Videos

Cancellations and No-Shows Are Putting Strain on Restaurant Owners. They Should Invest in Data Solutions and Improved Customer Experience.

cancellations and no-shows

Cancellations and no-shows are revenue killers for restaurants. An empty table reserved for diners who don’t show up means a double loss—the original booking and potentially other customers who could have occupied that table. The hospitality industry is grappling with this growing trend of last-minute cancellations and no-shows, causing nearly a fifth of restaurant, […]

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Latest

Hospitality
Multifunctional Cajera Series ATMs Unveiled by Hyosung Innovue: A Game-Changer in Finance

Hyosung Innovue has announced its new ATMs in the Cajera™ series, aiming to simplify the financial journey for customers. The innovative Cajera 4 and Cajara 2 ATMs offer various services such as DigitalMint, MoneyGram, Fiserv, and BillPay, with users being able to choose which services to enable on their devices, increasing transactions per customer. […]

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Articles
Maestro PMS Integrates with RobosizeME to Assign Mundane Tasks to Microbots and Allocate Essential Responsibilities to Hotel Staff

To offset today’s ongoing labor challenges, independent hoteliers running on the Maestro property-management system can now leverage Robotic Process Automation and virtual robots to make hotel jobs more rewarding for employees and experiences more personalized for guests   MARKHAM, ONTARIO, JULY 26, 2022 — Maestro PMS has teamed with RobosizeME to enable independent hotel operators to automate tedious, labor-intensive […]

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Clean Matters
Perfect Clean: Clean Matters

From the first in-person APIC Annual Conference in three years, Karl Baker, Senior VP of Sales and Marketing at Perfect Clean, recognized how vital in-person interactions are to collaboration and networking. “Networking in person, which hasn’t been possible in the virtual forums,” explained Baker. In the event’s 50th year, Lurlie Moro, SE Regional Manager of […]

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Game Changers- Episodes, Season 1
GrubHub has Targeted Their Entry into the Hospitality World

Being able to order food at the press of a button is beyond just mere convenience, it is simplicity and delivery at its finest. If host Katie Steinberg has anything to say about it, food delivery apps like Grubhub are almost a little too easy to use. Nicolas Holland, the Partnership Director with GrubHub sat […]

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Hospitality
How Big Hotel Brands Are Missing the Mark with the Boutique Hotel Experience

Adam Morrisey talks with Jaime Bravo, General Manager of Hotel Bardo in Tulum, a boutique hotel group consisting of three hospitality concepts in Mexico. The hotel’s stay was called ‘transformational’ in Forbes. Bravo claims, “there’s nothing like Tulum. Its soul cannot be replicated.” Bravo explains that consumer preferences have changed with covid. Covid and 2020 […]

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Game Changers- Episodes, Season 1
Where Stadiums and Resorts Rank with Fiber and 5G Deployments

When most people think of the Corning name, they think of dishware and cookware. But the reality is they are so, so much more. The company even lays claim to having glass on the international space station. Jessica Janis, Head of Business Development for Sports, Entertainment & Hospitality at Corning spoke with Game Changers […]

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Latest

healthcare cybersecurity
Continued Threats Require a Major Shift in Healthcare Cybersecurity Risk Perception
March 28, 2024

Recent cyberattacks on healthcare institutions have thrust cybersecurity from a back-office concern to the forefront of the healthcare industry’s agenda. A significant breach at Change Healthcare disrupted essential services, underlining the vulnerability of healthcare networks to such threats and the dire consequences for patient care. Government and industry responses have stressed the importance of […]

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next chapter
Keith Elias: Pro Sports Retirement Doesn’t Have to Be a Fumble. NFL’s Support Systems Ease Transition to Next Chapter
March 28, 2024

The spotlight is shifting, we’re not just cheering on professional athletes during their prime, but also wondering what happens when the final whistle blows as they move from the peaks of their careers into the next chapter of their lives. The conversation turns to the challenges they face outside the sporting arena and the […]

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Shaping the Future of Warehouses: Key Takeaways from MODEX 2024
Shaping the Future of Warehouses: Key Takeaways from MODEX 2024
March 28, 2024

As the logistics and material handling sectors pivot towards recovery and innovation, MODEX 2024 emerges as the crucible of transformation. With an attendance spike reminiscent of pre-pandemic vigor—up by 30%—the event has become the epicenter of technological showcases, signaling a new chapter for industry efficiencies. The stakes? A competitive edge in an industry where, […]

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IWCE 2024
Icom Hits Orlando for the International Wireless Communications Expo (IWCE 2024)
March 28, 2024

Icom America’s Jon Paul Beauchamp was in Orlando, Florida for IWCE 24, the International Wireless Communications Expo. Beauchamp sent greetings from Icom’s Booth, #805. Catch all of the highlights at Icom America.

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Other Videos
Struggling Trade Shows Impact Entire Hospitality Sector
January 10, 2022

Editor’s Note: When the original video script recorded, the Javits Center had only 17 trade shows listed on their webpage. Since then, that number has risen to 28. The Javits Center in New York hosts thousands of companies a year for shows. But 2022 outlook is bleak; as of now, there are only 28 shows […]

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Travelers Gave the Energy Supplement Business An Unexpected Boost
December 30, 2021

Travel can be exhausting, and most of the time, caffeine is a must-have to keep going. Most find this in coffee, soda, or energy drinks. But what about a clean alternative? Punch’d Energy caffeine gummies are the answer. The company’s President and Founder, John Pinelli joined Say Yes to Travel host Sarah Dandashy to share […]

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Hotel Union Labor Primed for Action in 2022
December 22, 2021

Now that the hospitality economy is deep in the weeds of the holiday season, hoteliers are hopeful hotel workers can handle a return to form for holiday travel bookings. American Airlines reports a massive rebound for holiday travel, with 109 million people set to travel 50 miles or more between Dec. 23 and Jan. 2, […]

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Streamlining the Process Behind Solving Lost and Found Issues
December 22, 2021

Steve Sinclair appeared on “Say Yes to Travel” to discuss with host Sarah Dandashy an aspect of traveling that many people might not consider: lost and found. Everyone has had to deal with losing something somewhere at some point while on a trip, and Sinclair’s company, Bounte, helps reunite people with lost… well, bounty. […]

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Travel Restrictions Have Been Lifted, Will Medical Tourism Continue to Thrive
December 14, 2021

Why is a nurse being featured on the Say Yes to Travel podcast? Well, Kelly Greytok, RN concierge nurse specializing in plastic surgery recovery, started out as a golf course coordinator straight out of college and then became a nurse. Greytok explained to Host Sarah Dandashy that she combined her love for travel with […]

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Here’s How Destination Weddings Will Guide Hotel Business Models in 2022
December 3, 2021

Celebrating stories of love in beautiful locations sounds like a dream job, and it is for Karen Bussen, the exclusive designer for Weddings by Palladium. Bussen joined Say Yes to Travel host Sarah Dandashy to talk about her experience and what’s trending for destination weddings in 2022. Bussen’s roots are in the hospitality industry, and […]

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Why Has Technology Remained Stagnant in Hospitality?
December 2, 2021

Some might say Ken Patel, CEO of EV Hotel, is the next Elon Musk of the hospitality industry. Patel began his journey in hospitality as a child, helping his father in his hotel and working his way from the desk to roles with more responsibility. Now, he is heading the convergence of AI and hotels, […]

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Supporting Hospitality from the Inside Out
December 1, 2021

The hospitality industry continues to evolve, and the people behind it do so, too. Joining Sarah Dandashy on Say Yes to Travel was Dan Ryan, Co-Founder of Agency 967. Ryan is a lifelong entrepreneur, industry expert, and host of the podcast Defining Hospitality. After falling in love with hospitality, Ryan spent 20 years selling and sourcing […]

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Thanksgiving Travel Finally Sees a Rebound, Only 3% Behind 2019 Levels
November 25, 2021

While travel is ramping up this year compared to 2021’s holiday season, it is doing so to a much greater extent than anyone had anticipated. Host Sarah Dandashy from Marketscale’s podcast Say Yes to Travel shared, “AAA projects that more than 53.4 million people with travel this Thanksgiving.” Surprisingly, she added that “This is […]

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