Conducting Conversations Podcast
At a time when customer preferences are constantly shifting, process innovation in hospitality must streamline operations and create bespoke guest experiences. From the ease of mobile check-ins to the emergence of virtual concierges, hotels are embracing a tech-forward approach. Amidst this wave of change, there’s a buzz of conversations around ethical AI applications, exploring […]
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Conducting Conversations Podcast
Breaking Down Hotel Revenue Management and Strategy
In the latest episode of Conducting Conversations, Warren Dehan, President of Maestro PMS, and Craig Shoffit, Area Manager for IDeaS, came together to discuss the significance of revenue management and strategy in the hospitality industry. Their partnership has proven to be a game-changer for independent hotels, as they explored how the integration of Maestro PMS […]
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Youth Engagement Holds the Key to Building Lasting Brand Loyalty in the Esports Industry
In a seismic shift within the esports industry, FaZe Clan’s foray into a $75 million product licensing business heralds a potential game-changer. This move underscores a departure from traditional sports partnerships and signifies a paradigm shift in how esports organizations monetize their brands. As the esports landscape continues to diverge from its traditional sports […]
Leadership by Example Cultivates a Safer Corporate Culture
Cultivating a safer corporate culture is a critical goal for many organizations, especially in light of a Finnish study connecting strong corporate cultures with lower workplace injuries and illness rates. This finding is particularly timely as businesses increasingly focus on integrating health and safety management within their operational strategies. With a clear link […]
AI-Powered Retail Checkout At Scale May Take Some Trial & Error
Sam’s Club is innovating the retail checkout experience w with its AI-powered exit technology, contrasting sharply with Amazon’s recent setbacks with its ‘Just Walk Out’ technology. Amidst Amazon’s rollback on implementing this technology in larger stores due to operational challenges, Sam’s Club’s approach emerges as a strategic experiment in customer service efficiency, particularly […]
HIMSS 2024 with Nicole Clawson: The Future of Rural Healthcare
In this episode of Healthcare Rethink, conducted at HIMSS 2024, host Brian Urban engages with Nicole Clawson, the Vice President of Revenue Cycle and Finance at Pennsylvania Mountains Healthcare Alliance. They delve into pressing issues facing community hospitals and explore innovative solutions in rural healthcare settings. The conversation covers a wide array of topics, […]
