Articles

How Embedded Payment Processing Is Shaking Up the Travel Experience

Embedded Payment Processing

Through embedded systems, hoteliers can ensure guest data stays within their purview while providing a more comprehensive guest experience from beginning to end. By Warren Dehan The hotel payment processing experience is ready for a shakeup. Improving payment processing in hotels has been a major barrier for independent operators, and yet the closer payment processes […]

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Articles
Smart Thermostat Technology is a Must-Have for Hotels Committed to a Sustainable Future

The drive towards sustainability within the hospitality sector marks a pivotal shift in how hotels operate and interact with their environment. Smart thermostat technology emerges as a key player in this transformation, offering more than just energy savings—it embodies a holistic approach to environmental stewardship and operational efficiency. By harnessing the power of automation and […]

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Articles
Cutting Through the Digital Clutter: Fooji’s Magic with Brent Carney

In a world where digital noise is louder than ever, AJ Krow of “Krow Knows” sits down with Brent Carney, client partner at Fooji, to explore the evolving landscape of customer engagement. In this enlightening episode, they delve into the shifting paradigms of brand interaction, moving beyond the bombardment of social media ads to the […]

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Articles
The Culinary Compass: How Gastronomy Is Redefining Travel with Wayne Conte

In recent years, the global pandemic reshaped our relationship with travel and dining, propelling a surge in culinary tourism. As restrictions lifted, eager travelers began prioritizing unique dining experiences, often planning their journeys around coveted restaurant reservations. This shift reflects a broader trend where gastronomy is no longer a mere aspect of travel but […]

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Articles
Maestro PMS All-In-One Solution Provider Unveils 2024 Tech Roadmap Featuring AI Chatbots, AI Booking Engine, Embedded Payments and More

Industry leading property-management system is continuing innovations to its solutions helping to increase loyalty among guests and employees and drive revenues; New product enhancements to be revealed at the Maestro Users’ Conference in April MARKHAM, ONTARIO, February 13, 2024 — Hotel technology remains an investment priority this year, with a nod to solutions that help […]

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Articles
Dive into the Future of Sports and Hospitality: AJ Krow Unleashes a Game-Changing Podcast Experience with Krow Knows

Get ready for a groundbreaking journey into the heart of industry insights with Krow Knows, a brand-new podcast series that’s set to redefine the landscape of digital storytelling! In its sensational debut, OPW Commercial Services LLC CEO AJ Krow, an innovator and visionary in the realms of hospitality and media, teams up with Daniel […]

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Articles
North America Hotels Leveraging Maestro PMS’s Revolutionary GuestXMS Features to Improve Communication and Boost Guest Engagement

Properties are relying on the comprehensive guest engagement and operational communication hub to provide enhanced insights into guest needs, improve staff reaction times, and elevate review scores across the board. MARKHAM, Ontario, Jan. 23, 2024 — Maestro PMS, the leader in cloud hosted, All In One, private cloud and on-premise property-management systems for independent hotels […]

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Risk management and employee well-being
Merging Risk Management with Employee Well-Being is the Secret to Unlocking Workplace Potential
February 27, 2024

In today’s rapidly evolving business landscape, the convergence of risk management, business insurance, and employee benefits has emerged as a critical focal point for organizations aiming to foster a resilient and thriving workforce. This intersection of risk management and employee well-being addresses not just the physical assets of a company but extends to the […]

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Residential
Draper At Home Announces Residential Sales Director
February 27, 2024

(Spiceland, Ind.) – Draper At Home has announced the appointment of a Director of Sales — Residential. Chris Sitarov will be responsible for Draper At Home Regional Residential Sales Managers throughout the United States. Sitarov joined Draper in 2019 as the Architectural Regional Sales Manager for the Mid-Atlantic states and was most recently Director of […]

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AI
Proactively Protecting Schools with Intelligent AI
February 27, 2024

In today’s episode of School Safety Today by Raptor Technologies, Michelle Dawn Mooney sat down with Matias Klein, Founder & CEO of Kognition AI. During the conversation, they discussed leveraging artificial intelligence to enhance security in educational settings. Matias shares his journey from aspiring healthcare professional to tech entrepreneur, emphasizing the role of AI […]

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Embedded Payment Processing
How Embedded Payment Processing Is Shaking Up the Travel Experience
February 27, 2024

Through embedded systems, hoteliers can ensure guest data stays within their purview while providing a more comprehensive guest experience from beginning to end. By Warren Dehan The hotel payment processing experience is ready for a shakeup. Improving payment processing in hotels has been a major barrier for independent operators, and yet the closer payment processes […]

Read More
Other Articles
Hotels & the Hospitality Industry Need Innovative Tech Strategies to Grow in 2024
January 11, 2024

The hospitality industry is on the brink of transformation as it faces 2024 and technology is going to be a major factor in that change. Last year’s challenges, including the muted growth in the U.S. hotel market, have paved the way for innovative strategies to enhance hotel performance. Where did 2023 leave the hospitality […]

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Interdepartmental Communications & Two-Way Staff Messaging will Elevate Hotel Operations in 2024
January 9, 2024

By breaking down departmental barriers, embracing unified data management through an all-in-one PMS, and leveraging modern guest engagement tools, hotels position themselves as pioneers in guest-centric service, setting new standards of excellence in the hospitality industry. By Warren Dehan Thanks to technology, today’s hotel operators are breaking down departmental barriers and adopting a centralized database […]

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Maestro PMS Partners with Hotel Mogel Consulting to Ensure Client Success Through Process Innovation
December 14, 2023

Maestro customers looking for external evaluation of their tech stack can now leverage Hotel Mogel to formulate a technology implementation plan for success. MARKHAM, Ontario, December 14, 2023 — Maestro PMS has partnered with Hotel Mogel Consulting Ltd. to externally evaluate hotel operations and ensure that owners are getting the most out of their technologies […]

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Employing Technology Is the New Hire Hotels Need to Counter Staffing Shortages
December 8, 2023

Facing critical staffing shortages, over 80% of hotels struggle to fill positions despite offering higher wages and flexible hours, as reported by a recent American Hotel & Lodging Association survey. While slightly improved since May 2022, this situation highlights a significant challenge in the hospitality industry, with housekeeping roles being the most urgently needed. […]

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Twin Peaks Lodge Leverages Maestro PMS’ Self-Service Kiosks to Elevate the Guest Experience
November 7, 2023

Bespoke hot springs resort in Colorado reaps long-term benefits of kiosk technology, transforms staffing challenges into guest benefits MARKHAM, Ontario, November 7, 2023 — Twin Peaks Lodge and Hot Springs, located in Ouray, Colo., is using technology to simplify operations at a time when its team needs it most. The 93-room hotel has a storied […]

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Maestro Seeing Growth in the U.K. Hotel Market Due to All-In-One PMS, Unified Guest Experiences
October 26, 2023

The web browser based cloud and on-premises all-in-one property-management system for independent hotels is bringing a mature, stable, and proven property-management system with advanced, flexible technology to hotels across Europe’s northwest mainland. Markham, Ontario, October 26, 2023 — Coming off the heels of the Independent Hotel Show in London last week, Maestro PMS is […]

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Shared Experiences or Solo Experiences? No Matter the Preference, a Quality Experience Should be the Outcome
October 16, 2023

Recent research reveals consumers frequently prioritize shared experiences with loved ones over the quality of the experience, often leading to dissatisfaction. Notably, a study of reviews left on the interactive play Sleep No More found that despite its design for a solo experience, 25% of attendees who stayed with companions reported lower satisfaction, underscoring […]

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Hotel Revenue in California Rides a Rollercoaster Due to Decreased Travel, Strikes, Other Factors
September 5, 2023

There’s a myriad of economic activities that contribute to the prosperity, hotels, and tourism in California, which subsequently support the Golden State. Although the state is successful in other industries, its hospitality sector offers a snapshot of how diverse influences, from currency valuation to labor shortages, play out in a microcosm. The pandemic lockdowns […]

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Drawing Inspiration from Hospitality Designs Can Make Great Home Design
September 5, 2023

The modern home is transforming, drawing inspiration from the vibrant hospitality designs of chef-driven restaurants and boutique hotels. Gone are the days of mundane interiors, replaced by the celebratory ambiance and practicality seen in today’s hospitality industry. From bold color statements in living spaces to the luxury of plush hotel-like bedding, homeowners are keen […]

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