Why is it important for healthcare facilities to have a restoration team with sector-specific experience?

Healthcare facilities uniquely need restoration teams that minimize downtime due to the critical nature of patient care. Experienced teams better anticipate issues and know how to manage them without disrupting operations.

How does BMS CAT ensure rapid response during emergencies?

BMS CAT uses their experience and pre-established planning, such as annual preparedness meetings, to maintain current protocols and ensure efficient responses. This approach allows them to act swiftly and efficiently when emergencies arise.

What are the key infection control concerns during healthcare restorations?

Key concerns include preventing mold, smoke, and odors from spreading, which requires expertise in documentation and rigorous control of the restoration process to maintain safe and compliant clinical spaces.

The Value of a Restoration Team with Health...

The Value of a Restoration Team with Healthcare Experience

In this episode of Inside Restoration & Recovery, Martha Lewis discusses with Jason McClaren the importance of having a restoration team experienced in healthcare. They explore proactive measures and preparedness that ensure safety and compliance in clinical spaces.

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By Martha Lewis · April 24, 2025, 5:07 AM UTCBmsComplianceEmergencyFlood

Key takeaways

Experienced healthcare restoration teams are crucial for minimizing downtime.

Advanced planning and relationships with restoration partners enhance response times.

Compliance and infection control during restorations are vital in healthcare settings.

In this episode of Inside Restoration & Recovery, host Martha Lewis welcomes Jason McClaren, Director of Facilities Operations at Reunion Rehabilitation Hospitals, to discuss the critical advantage of partnering with a restoration team experienced in healthcare. A former firefighter and military veteran, Jason has spent the last decade managing safety, risk, and emergency preparedness across healthcare facilities.

He emphasizes the shift from reactive response—so familiar from his firefighting days—to proactive planning in healthcare. "We want to be ahead of the game," Jason explains, describing how annual preparedness lunches with BMS CAT ensure contact lists, rapid‐response kits, and protocols are current before disasters strike.

We want to be ahead of the game.
— Jason McClaren, Director of Facilities Operations at Reunion Rehabilitation Hospitals

A standout story recalls a Christmas Day flood when a vandal snapped a water dispenser off the wall, inundating the basement. Thanks to pre‐established relationships and rapid mobilization, BMS CAT arrived within hours, contained the water, installed temporary walls, and delivered a turnkey restoration—returning the facility to "like it never happened" in just weeks.

Like it never happened.

Jason also highlights infection control concerns—mold, smoke, odors—and how BMS CAT's expertise and documentation rigor keep clinical spaces safe and compliant. He praises their ability to offer both emergency manpower and small‐scale remediation training for his in‐house team.