Podcasts

At a time when customer preferences are constantly shifting, process innovation in hospitality must streamline operations and create bespoke guest experiences. From the ease of mobile check-ins to the emergence of virtual concierges, hotels are embracing a tech-forward approach. Amidst this wave of change, there’s a buzz of conversations around ethical AI applications, exploring…

Presco stands firm in its commitment to safety, prioritizing the well-being of their community, employees, and partners during the unprecedented COVID-19 pandemic. Discover how Presco Products goes above and beyond by providing up-to-date information from credible resources and exploring innovative solutions like their safeguard drapery to support frontline heroes. For more details on their efforts,…

One of the most affected industries drastically changed by the COVID-19 pandemic is the hospitality industry. While the lifting of restrictions has helped the industry bounce back in some ways, there are still some issues to overcome. But technology just might be the answer to ensuring a quicker solution.   In the first episode of Be…

From the first in-person APIC Annual Conference in three years, Karl Baker, Senior VP of Sales and Marketing at Perfect Clean, recognized how vital in-person interactions are to collaboration and networking. “Networking in person, which hasn’t been possible in the virtual forums,” explained Baker. In the event’s 50th year, Lurlie Moro, SE Regional Manager of…

The creative process is often steeped in mystery to those who aren’t involved. Some may think that ideas are on a simple to produce on a moment’s notice. But there’s much more to it, and without certain processes and collaboration, an idea may never get off the ground. “A creative brief is the foundation…

Navigating any business through the twists and turns of the pandemic is not easy, especially for businesses traditionally dependent on in-person conferences and exhibitions. Some might say the task is next to impossible. However, those naysayers haven’t met Hailey Rosenstein, Founder and Chief Marketing Officer of Crépes Á Latte. As Experiential Experts quickly found…

The hospitality industry revolves around interpersonal interactions—or so it seemed. Marti Winer, Vice President of MGM Resort Events Production, spoke with Experiential Experts hosts Lorre Crisswell and Holly Zalenski about how the industry has changed since the pandemic. One significant business change is slower decision-making, partly due to the need for flexibility. For example,…

David Stewart, Founder & Face of AGEIST, believes that it is possible to live one’s best life is possible at any age. He joined Grant Barth in a conversation on modern aging and how that’s changing consumer behavior. While sixty may not be the new thirty, but it doesn’t have to mean ‘ready to…

(Bloomberg) — David Hakimian, 58, an oncologist from the Chicago area, was looking forward to a week of lazy days on Caribbean beaches when he boarded Windstar’s 312-passenger, recently stretched-out Star Breeze—only to find he’d instead be spending a week almost entirely at sea. In Iceland, passengers on the Viking Sky consoled themselves with meals…