Videos

“The Employee is My First Customer.” Strategies for Restaurant Success from Legacy Restaurateur

  Author, restaurant owner and hospitality industry expert Barry Jessurun discussed his book, life lessons, and tips for restaurant success with Host Barbara Castiglia on The Main Course. As owner of Green Valley Hospitality, Jessurun has ran four restaurants ranging from fast-casual to higher-end menus to university settings for up to 32 Read more

Latest

Food & Beverage
“The Employee is My First Customer.” Strategies for Restaurant Success from Legacy Restaurateur
  Author, restaurant owner and hospitality industry expert Barry Jessurun discussed his book, life lessons, and tips for restaurant success with Host Barbara Castiglia on The Read more
Food & Beverage
As Export Values Rise, American Farmers Face a Trade Crisis
Key Points: U.S. agricultural exports are being hampered by transportation issues, leading to a loss in sales potentially as high as 22%. In 2021 from January through Read more
Food & Beverage
74% of Restaurant-Goers Want Free WiFi. Is it Worth the Cybersecurity Risks?
  Commentary: You’ve likely placed an on-line food order in the past six months; many of us do it on a regular basis. We all took notice as restaurants all over the world Read more
Food & Beverage
Why Are McDonald’s Ice Cream Machines Seemingly Always Down?
  Key Points 86 Repairs utilizes technology for data-centric decisioning in restaurant industry. Restaurant industry lacks data to utilize preventative maintenance Read more
Food & Beverage
Navigating New Standards and Workflows in QSR
  The pandemic pushed many changes in the retail and restaurant space, particularly among QSRs. Consumers adapted to these changes by demanding quick and convenient options Read more
Food & Beverage
Is it Time to Reinvent the Drive-Thru?
  Traditional American fast food is perceived by many to be inevitably unhealthy; however, it doesn’t have to be. Amy’s Kitchen is reinventing the classic American drive-thru Read more

Latest

“The Employee is My First Customer.” Strategies for Restaurant Success from Legacy Restaurateur
November 29, 2021
  Author, restaurant owner and hospitality industry expert Barry Jessurun discussed his book, life lessons, and tips for restaurant success with Host Barbara Castiglia on The Main Course. As Read more
As Export Values Rise, American Farmers Face a Trade Crisis
As Export Values Rise, American Farmers Face a Trade Crisis
November 26, 2021
Key Points: U.S. agricultural exports are being hampered by transportation issues, leading to a loss in sales potentially as high as 22%. In 2021 from January through July, the dairy industry Read more
Cyber Monday Will Be the Big Test for Retailers' Ecommerce Strategies
Cyber Monday Will Be the Big Test for Retailers’ Ecommerce Strategies
November 26, 2021
  The holiday shopping season gets its first big test this weekend with Black Friday deals and the welcomed-by-retailers resurgence of in-store shopping and deals. Even if consumers are looking to Read more
All Videos
“The Employee is My First Customer.” Strategies for Restaurant Success from Legacy Restaurateur
November 29, 2021
  Author, restaurant owner and hospitality industry expert Barry Jessurun discussed his book, life lessons, and tips for restaurant success with Host Barbara Castiglia on The Main Course. As owner of Green Valley Hospitality, Jessurun has ran four restaurants ranging from fast-casual to higher-end menus to university settings for up to 32 Read more
As Export Values Rise, American Farmers Face a Trade Crisis
November 26, 2021
Key Points: U.S. agricultural exports are being hampered by transportation issues, leading to a loss in sales potentially as high as 22%. In 2021 from January through July, the dairy industry was forced to spend almost a $1 billion in additional costs to make up for supply chain problems. American farmers who are experiencing losses due Read more
74% of Restaurant-Goers Want Free WiFi. Is it Worth the Cybersecurity Risks?
November 23, 2021
  Commentary: You’ve likely placed an on-line food order in the past six months; many of us do it on a regular basis. We all took notice as restaurants all over the world were thrust into a shift towards a delivery- or pickup-only business model in order to survive during the pandemic, mostly with consumers placing on-online orders and Read more
Why Are McDonald’s Ice Cream Machines Seemingly Always Down?
November 23, 2021
  Key Points 86 Repairs utilizes technology for data-centric decisioning in restaurant industry. Restaurant industry lacks data to utilize preventative maintenance plans. Data and technology will continue to move restaurant industry forward. Commentary: Daniel Estrada, co-founder and CEO of 86 Repairs, noticed a large gap in the Read more
Navigating New Standards and Workflows in QSR
November 17, 2021
  The pandemic pushed many changes in the retail and restaurant space, particularly among QSRs. Consumers adapted to these changes by demanding quick and convenient options through technological options such as BOPIS. On this episode of the Gauge Capital Podcast, Host Brent White talked with Sam Banon, Senior Vice President at Gauge Read more
Is it Time to Reinvent the Drive-Thru?
November 17, 2021
  Traditional American fast food is perceived by many to be inevitably unhealthy; however, it doesn’t have to be. Amy’s Kitchen is reinventing the classic American drive-thru one organic, vegetarian burger at a time. In this episode of The Main Course, Host Barbara Castiglia sat down with the President of Amy’s Drive-Thru, David Wolfgram, to Read more
When It Comes to Customer Data, What Do Restaurants Really Need to Capture?
November 10, 2021
  Key Points: QSRs experienced a quick, major disruption during pandemic. Technology and data are pivotal to QSR success. Bottle Rocket helped build the Chick-Fil-A customers love today. Commentary: Host Barbara Castiglia discussed all things modern restaurant management with Peter Klayman, quick service restaurant (QSR) and Read more
How Paris Baguette Maintains Quality Across Its Stores
November 4, 2021
  Key Points: Paris Baguette has nearly 4000 bakery-cafes worldwide. They maintain standards by having regular store audits. They also constantly train, film and, review in order to maintain standards. Commentary: If the thought of a French baguette or pastry puts you in a good mood, you’ll love the latest delicious episode of Read more
Making Adjustments for Chicken Wing Shortage
November 2, 2021
  Key Points: The chicken wing shortage has impacted all kinds of restaurants. Some have pivoted to using other protein sources, but not chicken-only restaurants. Wing It On is loosening up "tightness of spec" to adapt to the shortage. Commentary: The chicken wing shortage has certainly impacted all types of restaurants that sell Read more