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Listen: Smart Rooms Are Almost A Reality

Smart hotels rooms are now a reality as Hilton Hotels are implementing smart technology into a number of their locations across the globe. Integrated voice controls through the Hilton Honors app and easy to use smart tv’s are two of the big changes that Hilton is looking to add to their in-room experience. Andrew…

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Listen: Smart Rooms Are Almost A Reality

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Smart hotels rooms are now a reality as Hilton Hotels are implementing smart technology into a number of their locations across the globe. Integrated voice controls through the Hilton Honors app and easy to use smart tv’s are two of the big changes that Hilton is looking to add to their in-room experience. Andrew Sheivachman, business travel editor at Skift said, “The smart guest room of the future is still in development. A strong return on investment for hotel owners who invest in updated technology, however, will help push these innovations into the mainstream.” With guests looking to have the same smart technologies while they travel as they do at home Hiltons approach will keep their hospitality experience ahead of the curve.

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More Hospitality Insights

Hyatt expects 10 hotel openings in Canada in 2027, its largest year there

Hyatt expects 10 hotel openings in Canada in 2027, its largest year there

Hyatt has more than 40 deals in its Canadian pipeline, including 10 hotels expected to open in 2027, and says it is on track for its largest year of hotel openings in the country. Its slate brings Hyatt Select, a conversion brand, and Hyatt Studios, an extended-stay format, to Kingston and Prince Albert. New room supply is growing about 1% a year, so conversions may offer faster growth.

  • 01Ten expected Hyatt openings in 2027 compare with a national forecast of 39 new hotels, roughly a quarter by simple arithmetic, though Hyatt's count can include conversions the forecast tracks separately.
  • 02Canadian room supply is forecast to grow only 1.1% to 1.4% a year through 2028, which favors brands that can flag hotels that already exist.
  • 03Hyatt Select's Canadian debut in Kingston later this year follows more than 25 U.S. deals in 2025.

Oct 29, 2026

Switching laundry suppliers saved one Avendra client almost $75,000 a year

Switching laundry suppliers saved one Avendra client almost $75,000 a year

Avendra's Dorian Murphy and Melissa McCormack lay out two cost levers for hotel operators on a Meet in the Lobby mailbag episode. One client is saving almost $75,000 a year after switching outsourced laundry suppliers, and pay-for-performance clauses let properties deduct for missed scope items. A Cornell trial found dropping dollar signs lifted checks 8%, and AHLEI reports about 40% of restaurants use menu engineering.

  • 01An Avendra client is saving almost $75,000 a year after moving to a different outsourced laundry supplier, according to Melissa McCormack.
  • 02In a 201-diner Cornell trial, menus with bare numerals instead of dollar signs lifted the average check by $5.55, about 8%.
  • 03Only about 40% of restaurants say they use menu engineering, AHLEI reports, four decades after the method was introduced at Michigan State.

Oct 29, 2026

Airbnb bars hosts from assigning checkout chores starting November 20

Airbnb bars hosts from assigning checkout chores starting November 20

For reservations made on or after November 20, Airbnb hosts cannot require guests to strip beds, wash dishes, run laundry or take trash off the property. Guests can still be asked to leave dishes in the sink, gather towels and sort trash and recycling indoors. Cleaning fees are not being abolished. Hosts are divided, with some threatening to leave the platform or raise prices.

  • 01Removing unpaid guest chores shifts turnover labor to paid cleaners, favoring scaled operators with staff and vendor contracts over single-property owners.
  • 02Airbnb's new checkout standard (no stripping beds, washing dishes, laundry, or trash removal) moves short-term rentals toward the hotel model hotels now compete hardest on.

Oct 23, 2026

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