Food & Beverage
In an age where convenience is king, the drive-thru model has become an integral part of the food and beverage industry. With the rise of on-the-go lifestyles and the need for quick service, drive-thrus have evolved from mere transactional points to hubs of customer interaction. Recent data suggests that over 60% to 70% of […]
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Articles
The Main Course: How A New Drive-Thru Experience Keeps Coffee Customer-Centric
In an age where convenience is king, the drive-thru model has become an integral part of the food and beverage industry. With the rise of on-the-go lifestyles and the need for quick service, drive-thrus have evolved from mere transactional points to hubs of customer interaction. Recent data suggests that over 60% to 70% of […]
Food & Beverage
Personalizing the Dining Experience Through Music
When people go to a restaurant, personalizing the dining experience is a critical factor in making an impact that keeps customers returning. What better way to capitalize on that experience than through music? In recent years, the restaurant industry has seen a significant shift towards personalizing the dining experience for guests. As the industry […]
Articles
To Reduce Food Waste, Collaboration and Partnerships with Local Regulators is a Must
The United States needs to reduce food waste. Solutions exist to make it happen, but without collaboration, transparency, and partnerships that include local regulators, all those efforts could be for naught. The U.S. saw a significant rise in food waste in 2021, with 91 million tons of surplus food produced, a 4.8% increase from […]
Food & Beverage
Jewish Culinary Traditions Keep Culture Alive Through Food and Storytelling
In recent years, there’s been a vibrant resurgence in celebrating and preserving cultural heritage. As the world becomes more interconnected, there’s a wonderful opportunity to share and relish the diverse traditions that make each culture unique. One such tradition is the rich tapestry of Jewish culinary traditions, which, much like the Rosh Hashanah celebrations, […]
Food & Beverage
Creating Generational Wealth: Untapping the Potential of Franchising
Creating generational wealth is a goal for many, yet it seems increasingly unobtainable in recent years. One path still open to make those goals a reality is in the world of franchising. Contrary to expectations, the pandemic did not deter individuals from seeing the potential of owning and operating a restaurant franchise. The desire […]
Articles
Autonomous Delivery Robots May Be Both Friend and Foe to Gig Work Delivery Drivers
The rise of autonomous delivery robots is shaping the way urbanites receive their meals in the world of food delivery. Serve Robotics, an Uber spinout, is amplifying its collaboration with Uber Eats by deploying up to 2,000 autonomous sidewalk delivery robots across several U.S. markets through 2026. Initiated in West Hollywood, Serve’s robot deliveries […]
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Influence and Connection across Healthcare starts with a VOICE
In the latest episode of the Healthcare Rethink podcast, presented by FinThrive, host Brian Urban sits down with Alex Maiersperger, the Global Principal Healthcare at SAS. Their conversation charts the role voice plays in influencing and connecting the healthcare industry. Maiersperger, who co-founded the Advancement League, shares his journey from being a healthcare optimist to […]
Robotic Technology and It’s Impact on Painting Proves That Automation is in The Future
The advent of robotic technology is revolutionizing manufacturing and painting processes by elevating them to unprecedented heights. Tony Kerkhove, a seasoned professional in the painting industry, has a firsthand account of the transformative impact of robots within DeGeest Corporation’s paint department, where automation is integrated to streamline workloads and increase efficiency. The robots replicate […]
Technetics Groups’ Sealing Solutions are Propelling Company’s Expansion
The market for sealing solutions is a demanding one, but Technetics Group emerges as a global leader, with over a century of invaluable experience making it a trusted partner in the industry. Their unique solutions, grounded in extensive knowledge and innovative practices, push the boundaries in discovering improved results. The company also harnesses science […]
Latest Articles
Articles
Autonomous Delivery Robots May Be Both Friend and Foe to Gig Work Delivery Drivers
The rise of autonomous delivery robots is shaping the way urbanites receive their meals in the world of food delivery. Serve Robotics, an Uber spinout, is amplifying its collaboration with Uber Eats by deploying up to 2,000 autonomous sidewalk delivery robots across several U.S. markets through 2026. Initiated in West Hollywood, Serve’s robot deliveries […]
QSR & Restaurant Employees Need Digital-First Designed Training For Better Retention
The concept of digital-first is permeating every corner of our lives and the food service industry is no exception. Switching to mobile-based training solutions isn’t just a fad. It is a strategic move rooted in both psychology and practicality. For one, some studies confirm that game-based, positive reinforcement can elevate retention rates to […]
Quick-Service Restaurants Can Learn Some Good & Bad Strategies from Chipotle’s Expansion to Rural Areas
Chipotle’s plan to open up in smaller towns has become big news in the world of quick-service restaurants. Some experts applaud the company’s plan, while others highlight some potential speed bumps in the road to a successful expansion, especially when considering how inflation has impacted the company’s latest numbers. Chipotle recently reported quarterly sales […]
Atomic Wings Aims to Spice up Franchise Operations in the Competitive Wing Space
As dining preferences shift towards healthier options, the restaurant industry is evolving to keep pace, particularly in franchise operations. Quality can sometimes fall by the wayside in a food culture dominated by convenience and speed. However, restaurant franchises realize that the key to customer loyalty and long-term success lies in maintaining quality while expanding […]
Articles
Atomic Wings Aims to Spice up Franchise Operations in the Competitive Wing Space
As dining preferences shift towards healthier options, the restaurant industry is evolving to keep pace, particularly in franchise operations. Quality can sometimes fall by the wayside in a food culture dominated by convenience and speed. However, restaurant franchises realize that the key to customer loyalty and long-term success lies in maintaining quality while expanding […]
Restaurant Businesses That Want to Attract and Retain Talent Must Offer Competitive Wages and Innovative Programming to Employees
The landscape of restaurant businesses is in the balance of a major shift, grappling with a scarcity of skilled labor even as it strives to rebound from the pandemic. According to the National Restaurant Association, the year 2023 has proved monumental for the restaurant industry with sales expected to reach $997 billion. A crucial […]
The Core Consumer is a Millennial With Kids, and Their Demand for Frozen Food is Higher Than Ever
The global frozen food market, valued at $265 billion, is witnessing an increase in demand, especially in the U.S. This surge, accelerated by the COVID-19 pandemic, has underscored the need for a resilient cold storage supply chain infrastructure to ensure the growth and safety of this sector. However, approximately 13% of all food produced […]
Digital Restaurants: What Tech Will Help Restaurants Moving Forward?
Digital Restaurants aren’t literally digital. Technology hasn’t evolved to the point where digital food is a thing. And if it were a thing, are people ready to eat it? Probably not. But whether it’s a QSR with online ordering apps, a popular sit-down restaurant chain using online ordering and delivery, or even the favorite […]
Articles
Digital Restaurants: What Tech Will Help Restaurants Moving Forward?
Digital Restaurants aren’t literally digital. Technology hasn’t evolved to the point where digital food is a thing. And if it were a thing, are people ready to eat it? Probably not. But whether it’s a QSR with online ordering apps, a popular sit-down restaurant chain using online ordering and delivery, or even the favorite […]
Chipotle’s Expansion Strategy and Market Research Efforts are Sizzling Hot. Other Restaurants Take Note.
Chipotle’s big foil burritos and piled-high burrito bowls are coming soon to hundreds of small towns across America as part of the company’s massive growth and expansion plan. Despite potential supply challenges due to its reliance on fresh ingredients, Chipotle is ready to take on established chains like McDonald’s and Applebee’s. Chipotle’s new strategy […]
Chipotle is Expanding Into Rural Communities. It’ll Need to Reevaluate its Fresh Food Supply Chain.
Supply chain issues are far from over but Chipotle is expanding into a new market that could heavily impact their fresh food supply. The company recently announced its new expansion strategy to open in smaller towns, but some issues can arise beyond its control. The quest for unique and specific offerings in establishments like […]
As the Restaurant Industry Grapples With Post-Pandemic Changes, Experts Examine a Look Into its Future
Amid a climate of recovery and relentless transformation, the restaurant industry braces for new challenges and opportunities. Fresh off a year marked by tremendous disruption, the sector is projected to record a staggering $997 billion in sales this year. Yet, this growth comes at a time of significant menu price inflation and continued […]
Latest Podcasts
Food & Beverage
Jewish Culinary Traditions Keep Culture Alive Through Food and Storytelling
In recent years, there’s been a vibrant resurgence in celebrating and preserving cultural heritage. As the world becomes more interconnected, there’s a wonderful opportunity to share and relish the diverse traditions that make each culture unique. One such tradition is the rich tapestry of Jewish culinary traditions, which, much like the Rosh Hashanah celebrations, […]
Creating Generational Wealth: Untapping the Potential of Franchising
Creating generational wealth is a goal for many, yet it seems increasingly unobtainable in recent years. One path still open to make those goals a reality is in the world of franchising. Contrary to expectations, the pandemic did not deter individuals from seeing the potential of owning and operating a restaurant franchise. The desire […]
A Look at the American Classic, The Cheesesteak, with Pat’s King of Steaks’ Frank E. Olivieri
The Main Course host, Barbara Castiglia, sat down with Frank E. Olivieri, the owner of the iconic Pat’s King of Steaks in Philadelphia. Olivieri serves up the rich history of the cheesesteak, emphasizing the importance of fresh ingredients and the unique taste of their signature cheese. He also shares personal anecdotes from his early […]
With Sophisticated Restaurant Scams Plaguing the Industry, Can Businesses Stop the Deception?
Barbara Castiglia The restaurant industry, already grappling with the challenges of the pandemic, now faces another menace: sophisticated restaurant scams. As eateries worldwide strive to recover, many of them fall prey to scammers. QR codes, which gained popularity in restaurants during the pandemic, are vulnerable to cyber-attacks. The National Restaurant Association puts restaurant losses […]
Food & Beverage
With Sophisticated Restaurant Scams Plaguing the Industry, Can Businesses Stop the Deception?
Barbara Castiglia The restaurant industry, already grappling with the challenges of the pandemic, now faces another menace: sophisticated restaurant scams. As eateries worldwide strive to recover, many of them fall prey to scammers. QR codes, which gained popularity in restaurants during the pandemic, are vulnerable to cyber-attacks. The National Restaurant Association puts restaurant losses […]
The Essential Elements of Restaurant Design
On The Main Course, hosted by Barbara Castiglia, Ray Chung, the Director of Design at The Johnson Studio at Cooper Carry, delves into the intricate art of restaurant design. From the importance of lighting and acoustics to the essence of storytelling in creating an ambiance, Chung emphasizes the need for a holistic approach. Drawing […]
Atomic Wings Aims to Spice up Franchise Operations in the Competitive Wing Space
As dining preferences shift towards healthier options, the restaurant industry is evolving to keep pace, particularly in franchise operations. Quality can sometimes fall by the wayside in a food culture dominated by convenience and speed. However, restaurant franchises realize that the key to customer loyalty and long-term success lies in maintaining quality while expanding […]
Digital Restaurants: What Tech Will Help Restaurants Moving Forward?
Digital Restaurants aren’t literally digital. Technology hasn’t evolved to the point where digital food is a thing. And if it were a thing, are people ready to eat it? Probably not. But whether it’s a QSR with online ordering apps, a popular sit-down restaurant chain using online ordering and delivery, or even the favorite […]
Articles
Digital Restaurants: What Tech Will Help Restaurants Moving Forward?
Digital Restaurants aren’t literally digital. Technology hasn’t evolved to the point where digital food is a thing. And if it were a thing, are people ready to eat it? Probably not. But whether it’s a QSR with online ordering apps, a popular sit-down restaurant chain using online ordering and delivery, or even the favorite […]
As the Restaurant Industry Grapples With Post-Pandemic Changes, Experts Examine a Look Into its Future
Amid a climate of recovery and relentless transformation, the restaurant industry braces for new challenges and opportunities. Fresh off a year marked by tremendous disruption, the sector is projected to record a staggering $997 billion in sales this year. Yet, this growth comes at a time of significant menu price inflation and continued […]
Customer Experience was Changed by the Pandemic, But Technology Came in to Revitalize It
The world was forever changed by the COVID-19 pandemic, and the customer experience industry, especially in the restaurant sector, has faced unprecedented challenges and transformation. The role of technology has been amplified, not only as a survival tool during a time of social distancing and lockdowns, but also as a driving force for long-term, […]
Beverage Only Concepts is Taking Over the Food Industry as the Brewing New Trend Becomes Center Stage For Consumers
As trends shift and evolve in the food industry, a notable new phenomenon has taken center stage: beverage only concepts. Over the past few years, we have witnessed an explosion in the number of businesses that focus solely on drinks, offering everything from coffee to milkshakes and now, iced tea. This intriguing move away […]
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Restaurants and QSRs Looking for Energy Savings Require the Perfect Touch
In the competitive world of the restaurant industry, restaurants and QSRs looking for energy savings require managing operating expenses while ensuring optimal comfort and safety for staff and guests. With restaurants spending anywhere from $2,000 to $6,000 a month on energy costs, finding ways to reduce costs in this area can be a big […]
Sandenvendo’s Showcase at the Southwest Fuel Expo
In today’s fast-paced world, convenience stores are constantly seeking innovative solutions to meet their customers’ needs. At the Southwest Fuel and Convenience Expo in downtown Fort Worth, Fort Worth Convention Center, industry leaders gather to explore the latest trends and technologies. The stakes are high as convenience store owners strive to maximize revenue while […]
Adapting to Drone Delivery: Chefs’ Perspectives
Discover the latest disruptions and innovations in various fields with MarketScale’s new series, On Edge. In the first episode, Chef Andre Natera takes the audience on a journey to explore his thoughts on how drone delivery could shape the future of cooking. He discusses the potential benefits and drawbacks of this technology and wonders […]
On Edge: A New Soundbite Series
Market Scale is launching a new series called “On Edge.” This weekly soundbite series will provide listeners with an in-depth look into the cutting edge technology transforming emerging markets. From AI to blockchain, this podcast will share the stories of the innovative entrepreneurs and companies pushing the boundaries of technology and the incredible impact they […]
Food & Beverage
On Edge: A New Soundbite Series
Market Scale is launching a new series called “On Edge.” This weekly soundbite series will provide listeners with an in-depth look into the cutting edge technology transforming emerging markets. From AI to blockchain, this podcast will share the stories of the innovative entrepreneurs and companies pushing the boundaries of technology and the incredible impact they […]
Domino’s EV Fleet: The Worlds Largest Pizza Company Goes Electric
There’s an electric revolution happening at the world’s largest pizza company. A total of 800 Chevy Bolt EVs will be added to Domino’s EV fleet starting in 2023, making the company the largest electric pizza delivery fleet in the US. Clyde Boyce, Advisory Board Chairman, EV Chargers and Installation LLC, gives his analysis on […]
GroceryShop: The Rise in Convenience
In a recent interview at GroceryShop, an intriguing trend emerges in the convenience store industry. With remote work, the rise of electric vehicles, and the growing popularity of online groceries, convenience stores face significant shifts in consumer behavior. This prompts the industry to evaluate store formats and find ways to accommodate these evolving dynamics. The […]
Helping Vertical Farmers Enter the Grocery Space
The world of agriculture is undergoing a remarkable transformation with the rise of vertical farms. These innovative farms are not only changing the way we grow crops, but they also rely on efficient cold storage solutions to maintain optimal conditions. In a recent interview from GroceryShop, our expert shed light on this exciting development […]
Community Generated Content - KPS Global
Helping Vertical Farmers Enter the Grocery Space
The world of agriculture is undergoing a remarkable transformation with the rise of vertical farms. These innovative farms are not only changing the way we grow crops, but they also rely on efficient cold storage solutions to maintain optimal conditions. In a recent interview from GroceryShop, our expert shed light on this exciting development […]
What Does Ecommerce Mean in the Grocery Space
In the fast-paced world of e-commerce, grocery retailers grasp the significance of data ownership in driving profitability. This interview at GroceryShop reveals a notable shift in the industry. Grocers now realize the need for direct access and control over their own data, creating opportunities for companies like KPS Global, providing infrastructure and technology solutions to […]
Is Cash Still King for Restaurant Goers? Exploring the Trend of Cashless Payments
Key Insights: 60% of people believe society will go cashless in their lifetime. Restaurants that don’t offer various cashless payment options could miss out on business. Not offering cash payment options could be a discriminatory practice. Is the world reaching the apex as a cashless society? Perhaps, not yet, but more and more, people are […]
The Drive-Thru is Pivotal for QSR’s But How Can They Be More Efficient?
The pandemic accelerated many aspects of the restaurant industry, including the ways in which consumers interact with QSR’s. Bringing in the Global Head of Technology for Xenial, host Barbara Castiglia spoke with Chris Siefken about the changing nature of QSR’s and the technology that is here to address them. Restaurant technology is, and always has […]
The Main Course: How A New Drive-Thru Experience Keeps Coffee Customer-Centric
In an age where convenience is king, the drive-thru model has become an integral part of the food and beverage industry. With the rise of on-the-go lifestyles and the need for quick service, drive-thrus have evolved from mere transactional points to hubs of customer interaction. Recent data suggests that over 60% to 70% of […]
Personalizing the Dining Experience Through Music
When people go to a restaurant, personalizing the dining experience is a critical factor in making an impact that keeps customers returning. What better way to capitalize on that experience than through music? In recent years, the restaurant industry has seen a significant shift towards personalizing the dining experience for guests. As the industry […]
To Reduce Food Waste, Collaboration and Partnerships with Local Regulators is a Must
The United States needs to reduce food waste. Solutions exist to make it happen, but without collaboration, transparency, and partnerships that include local regulators, all those efforts could be for naught. The U.S. saw a significant rise in food waste in 2021, with 91 million tons of surplus food produced, a 4.8% increase from […]
Jewish Culinary Traditions Keep Culture Alive Through Food and Storytelling
In recent years, there’s been a vibrant resurgence in celebrating and preserving cultural heritage. As the world becomes more interconnected, there’s a wonderful opportunity to share and relish the diverse traditions that make each culture unique. One such tradition is the rich tapestry of Jewish culinary traditions, which, much like the Rosh Hashanah celebrations, […]
Creating Generational Wealth: Untapping the Potential of Franchising
Creating generational wealth is a goal for many, yet it seems increasingly unobtainable in recent years. One path still open to make those goals a reality is in the world of franchising. Contrary to expectations, the pandemic did not deter individuals from seeing the potential of owning and operating a restaurant franchise. The desire […]
Autonomous Delivery Robots May Be Both Friend and Foe to Gig Work Delivery Drivers
The rise of autonomous delivery robots is shaping the way urbanites receive their meals in the world of food delivery. Serve Robotics, an Uber spinout, is amplifying its collaboration with Uber Eats by deploying up to 2,000 autonomous sidewalk delivery robots across several U.S. markets through 2026. Initiated in West Hollywood, Serve’s robot deliveries […]
QSR & Restaurant Employees Need Digital-First Designed Training For Better Retention
The concept of digital-first is permeating every corner of our lives and the food service industry is no exception. Switching to mobile-based training solutions isn’t just a fad. It is a strategic move rooted in both psychology and practicality. For one, some studies confirm that game-based, positive reinforcement can elevate retention rates to […]
A Look at the American Classic, The Cheesesteak, with Pat’s King of Steaks’ Frank E. Olivieri
The Main Course host, Barbara Castiglia, sat down with Frank E. Olivieri, the owner of the iconic Pat’s King of Steaks in Philadelphia. Olivieri serves up the rich history of the cheesesteak, emphasizing the importance of fresh ingredients and the unique taste of their signature cheese. He also shares personal anecdotes from his early […]
With Sophisticated Restaurant Scams Plaguing the Industry, Can Businesses Stop the Deception?
Barbara Castiglia The restaurant industry, already grappling with the challenges of the pandemic, now faces another menace: sophisticated restaurant scams. As eateries worldwide strive to recover, many of them fall prey to scammers. QR codes, which gained popularity in restaurants during the pandemic, are vulnerable to cyber-attacks. The National Restaurant Association puts restaurant losses […]
