Listen: Keeping the Humanity in Hospitality with Dr. Carl P. Borchgrevink of Michigan State University

 


For any tourist, from a simple cross-state road-trip to an international expedition, technology has only made our lives easier when it comes to booking and spending a night in a hotel. But for people like Dr. Carl P Borchgrevink, Director of The School of Hospitality Business at Michigan State University, he worries that too much technology will make the hospitality industry lose it’s human touch; to avoid the deterioration of hospitality culture, Dr. Borchgrevink is taking things into his own hands and helping instill those values in today’s students.

“That’s what we are all hungry for as educators, we want to share what we know and demonstrate how we can be useful,” Borchgrevink said. Today, he joins us on the Hospitality Podcast to discuss tech in the hospitality industry, as well labor shortages and teaching the next generation of hospitality business owners.

Follow us on social media for the latest updates in B2B!

Twitter – @HospitalityMKSL
Facebook – facebook.com/marketscale
LinkedIn – linkedin.com/company/marketscale

Follow us on social media for the latest updates in B2B!

Image

Latest

military
Just Thinking… About Applying Military Discipline and Decision-Making to Entrepreneurial Growth with Kris Groves
December 17, 2025

Career transitions rarely follow a straight line—especially for people coming out of the military. For many veterans, the challenge isn’t discipline or work ethic, but figuring out how deeply technical, high-stakes experience translates into civilian industries that speak a very different language. As more service members step into entrepreneurship, the real question becomes less about…

Read More
Hiring
Hiring Rewired: Human Intelligence in the AI-Driven Job Market
December 16, 2025

As artificial intelligence continues to reshape recruiting—from resume screening and job descriptions to candidate sourcing and interview workflows—the hiring process has become faster, more automated, and increasingly complex. According to the World Economic Forum, approximately 88% of companies now use some form of AI to filter or rank job applications, signaling how deeply embedded automation…

Read More
Expanding Monitoring in Acute Care and Beyond
Expanding Monitoring in Acute Care and Beyond
December 16, 2025

As hospitals look beyond the ICU to improve outcomes across the entire continuum of care, a key question emerges: how do you expand patient monitoring without overwhelming clinicians with more alarms, more noise, and more work? This episode—part three of a five-part Health and Life Sciences at the Edge series exploring The Future of…

Read More
mindset
Rob Paylor’s Mindset Masterclass After a Life-Changing Rugby Injury: Rise, Recover, and Redefine What’s Possible
December 16, 2025

Every year, an estimated 17,000 Americans suffer spinal cord injuries, many of which permanently alter the course of their lives.. For former collegiate rugby player Rob Paylor, a devastating injury left him paralyzed from the shoulders down. Doctors told him he would never walk or move his hands again. But instead of accepting that fate,…

Read More