The Elevated Employee Experience: Advocacy and Team Support with Crystal Vagts

With a decade of service in patient advocacy, Crystal Vagts has made a lasting impact supporting patients in Wisconsin. Her long-standing commitment to ElevatePFS is rooted in more than just the work—it’s about the people.

Crystal values the supportive environment ElevatePFS provides, especially the leadership that respects work-life balance and the coworkers who make each day meaningful. Surrounded by a team that uplifts and encourages one another, she finds joy and purpose in her role.

Crystal’s experience reflects ElevatePFS’s commitment to not only serving patients, but also creating a positive, people-first culture for its employees.

Recent Episodes

Healthcare systems are under pressure almost everywhere, but the strain is especially visible in lower-resource settings where demand is rising faster than infrastructure. In Pakistan, that pressure is playing out across a system that has to serve more than 250 million people with limited public investment. Public health spending remains below 1% of GDP,…

Medicine isn’t what it used to be—not for the people practicing it. Independent physicians are becoming the exception, not the norm, as more doctors move into hospital systems, corporate groups, and academic networks. At the same time, the pipeline of specialists isn’t keeping pace with growing patient needs, particularly in complex fields like vascular…

Healthcare isn’t short on strategy right now—it’s short on people, access, and experienced leadership where it matters most. In Texas alone, more rural hospitals have closed than in any other state over the past decade, leaving entire communities with limited access to care. At the same time, many health systems are realizing they haven’t…