Skip to content
MarketScale
Demo
‹ Back to IndustriesRetail

Listen: Learning To Go Where The Customers Are

On today’s podcast, I have a chat with Megan Berry from byReveal. We discuss the fundamental ways which the new generation of consumer is driving the retail experience, how static thinking can be extremely detrimental to a company’s survival, and I finally use a good metaphor involving ships. For the latest news, videos, and…

This story was produced through MarketScale. See how Retail teams put it to work with Sales Enablement.

Share
Listen: Learning To Go Where The Customers Are

Get featured

Want to get featured in MarketScale Retail?

Create a free MarketScale workspace and get your company's expertise featured across our Retail coverage. No credit card, no demo required.

Request an invite

On today’s podcast, I have a chat with Megan Berry from byReveal. We discuss the fundamental ways which the new generation of consumer is driving the retail experience, how static thinking can be extremely detrimental to a company’s survival, and I finally use a good metaphor involving ships.

For the latest news, videos, and podcasts in the Retail Industry, be sure to subscribe to our industry publication.

Follow us on social media for the latest updates in B2B!

Twitter – @RetailMKSL

Facebook – facebook.com/marketscale

LinkedIn – linkedin.com/company/marketscale

Your experts belong here

Every story in MarketScale Retail starts with a company putting its merchandising leads, store operations teams, and category managers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Category buyers trust operators, so your merchandising leads shorten the distance between first search and first call.

Get your team featuredSee how it works15 minutes, straight to a calendar.

Follow Retail Insights

Get new expert content in your inbox.

Retail: are you visible to AI?

Before they reach out, Retail buyers ask AI engines which vendors to trust. See how AI describes your company today, and where competitors show up instead.

Free workspace

You just read one Retail expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your merchandising leads, store operations teams, and category managers into the articles, video, and social content Retail buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Retail Insights

Agentic AI, sub-30-minute delivery, and shelf robots are rewriting retail operations in 2026

Agentic AI, sub-30-minute delivery, and shelf robots are rewriting retail operations in 2026

By 2026, technologies like agentic AI, sub-30-minute delivery, and shelf robots have become integral to retail operations. Major retailers such as Amazon, Walmart, and Kohl's are leveraging these advancements. This shift represents a significant transformation in the way retail businesses function and serve customers.

  • 01Agentic AI and shelf robots are now critical components in modern retail operations.
  • 02Sub-30-minute delivery has become standard for many large retailers.
  • 03Major companies like Amazon and Walmart have fully integrated these technologies into their business models.

Aug 17, 2026

Whatnot hits $20 billion valuation as live-auction commerce goes mainstream retail

Whatnot hits $20 billion valuation as live-auction commerce goes mainstream retail

Whatnot has achieved a valuation of $20 billion after raising $545 million. The rapid growth of live-auction commerce is prompting large retailers to reconsider their digital selling strategies. This trend represents a significant shift in the retail industry towards more interactive and engaging online sales methods.

  • 01Whatnot reached a $20 billion valuation after raising $545 million.
  • 02Live-auction commerce is becoming mainstream, influencing enterprise retailers' digital strategies.
  • 03Interactive and engaging sales methods are reshaping the retail industry's approach to online commerce.

Aug 16, 2026

Global ecommerce is now a $6 trillion market, and enterprise operators are still leaving conversion on the table

Global ecommerce is now a $6 trillion market, and enterprise operators are still leaving conversion on the table

Global ecommerce has surpassed $6 trillion, but many enterprise operators are not maximizing their conversion rates due to issues like cart abandonment and mobile friction.

  • 01Global ecommerce has reached a market size of over $6 trillion.
  • 02Cart abandonment continues to be a significant challenge for e-commerce conversion rates.
  • 03Mobile friction hinders optimal customer experiences and conversion in e-commerce.

Aug 16, 2026

Explore More Retail Insights

Read more expert perspectives from across Retail.

Browse Retail Hub

For Retail teams

See how Retail teams use MarketScale →

Sales Enablement

Explore Channels

Industry news, analysis, and expert perspectives

Professional AV›Engineering & Construction›Education Technology›Healthcare›Energy›Software & Technology›Retail›Business Services›Industrial IoT›Sports & Entertainment›Transportation›Sciences›Building Management›Food & Beverage›Architecture & Design›Hospitality›Marketing Tech›
Keep exploring

More from Retail

Retail hubMore expert Retail coverage.Explore →Sales EnablementEquip the floor and the field.Explore →BrivoAccess tech storytelling.Explore →State of B2B MarketingWhat is working in B2B marketing now.Explore →

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Retail and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512