Marcee Chmait with Providence Group

Marcee Chmait, who leads Digital Partnerships at Providence’s Digital Innovation Group, shares how the health system takes an “inside-out” approach to digital innovation—building solutions rooted in real operational challenges, EMR integration, and clinical workflows. In this conversation, Marcee explains how Providence balances in-house development with strategic partnerships, highlighting how Panda Health accelerates vendor discovery and enables more targeted digital strategies. She reflects on the value of trusted relationships and cross-system collaboration, emphasizing how communities like Panda foster shared progress across healthcare.

Recent Episodes

The U.S. healthcare system is at a crossroads — facing rising costs, limited competition, and a widening gap between innovation and accessibility. According to projections from the Centers for Medicare & Medicaid Services (CMS), national health spending is expected to grow faster than the overall economy over the next decade — about 5.8% per year…

Hospitals today are juggling tighter budgets, shifting regulations, and increasingly savvy patients—all while trying to keep financial operations running smoothly. That pressure has made the revenue cycle a powerful lever for innovation. The spread of artificial intelligence (AI) and automation is no longer experimental; it’s reshaping how health systems manage billing, reimbursement, and patient engagement….

Hospitals today are fighting a two-front battle — one against increasingly sophisticated payers armed with automation and AI, and another to meet patients’ rising expectations for clarity and convenience. A recent joint study by Knowtion Health and the Healthcare Financial Management Association found that nearly one in two revenue cycle executives now identify payer denials…