The Elevated Employee Experience: Growing Through Service and Leadership with Eligibility Supervisor LaToya Raymo

LaToya Raymo, Eligibility Supervisor at ElevatePFS, has built an inspiring eight-year journey—rising from part-time advocate to supervisor. Her progression reflects not only personal growth, but also the opportunities ElevatePFS provides for development and leadership from within.

In her current role, LaToya leads with purpose, passion, and a commitment to excellence. She values the supportive, safe environment ElevatePFS fosters for both patients and employees. With a heart for service, she sees leadership as a way to give back and lift others.

LaToya’s story is a testament to the company’s belief that teamwork, growth, and service go hand in hand—and that with the right support, employees can thrive and lead with impact.

Recent Episodes

Gone are the days when a hospital was simply a place where patients received care. Today’s hospitals are rapidly evolving into highly connected ecosystems powered by advanced technology, networked devices, and real-time data. The modern hospital is no longer confined to physical walls—it’s a dynamic digital environment where data flows seamlessly, AI supports clinical decisions,…

Healthcare providers across the U.S. are facing a growing wave of claim denials that is putting pressure on already strained hospital finances. Industry research from the American Hospital Association shows that nearly 15% of medical claims submitted to private payers are initially denied, forcing hospitals and health systems to spend about $19.7 billion annually attempting…

Virtual care is no longer an experiment—it’s a structural shift in healthcare. Telehealth usage remains significantly higher than pre-2020 levels, and providers across disciplines are rethinking how to deliver higher-quality outcomes without the overhead and insurance constraints of traditional clinics. Meanwhile, recreational and endurance sports participation continues to rise, with millions of Americans registering…