosts thousands of companies a year for shows. But 2022 outlook is bleak; as of now, there are only 28 shows […]
Travelers Gave the Energy Supplement Business An Unexpected Boost
Travel can be exhausting, and most of the time, caffeine is a must-have to keep going. Most find this in coffee, soda, or energy drinks. But what about a clean alternative? Punch’d Energy caffeine gummies are the answer. The company’s President and Founder, John Pinelli joined Say Yes to Travel host Sarah Dandashy to share […]
Hotel Union Labor Primed for Action in 2022
Now that the hospitality economy is deep in the weeds of the holiday season, hoteliers are hopeful hotel workers can handle a return to form for holiday travel bookings. American Airlines reports a massive rebound for holiday travel, with 109 million people set to travel 50 miles or more between Dec. 23 and Jan. 2, […]

Hospitality
Hotel Union Labor Primed for Action in 2022
Now that the hospitality economy is deep in the weeds of the holiday season, hoteliers are hopeful hotel workers can handle a return to form for holiday travel bookings. American Airlines reports a massive rebound for holiday travel, with 109 million people set to travel 50 miles or more between Dec. 23 and Jan. 2, […]
Streamlining the Process Behind Solving Lost and Found Issues
Steve Sinclair appeared on “Say Yes to Travel” to discuss with host Sarah Dandashy an aspect of traveling that many people might not consider: lost and found. Everyone has had to deal with losing something somewhere at some point while on a trip, and Sinclair’s company, Bounte, helps reunite people with lost… well, bounty. […]
Travel Restrictions Have Been Lifted, Will Medical Tourism Continue to Thrive
Why is a nurse being featured on the Say Yes to Travel podcast? Well, Kelly Greytok, RN concierge nurse specializing in plastic surgery recovery, started out as a golf course coordinator straight out of college and then became a nurse. Greytok explained to Host Sarah Dandashy that she combined her love for travel with […]
Here’s How Destination Weddings Will Guide Hotel Business Models in 2022
Celebrating stories of love in beautiful locations sounds like a dream job, and it is for Karen Bussen, the exclusive designer for Weddings by Palladium. Bussen joined Say Yes to Travel host Sarah Dandashy to talk about her experience and what’s trending for destination weddings in 2022. Bussen’s roots are in the hospitality industry, and […]
Virdee Wins Big at the 2023 AAHOA Tech Pitch Competition
AAHOA, the nation’s largest hotel owner’s association, wrapped its most successful annual convention yet. AAHOACON 23, which unfolded in Los Angeles from April 11-14 of this year, had a ton of innovation showcased, and the excitement ramped up at their annual AAHOA Tech Pitch Competition. A panel of five judges well-versed in technology and […]
Hotel Panic Buttons for Employee Safety? Harassment is a Concern for Hotel Employees.
Employee harassment is all too familiar to workers in the hotel industry; an oft referenced 2016 survey from labor union UNITE HERE revealed nearly 60 percent of hotel housekeepers report they have experienced sexual harassment. Hotels are taking things into their own hands as well, tackling concerns over employee safety with strategies including employee […]
Travelers Seek EV Charging at Hotels and Resorts. Is It Time for Hoteliers to Invest in Infrastructure?
How are hotels and resorts responding to the adoption of EVs, which hit roughly 10% of the global market in 2022? There is a lot of opportunity for the hospitality industry to increase EV charging at hotels and resorts, and give travelers another reason to seek their establishment out over the competition. Business and […]
Hotel Digitization and Mullet Travel Key to Hospitality Success in 2023
The hospitality industry faced many challenges right after COVID, such as loss of income and labor shortages. However, the industry has demonstrated new ways to adapt to issues such as labor shortages by adding digitization to the customer experience and blending business and leisure into one, which has been coined “mullet travel.” How important […]
Technology is Playing a Major Role in the Hospitality Industries
SAN MATEO, CA – Technology is playing a major role in the hospitality industry’s recovery from the COVID-19 pandemic. In the first podcast episode of Be Our Guest, host Gabrielle Bejarano spoke with two people who know the industry best — Jeff Aguiar, the Vice President of Partnerships and Business Development at Aavgo and Kelley […]
With Rising Popularity, Should Airlines Offer Adults-Only Flights for Travelers?
Calls for adults-only flights are ramping up. A recent survey conducted by Photo Aid revealed that more plane travelers would prefer the option of a flight only for adults. The case for adults-only flights has been ongoing for over a decade now, per ABC News, but continued online discussion is reigniting significant interest in the […]
For the Best Sleep, Will AI Mattresses Become More Common in Hotels?
Will hotel guests find sweet dreams on AI mattresses in hotels? Hotels and other spa-type properties are adding AI mattresses that lull patrons to sleep with artificial intelligence. The mattresses have climate zones that constantly adjust to ensure a person’s body goes through all the proper sleep stages. The result: super-rested and rejuvenated hotel guests, […]
How Are ChatGPT and AI Revolutionizing Hospitality?
The leisure and hospitality industries were arguably the most adversely impacted industries during the pandemic, suffering a 24 percent revenue reduction. But these industries are on the economic rebound, with transient demand outpacing 2019 levels in more than 90 percent of the past 21 months, according to Hotel News. The tourism and hospitality industries have […]
Bargain Travelers Beware: Hotel Rates to Remain High This Summer
Travelers hoping for a hotel rate reprieve this summer after last year’s higher room rates may need to perform some extra legwork to find a bargain. Marriott reports they will feature higher hotel rates this year per room, although travelers shouldn’t expect the percentage hikes to be anywhere near as high as they […]