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Listen: Apple Is Entering The Healthcare Market

It looks like Apple will be heading into the Healthcare Industry as their upcoming IOS 11.3 update will enable patients to view EMR’s or Electronic Medical Records as well as other pertinent clinical information right from their Apple device. This new Health Records feature utilizes the existing Health app currently on devices and goes…

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It looks like Apple will be heading into the Healthcare Industry as their upcoming IOS 11. 3 update will enable patients to view EMR’s or Electronic Medical Records as well as other pertinent clinical information right from their Apple device. This new Health Records feature utilizes the existing Health app currently on devices and goes a step further in allowing medical facilities to connect with you via API from their EMR systems so that they can share data back and forth between you and them.

Currently, 12 hospitals have signed on to test this beta software including well-known hospitals like: Johns Hopkins Medicine, Penn Medicine, and Cedars-Sinai in Los Angeles. In fact, just last week, Apple had announced this update regarding the Health App bringing together all hospitals and clinics so that it could eventually be easy for all users to have access to their medical data and have a choice when it comes to choosing their provider.

John Halamka, CIO of CareGroup Healthcare Systems saw this innovation and stated that, “Apple is significantly accelerating the provider-to-patient-to-provider approach with IOS 11. 3.” With technology constantly innovating in this space, it’s exciting to see the immense possibilities that will come into play in the years to come.

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Denials get a queue, underpayments just look like paid claims

Denials get a queue, underpayments just look like paid claims

Underpayments in healthcare revenue cycle operations lack the visibility of denied claims because they don't trigger alerts or queue workflows. Without dedicated ownership and line-level verification against contract terms, paid claims that fall short of their contractual amount pass through undetected.

  • 01Denial workflows activate on rejection events, but underpayments produce no event, leaving paid claims unverified by default.
  • 02The speaker says many provider groups lack line-level contract intelligence to check each paid line against the applicable terms.
  • 03Payment received and payment checked are separate tasks: one verifies acceptance, the other verifies correctness—and the second often has no assigned owner.

Nov 6, 2026

A zero-paid claim line is not automatically an underpayment

A zero-paid claim line is not automatically an underpayment

A zero payment on a claim line isn't automatically an underpayment; contract terms, particularly packaging rules, determine whether zero is correct. Chasing unsupported findings damages credibility with payers and weakens the position of legitimate disputes, so revenue cycle teams must verify the full contract terms and effective dates before treating any payment difference as a finding.

  • 01When a contract packages add-ons into the primary procedure, the add-on line may legitimately show zero payment because it is folded into the primary procedure reimbursement.
  • 02Pursuing payment differences that lack contract support burns credibility with payers and can weaken the team’s position on later disputes, including valid ones.
  • 03Always verify the complete contract terms, fee schedules, carve-outs, amendments, and the specific version in effect on the date of service before treating a payment variance as a recoverable underpayment.

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A clean, paid, closed claim can still be short of the contract

A clean, paid, closed claim can still be short of the contract

Practices can receive payment on closed, clean claims that still fall short of negotiated contract amounts because billing ends at coding, submission and posting, while no role owns checking whether payer payments match fee schedules. The speaker argues that contract-level payment review is a separate, complementary function that compares closed claims to contract terms and, run continuously, helps surface shortfalls in time to act within timely filing windows.

  • 01Correctly coded and billed healthcare claims can still result in underpayment.
  • 02Practices should review closed-claim payments against contract terms to spot underpayments.
  • 03Discrepancies in claim payments can persist despite adherence to billing protocols.

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