Skip to content
MarketScale
‹ Back to IndustriesRetail

A Look at the Rise of Commerce Media Networks: How Nift Helps Brands Own How Their Message Shows Up

This episode of Retail Refined examines how commerce media networks are reshaping brand-consumer relationships as trust in traditional digital advertising erodes. Host Melissa Gonzalez speaks with Nift CEO Elery Pfeffer about how AI-powered, hyper-personalized gifting enables brands to deliver meaningful value rather than intrusive ads. They also explore what the rise of AI-native consumers means for the future of retail engagement.

This story was produced through MarketScale. See how Retail teams put it to work with Sales Enablement.

Promoted content from Retail Refined on MarketScale.

By Melissa Gonzalez · Commerce MediaConsumer EngagementElery PfefferMartech
Share

Key takeaways

01

Only 37% of consumers feel brands genuinely act on their stated values, driving demand for more authentic engagement models.

02

Nift's patented AI platform enables performance-based, personalized gifting that feels like appreciation rather than advertising.

03

The emergence of AI-native consumers requires brands to rethink how they show up across both digital and physical retail environments.

As traditional digital advertising struggles to retain consumer trust, brands are exploring new, more authentic ways to connect with shoppers. Platforms like commerce media networks, which weave together commerce, content, and data, are emerging as powerful tools in this shift. Research from MG2 Advisory reveals that only about 37% of consumers feel brands genuinely act on their stated values, underscoring the urgent need for more meaningful brand experiences.

So, how can brands take control of how their message shows up while delivering real value to consumers?

In this episode of Retail Refined, host Melissa Gonzalez sits down with Elery Pfeffer, CEO and Founder of Nift, to unpack the role of commerce media and personalized gifting in the evolving retail landscape. They discuss how Nift is enabling brands to own the consumer experience through AI-powered, hyper-personalized rewards that feel less like advertising and more like appreciation.

Here’s what you’ll learn in this episode:

  • Why traditional advertising models fall short—and how brands can shift to performance-based gifting that drives loyalty and revenue.
  • How Nift’s patented AI creates a personalized, delight-driven experience across digital and physical retail environments.
  • What the rise of “AI-native” consumers means for the future of commerce, and how brands must adapt to stay relevant.

Elery Pfeffer is a seasoned technology executive with over two decades of experience leading hypergrowth startups and scaling innovative platforms from inception to large-scale operations. He is the founder and CEO of Nift, a commerce media and gifting platform, and previously founded Pursway, which helped major brands in retail, telecom, and finance expand their consumer reach. Pfeffer also served as a Fellow at Harvard University’s School of Engineering and holds a degree in Math and Computer Science from Tel Aviv University.

Article written by MarketScale.

Retail Refined

Part of this channel

Retail Refined

In-store technology and consumer experience trends for retail leaders.

Visit the channel →

About the author

Melissa Gonzalez
Melissa GonzalezTop Retail Voice, Influencer, and Lead Retail Contributor

Industry-recognized influencer, leader, and storyteller in Retail. Lead Retail Industry Contributor at MarketScale. Principal at MG2 Design. Host of "Retail Refined" Podcast. As a global brand and retail experience disruptor, Melissa possess strong proficiency in consumer insights, experiential design, retail technology integration, and brand innovation. During her career, she have created powerful visual narratives through physical spaces, imprinting complex concepts and ideas to consumers in genuine, tactile, and persuasive manners. She have also served as a consumer engagement trendsetter, “pop-up” industry pioneer, and entrepreneur. Melissa founded and launched a consumer experiential design firm that achieved a successful exit, driving initial client wins, monetization, and exponential revenue growth. "Melissa brings both her industry knowledge and an approachable and educational point of view to her interviewing skills. With an authentic style, she facilitates an engaging dialogue, one where listeners can walk away from with tangible insights and thought provokers!" -Jeffrey Roseman, Vice Chairman of Retail at Newmark "What sets Melissa apart is her ability to cut through the noise and provide actionable insights. Whether you’re a store owner looking to revamp your space or a tech enthusiast curious about the next big thing in retail, you’ll find tangible ideas to build on. From seasoned designers to pioneering tech gurus - ensuring that listeners are always engaged with diverse and forward-thinking perspectives. Retail Refined doesn’t just skim the surface; it dives deep into topics that matter. If staying ahead of the retail curve is important to you, start here." -Nate Frazier, Chief Operating Officer of GNC

Retail: are you visible to AI?

Before they reach out, Retail buyers ask AI engines which vendors to trust. See how AI describes your company today, and where competitors show up instead.

Free workspace

You just read one expert. Imagine publishing your whole team.

This article was produced through MarketScale. Create a free workspace and turn your own team's expertise into articles, video, and social posts. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Retail Insights

Inktel outlines four-layer contact center model for retail and ecommerce operators

Inktel outlines four-layer contact center model for retail and ecommerce operators

Inktel has developed a four-layer contact center model specifically designed for retail and ecommerce operators. This model integrates contact center workflows with order lifecycle stages, SLA tiers, and risk controls during fulfillment. The solution aims to enhance efficiency and effectiveness in managing customer interactions throughout the order process.

  • 01Inktel introduces a four-layer contact center model for retail and ecommerce.
  • 02The model integrates with order lifecycle stages and SLA tiers.
  • 03It aims to improve efficiency in customer interaction management during fulfillment.

Jul 15, 2026

Marketplace dominance and mobile growth are reshaping enterprise e-commerce strategy

Marketplace dominance and mobile growth are reshaping enterprise e-commerce strategy

Marketplaces are becoming the top channel for nearly half of brands, with mobile commerce playing a significant role in the growth of online spending. These trends are reshaping enterprise e-commerce strategies. Companies are focusing more on enhancing their marketplace presence and optimizing for mobile consumers.

  • 01Marketplaces are considered the top channel by almost half of brands.
  • 02Mobile commerce is rapidly increasing its share of online spending.
  • 03Enterprise e-commerce strategies are evolving based on marketplace and mobile trends.

Jul 14, 2026

Central and Eastern Europe's €124B e-commerce market is drawing enterprise attention as growth outpaces the West

Central and Eastern Europe's €124B e-commerce market is drawing enterprise attention as growth outpaces the West

The e-commerce market in Central and Eastern Europe (CEE) has reached €124 billion and is growing faster than the market in Western Europe. This rapid expansion presents opportunities for enterprises to establish themselves in the supply chain and platform sectors within the region. The growth underscores the potential for significant market influence if businesses act swiftly.

  • 01CEE e-commerce market valued at €124 billion.
  • 02Growth rate in CEE outpaces Western Europe.
  • 03Opportunities arise in supply chain and platform establishment.

Jul 14, 2026

Explore More Retail Insights

Read more expert perspectives from across Retail.

Browse Retail Hub

About the Experts

Melissa Gonzalez
Melissa Gonzalez

Host, Retail Refined

Melissa Gonzalez is the host of Retail Refined, a MarketScale show focused on the future of consumer and in-store experiences. She is a retail strategist and founder of The Lionesque Group, known for her expertise in pop-up retail, brand experience, and omnichannel strategy. Gonzalez frequently speaks and consults on retail innovation and the evolving shopper journey.

EP
Elery Pfeffer

CEO and Founder

Nift

Elery Pfeffer is a technology executive with over two decades of experience leading hypergrowth startups and scaling innovative platforms. He is the founder and CEO of Nift, a commerce media and personalized gifting platform, and previously founded Pursway, which helped major brands in retail, telecom, and finance expand their consumer reach. Pfeffer also served as a Fellow at Harvard University's School of Engineering and holds a degree in Math and Computer Science from Tel Aviv University.

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Retail and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512