The Elevated Employee Experience: Advocacy and Team Support with Crystal Vagts

With a decade of service in patient advocacy, Crystal Vagts has made a lasting impact supporting patients in Wisconsin. Her long-standing commitment to ElevatePFS is rooted in more than just the work—it’s about the people.

Crystal values the supportive environment ElevatePFS provides, especially the leadership that respects work-life balance and the coworkers who make each day meaningful. Surrounded by a team that uplifts and encourages one another, she finds joy and purpose in her role.

Crystal’s experience reflects ElevatePFS’s commitment to not only serving patients, but also creating a positive, people-first culture for its employees.

Recent Episodes

Healthcare isn’t short on strategy right now—it’s short on people, access, and experienced leadership where it matters most. In Texas alone, more rural hospitals have closed than in any other state over the past decade, leaving entire communities with limited access to care. At the same time, many health systems are realizing they haven’t…

As healthcare costs continue to rise, more patients are finding themselves navigating not just illness, but the growing complexity of paying for treatment. Specialty pharmacy sits right at the center of that challenge—often out of sight, but increasingly essential to how modern care actually works. These high-cost, high-touch therapies now make up more than…

There’s a growing tension inside healthcare right now—between the people leaving the workforce and the patients still arriving every day. It’s a dynamic that leaders can no longer afford to ignore. The numbers make that clear: the Association of American Medical Colleges estimates that the U.S. could be short of as many as 86,000 physicians…