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The Drive-Thru is Pivotal for QSR’s But How Can They Be More Efficient?

The pandemic accelerated many aspects of the restaurant industry, including the ways in which consumers interact with QSR’s. Bringing in the Global Head of Technology for Xenial, host Barbara Castiglia spoke with Chris Siefken about the changing nature of QSR’s and the technology that is here to address them. Restaurant technology is, and always Read more

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Food & Beverage
The Drive-Thru is Pivotal for QSR’s But How Can They Be More Efficient?
The pandemic accelerated many aspects of the restaurant industry, including the ways in which consumers interact with QSR’s. Bringing in the Global Head of Technology for Xenial, host Read more
Food & Beverage
Why Restaurants Are Historically Slow at Adopting New Technology
  The restaurant industry has historically been slow to shift and adopt new technology. Ben Simmons, Co-founder and COO of Table Needs recalled a meeting in 2012 when a Read more
Food & Beverage
Loyalty Programs Should Maximize Customer Value Not Discounts
  Groupon has it wrong. Or at least partially. Taking a deep dive into customer data and analytics, Zach Goldstein, CEO & Founder of Thanx, a loyalty, CRM, and guest Read more
Food & Beverage
Jollibee Has the Mission to be a Top Five Restaurant Group in the World
Barbara Castiglia interviews Maribeth Dela Cruz, President of Jollibee North America, to discuss Jollibee and its presence in North America. Jollibee is on the fastest growing Asian Read more
Food & Beverage
Coffee Entrepreneur Discusses How He Has Helped Establish One of the Most Popular Chains in the Midwest
  The co-CEO and co-founder of Biggby Coffee, Mike McFall, talked with host Barbara Castiglia of the podcast “The Main Course,” about the rise of his coffee chain. Founded in Read more
Food & Beverage
The Retired CEO of YUM! Brands Has the New Goal of Developing the Next Generation of Leaders
  David Novak was the first of his family to graduate from college. He studied journalism at the University of Missouri and started working in advertising. After a few turns Read more

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Rentex Ready! How Does the New Rentex RFID Inventory Benefit You, the Customer?
August 19, 2022
Rentex has been around since 1980. It's one of the business's biggest and most trusted audio, visual, and computer rentals. The business is transforming for the better after implementing a Read more
Transformational Trends in Energy and Data
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Speaker of the House Nancy Pelosi’s recent visit to Taipei, Taiwan, sparked controversy when China issued warnings about consequences arising from her making the trip. What led to Speaker Pelosi’s Read more
Soaring Towards Sustainability with Blue Bird
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Finding the cutting edge in transportation technology has always been the priority for Blue Bird. Founded in 1927, the company is a leading manufacturer of school buses and commercial trucks. To Read more
All Videos
The Drive-Thru is Pivotal for QSR’s But How Can They Be More Efficient?
August 17, 2022
The pandemic accelerated many aspects of the restaurant industry, including the ways in which consumers interact with QSR’s. Bringing in the Global Head of Technology for Xenial, host Barbara Castiglia spoke with Chris Siefken about the changing nature of QSR’s and the technology that is here to address them. Restaurant technology is, and always Read more
Why Restaurants Are Historically Slow at Adopting New Technology
August 8, 2022
  The restaurant industry has historically been slow to shift and adopt new technology. Ben Simmons, Co-founder and COO of Table Needs recalled a meeting in 2012 when a restaurant owner was considering building a website. Websites were pretty mainstream, but it shows an example of generalization. Today, as reported by Restaurant Dive, 77% of Read more
Loyalty Programs Should Maximize Customer Value Not Discounts
August 1, 2022
  Groupon has it wrong. Or at least partially. Taking a deep dive into customer data and analytics, Zach Goldstein, CEO & Founder of Thanx, a loyalty, CRM, and guest engagement platform shares his insight on what it means to build customer loyalty with The Main Course host Barbara Castiglia. Our understanding of what loyalty is, is Read more
Jollibee Has the Mission to be a Top Five Restaurant Group in the World
June 27, 2022
Barbara Castiglia interviews Maribeth Dela Cruz, President of Jollibee North America, to discuss Jollibee and its presence in North America. Jollibee is on the fastest growing Asian restaurant companies in the world. Cruz has been with the Jollibee company for thirty years and has worked her way from shift manger to her current role as president of Read more
Coffee Entrepreneur Discusses How He Has Helped Establish One of the Most Popular Chains in the Midwest
June 20, 2022
  The co-CEO and co-founder of Biggby Coffee, Mike McFall, talked with host Barbara Castiglia of the podcast “The Main Course,” about the rise of his coffee chain. Founded in Lansing, Michigan over 27 years ago, today Biggby Coffee is one of the most popular coffee chains in the Midwest region. McFall said decades ago he took a leap into an Read more
The Retired CEO of YUM! Brands Has the New Goal of Developing the Next Generation of Leaders
May 23, 2022
  David Novak was the first of his family to graduate from college. He studied journalism at the University of Missouri and started working in advertising. After a few turns in his career, Novak found joy in working in the restaurant industry. He eventually co-founded Yum! Brands and acted successfully as CEO for many years. Now, in Novak’s Read more
Burnout is a Concern in the Hospitality Industry But How Does Your Team Address It?
May 16, 2022
  Healthy Pour is a consultancy whose mission is to improve the mental health and well-being of individuals, communities, and organizations within the hospitality and adjacent sectors through education, coaching, intervention development, and research. Laura Louise Green, Founder of Healthy Pour, joined Barbara Castiglia to talk about this Read more
Is Holistic Nutrition the Answer for Improving Overall Nutritional Needs?
May 12, 2022
  In the latest episode of the podcast “There's More to IT,” host Jason Claybrook brings on his wife Niki, and diverges from technology to discuss maintaining healthy-eating habits, as more and more people return to work traveling as pandemic restrictions ease. As a holistic nutrition consultant based in Texas, Claybrook consults clients that Read more
Using Data to Create a Smarter Restaurant
May 9, 2022
Jessica Valenzuela conceptualized the GoGoGuest system while using the free wifi at cafes around Europe. What started as a wifi marketing solution has evolved into a more significant consumer connection. The company's capabilities connect the consumer to the restaurant amenities and leverage their information back to the restaurant. Today, Read more