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Full Connectivity in Hospitality with Mattie Lonborg of Marriott

Collaboration and personalization are changing the hospitality industry for the better. Mattie Lonborg, Sales Manager for Marriott International, knows this first-hand, and sat down to tell us how hotels are using technological connectivity to bring human experiences to their customers, but also how a social connectivity is giving hotel owners and operators the mindset…

This story was produced through MarketScale. See how Hospitality teams put it to work with Executive Thought Leadership.

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Full Connectivity in Hospitality with Mattie Lonborg of Marriott

Collaboration and personalization are changing the hospitality industry for the better. Mattie Lonborg, Sales Manager for Marriott International, knows this first-hand, and sat down to tell us how hotels are using technological connectivity to bring human experiences to their customers, but also how a social connectivity is giving hotel owners and operators the mindset to prosper.

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Meet in The Lobby - Meet The Hosts!

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Lindsay Garbacik is associated with Avendra, a company in the hospitality industry. The article introduces the hosts of 'Meet in The Lobby'.

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  • 01Efficient crisis management is crucial in emergencies.
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Revinate launched Ivy at HITEC 2026, a decision-intelligence layer that automates up to 80% of routine guest inquiries across its hospitality platform. The launch exemplifies the broader shift toward agentic AI in hospitality, with both property-side and online travel platforms deploying autonomous systems to handle guest interactions and reduce labor costs. Hotel operators are now evaluating where in the guest journey—pre-arrival, on-property, or post-stay—to prioritize AI automation.

  • 01Revinate launched Ivy at HITEC 2026.
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