Skip to content
MarketScale
‹ Back to IndustriesHealthcare

Verizon in Chicago: Becker’s HIT RCM

Healthcare leaders are discovering how reliable connectivity serves as the foundation for solving critical industry challenges like staffing and operational eff

This story was produced through MarketScale. See how Healthcare teams put it to work with Executive Thought Leadership.

By Healthcare ·
Share

Key takeaways

01

Healthcare leaders are discovering how reliable connectivity serves as the foundation for solving critical industry challenges like staffing and operational eff

Get featured

Want to get featured in MarketScale Healthcare?

Create a free MarketScale workspace and get your company's expertise featured across our Healthcare coverage. No credit card, no demo required.

Request an invite

In this episode of Healthcare On Air by Verizon, host Robin Goldsmith discusses insights from the Becker's HIT RCM conference in Chicago. The conference served as a platform for healthcare leaders and tech innovators to explore the role of connectivity in addressing healthcare challenges. Key topics included staffing shortages, operational efficiency, and technology adoption. Breakout sessions covered diverse healthcare subjects, and a roundtable discussion offered insights from adjacent industries. Verizon's unwavering commitment to healthcare innovation in the digital age invites professionals to join in and drive transformative change.

Video TranscriptExpand ↓

Hey, everyone, and welcome back to health care on air by Verizon. I'm your host, Robin Goldsmith Global Lead Global Lead for Health Innovation in strategy here at Verizon. So our Verizon healthcare team recently attended the eighth annual Becker's HIT RCM conference in Good Old Chicago where health care leaders and tech innovators from across the country and really across the globe, gather to discuss the latest trends and innovate on solutions together. Our Verizon team hosted an incredible roundtable featuring Scott Lawrence, RSVP of Global Solutions, and Gary Lynch, our global lead for Healthcare Innovation and was moderated by yours truly. With over two dozen senior level health care executives, our dedicated health care team, including Karen Finger, and Netcini discussed the critical role connectivity plays in delivering technology that addresses a whole host of challenges. To name a few staffing shortages, how to streamline operations, how to deliver an ROI when you're looking at adopting technology, and creating a basis for future technology adoption Breakout discussions focused on everything from health equity to hospital room of the future, contact centers, of course, patient experience, the digital front door, cybersecurity, and even a little bit of revenue cycle. And Scott shared critical insights from adjacent industries around tech advances that can be applied to the healthcare vertical. Verizon has committed to ongoing engagement and innovation with health care experts, as well as our partners. As we all move toward the common goal of driving meaningful and an impactful change in health care, We're all going through this digital evolution and health care together. So please come innovate with us.

Your experts belong here

Every story in MarketScale Healthcare starts with a company putting its clinicians, service-line leaders, and field engineers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Service-line buyers vet vendors quietly, and your clinicians become the proof they find while doing it.

Get your team featuredSee how it works15 minutes, straight to a calendar.

About the author

H
Healthcare

Follow Healthcare Insights

Get new expert content in your inbox.

Healthcare: are you visible to AI?

Before they reach out, Healthcare buyers ask AI engines which vendors to trust. See how AI describes your company today, and where competitors show up instead.

Free workspace

You just read one Healthcare expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your clinicians, service-line leaders, and field engineers into the articles, video, and social content Healthcare buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Healthcare Insights

Dr. Dana Rosencranz - Cancer Survivor and Chief Medical Physicist

Dr. Dana Rosencranz - Cancer Survivor and Chief Medical Physicist

Dr. Dana Rosencranz, Chief Medical Physicist at Texas Oncology, brings both professional expertise and personal experience as a breast cancer survivor to her role in advancing cancer care. Over 23 years at Texas Oncology, she champions technology adoption and AI integration in oncology while emphasizing the importance of human oversight in clinical applications.

  • 01Dr. Rosencranz is a five-year breast cancer survivor whose personal experience informs her approach to patient empathy and personalized care delivery.
  • 02AI applications in oncology like auto-contouring and treatment planning show significant advancement potential, but require consistent human leadership and oversight.
  • 03Texas Oncology reaches many demographics, including rural areas where travel to urban centers is hard, while staying current with the highest technology available.

Sep 11, 2026

OpenAI Links ChatGPT to Epic EHRs, Adds Health Data Plugin

OpenAI Links ChatGPT to Epic EHRs, Adds Health Data Plugin

OpenAI announced a ChatGPT for Healthcare integration with Epic EHRs and a plugin linking to nine public healthcare data sources, Healthcare IT News reported Sept. 4, 2026. UCSF Health is piloting the EHR integration, according to OpenAI.

  • 01Some health systems can embed ChatGPT for Healthcare within Epic screens, letting staff pull visit notes, lab results, medications, and specialist records without leaving the EHR.
  • 02OpenAI launched a Healthcare Public Data plugin linking to nine sources, including ClinicalTrials.gov, CMS Coverage, RxNorm, DailyMed, and PubMed, available to eligible U.S. ChatGPT for Clinicians users.
  • 03Health IT teams should verify which patient data fields are exposed, whether prompts and outputs generate audit logs, and assess which of the nine plugin data sources align with their specialty mix before expanding beyond pilot programs.

Sep 11, 2026

Sentara put a predictive model inside Epic’s nursing workflow

Sentara put a predictive model inside Epic’s nursing workflow

Sentara embedded a predictive risk model into Epic and redesigned nursing workflows, reducing hospital-onset MRSA bacteremia by about 45%, according to Healthcare IT News. Healthcare IT News also reported that DaVita’s CIO said embedding AI-powered insights into clinical workflows, not simply collecting more data, is helping clinicians coordinate care. Together, the examples point to a repeatable pattern: model plus workflow, not model plus dashboard.

  • 01According to Healthcare IT News, Sentara reduced hospital-onset MRSA bacteremia by about 45% after embedding a predictive risk model into Epic and redesigning nursing workflows.
  • 02More than half (56%) of respondents cited software and technology as one of their top three strategic priorities, and around 75% expected spending growth to continue over the next 12 months.

Sep 11, 2026

Explore More Healthcare Insights

Read more expert perspectives from across Healthcare.

Browse Healthcare Hub

About the Expert

H
Healthcare

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Healthcare and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512