Skip to content
‹ Back to IndustriesHealthcare

Value-Based Care Leads to Improved Outcomes

In this episode of Highway to Health, host David Kemp speaks with Carrum Health's Chief Commercial Officer Brooke West and Chief Network Officer Christoph Dankert about value-based care and its impact on patient outcomes. Carrum Health connects employers directly with high-quality providers through prospective bundled payments, aiming to reduce costs and improve the patient experience. The conversation highlights how aligning financial incentives with patient results can meaningfully improve healthcare quality and access.

This story was produced through MarketScale. See how Healthcare teams put it to work with Executive Thought Leadership.

Promoted content from Highway to Health on MarketScale.

By David Kemp · · Brooke WestCarrum HealthChristoph DankertDavid Kemp
Share

Key takeaways

01

Value-based care aligns financial incentives with patient outcomes, driving measurable quality improvements over traditional fee-for-service models.

02

Carrum Health negotiates upfront prospective bundles with top-tier providers, creating direct connections between employers and high-quality care.

03

Choosing the right physician is critical — inadequate expertise can have serious consequences, underscoring the need for guided healthcare navigation.

Free workspace

Turn your Healthcare expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

In this episode of Highway to Health hosted by David Kemp, Kemp turns the spotlight onto the promising avenue of value-based care with insights from Brook West, the Chief Commercial Officer at Carrum Health, and Christoph Dankert, the Chief Network Officer at Carrum Health.

Brook West shares a personal narrative underscoring the importance of choosing the right physician, revealing how a lack of physician expertise could have jeopardized her father's last days battling cancer. She emphasizes how Carrum Health strives to revolutionize healthcare by forging a direct link between providers and employers, negotiating upfront prospective bundles with the crème de la crème of providers to ensure quality care at optimized costs. Through a meticulous process, Carrum Health aims to enhance patient experience by easing the healthcare navigation and significantly reducing the financial burden, making quality healthcare a more accessible and less daunting prospect for all.

Carrum Health strives to revolutionize healthcare by forging a direct link between providers and employers, negotiating upfront prospective bundles with the crème de la crème of providers to ensure quality care at optimized costs.

Highway to Health

Part of this channel

Highway to Health

Healthcare innovation conversations for executives and technology buyers.

Visit the channel

Your experts belong here

Every story in MarketScale Healthcare starts with a company putting its clinicians, service-line leaders, and field engineers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Service-line buyers vet vendors quietly, and your clinicians become the proof they find while doing it.

Book DemoSee how it works15 minutes, straight to a calendar.

About the author

David Kemp
David KempHealthcare Lead, Highway to Health

With experience in coaching college basketball, supporting large healthcare systems through ICD-10, to now leading the healthcare vertical at MarketScale, David enjoys the journey. Craving knowledge is one of David's core values, and he has the opportunity to learn from some of the best as host of the Highway to Health podcast series.

B2B Weekly

The week in Healthcare, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Healthcare: are you visible to AI?

Before they reach out, Healthcare buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Healthcare expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your clinicians, service-line leaders, and field engineers into the articles, video, and social content Healthcare buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Healthcare Insights

Why MVP wants to push fresher care-gap data into EMRs

Why MVP wants to push fresher care-gap data into EMRs

MVP Health Care, a nonprofit insurer in New York and Vermont, built Arcadia-based provider dashboards that combine ADT alerts, care gaps, utilization and pharmacy data. Timing drives the design. Its next step, delivering care gaps inside provider EMRs, should move fastest with practices that already exchange data through Arcadia.

  • 01For a quality measure on a seven-day clock, a payer report that runs a few months behind arrives after the deadline it was meant to help with.
  • 02The quickest EMR integrations for a regional payer are likely with practices already sharing data on the same platform through Medicare ACOs or other payers. Practices new to that kind of exchange need trust built in both directions first.
  • 03A useful test for any payer’s provider analytics: does a service completed last week drop off the care-gap list, or does the practice still call the patient again?

Nov 13, 2026

Humana's $2.8B BlackRock deal lets it buy back CenterWell clinics starting in 2028

Humana's $2.8B BlackRock deal lets it buy back CenterWell clinics starting in 2028

BlackRock's $2.8 billion buys majority ownership of a joint venture holding about 150 CenterWell clinics, replacing WCAS as Humana's outside investor. CenterWell keeps a minority stake and keeps running the clinics. The terms set a timeline: two years of expected growth spending, an option for Humana to buy clinics back from 2028, and a BlackRock right to start a sale of any clinics still in the venture at the end of 2033, with CenterWell getting the first offer. The deal is expected to close in the fourth quarter, subject to regulatory approvals.

  • 01BlackRock's $2.8 billion buys majority ownership of about 150 CenterWell clinics, while Humana keeps day-to-day management and an option to repurchase clinics starting in 2028.
  • 02The 2028 buyback and 2033 sale terms apply to the roughly 150 clinics in the new joint venture. CenterWell Senior Primary Care runs 250 clinics in total.
  • 03The deal’s lower-cost-of-capital claim will be tested after closing—first by how the venture deploys new capital over the next two years to support clinics, open locations and pursue acquisitions, and then by Humana’s 2028 decision on whether to start buying clinics back.

Nov 12, 2026

Healthcare AI should give doctors attention back, not shorter visits

Healthcare AI should give doctors attention back, not shorter visits

Healthcare organizations should deploy AI to give clinicians back attention and capacity for better decisions, not simply shorten visits. Landry argues AI should fit into existing workflows with insights appearing at the right time, and that organizations should set clear governance and automation boundaries before deployment and measure what changes for patients, clinicians and the organization.

  • 01AI success in healthcare should expand clinician capacity for thoughtful care, not optimize for visit speed; a three-minute appointment is not patient-centered innovation.
  • 02Design AI into workflows clinicians already use with insights appearing at the right moment, making adoption a workflow problem rather than a training problem.
  • 03Set automation boundaries before deploying AI, specifying what it may do alone, what it recommends for clinician decision-making, and what requires explicit human control and accountability.

Nov 11, 2026

Explore More Healthcare Insights

Read more expert perspectives from across Healthcare.

Browse Healthcare Hub

About the Experts

David Kemp
David Kemp

Host, Highway to Health

Highway to Health

David Kemp is the host of Highway to Health, a MarketScale show and live event series focused on the future of healthcare. He interviews industry innovators and thought leaders exploring value-based care, healthcare navigation, and emerging models in the industry. Kemp brings a conversational, forward-thinking approach to complex healthcare topics.

BW
Brooke West

Chief Commercial Officer

Carrum Health

Brooke West serves as Chief Commercial Officer at Carrum Health, where she leads commercial strategy connecting employers directly with high-quality healthcare providers. She is a vocal advocate for value-based care and has shared personal experience navigating the healthcare system to illustrate the importance of physician expertise and quality networks.

CD
Christoph Dankert

Chief Network Officer

Carrum Health

Christoph Dankert is the Chief Network Officer at Carrum Health, overseeing the company's provider network strategy. He focuses on negotiating prospective bundled payment arrangements with top-tier providers to ensure quality care at optimized costs for employers and patients.

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Healthcare and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512