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Healthcare innovation conversations for executives and technology buyers.

Highway to Health is hosted by David Kemp, a B2B content specialist focused on healthcare innovation, and features healthcare executives and technology vendors discussing revenue cycle management, care delivery models, and emerging health tech. The show runs as both a podcast and a live event series, bringing clinicians, administrators, and solution providers into the same conversation. It serves healthcare buyers and vendors evaluating technology for a rapidly changing market.

54 episodes
Channel Brief·Highway to Health · 54 episodes
Updated Apr 29, 2026

Healthcare's Structural Crisis Demands System Redesign, Not Fixes

The channel documents how workforce collapse, cost spiral, and access gaps are forcing providers, payers, and employers to rethink delivery models. Evidence comes from workforce projections, spending benchmarks, and case studies of working alternatives.

Highway to Health argues that U.S. healthcare's core problem is structural, not operational: rising costs, staffing shortages, and fragmented incentives cannot be solved by tweaking existing models. The channel proves this through hard workforce projections (over 610,000 nurses expected to leave by 2027), spending trajectories (healthcare climbing to 20% of GDP by 2033), and repeated failure of traditional recruitment and retention tactics. Solutions require reimagining care delivery, reimbursement, and the role of technology and caregivers.

Drawn from Leading Through Change: Dr. Kevin Stevenson on… and 2 more →

“More than 250 billion wasted each year in revenue cycle alone due to preventable errors.”

Access Healthcare CEO Shaji Ravi, Episode 6

By the numbers

20%

healthcare's projected share of U.S. economy by 2033

683,491

heart disease deaths reported in U.S. in 2024

203,000

new RN positions needed annually through 2031

6.5M

healthcare professionals projected to leave workforce by 2026

What the channel argues

DataOver 610,000 nurses projected to leave profession by 2027; Texas ranked second nationally for shortages by 2030.→
DataNational health spending projected to grow 5.8% annually versus 4.3% GDP growth, reaching 20% of economy by 2033.→
InsightPhysician burnout driven primarily by systemic pressures like administrative burden and reduced autonomy, not individual resilience gaps.→
DataCaregiver-first dementia model reduced avoidable hospitalizations by roughly 6,000 dollars per patient annually.→
DataPatients now wait average 31 days to see specialist in major U.S. cities, up 19 percent since 2022.→
DataHospital labor costs now exceed 60 percent of total expenses, driven by workforce shortages and burnout.→

What you'll learn

•Structural burnout and staffing crisis require systemic solutions like reduced administrative burden and autonomous care models, not recruitment campaigns alone.
•Revenue cycle waste of 250 billion annually can be addressed through agentic AI that learns across thousands of claims without replacing existing EHR systems.
•Caregiver engagement, not traditional patient self-management, is the missing link in dementia care and offers measurable cost savings.
•Healthcare access delays are solvable through technology platforms that match patients to available specialist slots within 48 hours instead of 31 days.
•Personalization at scale requires AI-powered navigation that covers 20 million lives across 190 countries and 23 languages to close literacy and language gaps.

What to do about it

→Audit and reduce administrative burden on clinicians first; measure time spent on documentation, prior authorization, and non-clinical tasks before deploying technology.
→Pilot agentic AI in revenue cycle workflows as modular overlay to existing EHRs; target 40% of claims that fail on first submission and measure claim acceptance lift.
→Shift dementia and complex chronic care models to caregiver education and engagement; train family members as de facto care coordinators and track hospitalization avoidance.

Who and what shows up

Shaji Ravi

CEO, Access Healthcare

Cited 250 billion dollars wasted annually in revenue cycle to frame urgency of agentic AI and modular automation approaches.

Dr. Kevin Stevenson

Healthcare leadership and workforce strategy

Discussed 203,000 annual new registered nurse positions needed through 2031 and how hospital decision-making involves complex ecosystem requiring leadership navigation.

Dr. Megan Carter

Clinician burnout and systemic healthcare reform

Highlighted moral injury and burnout as deeply emotional systemic issues requiring cultural shift away from healthcare's martyrdom mindset.

Ann Jordan

First female CEO, HFMA

Represents leadership shift toward inclusivity and collaboration in healthcare financial management alongside three female state chapter presidents.

Ceresti Health

Dementia care technology and caregiver support

Demonstrated caregiver-first model achieving roughly 6,000 dollars annual savings per patient through reduction in avoidable hospitalizations.

Questions this channel answers

Q

Why do healthcare workers keep leaving despite recruitment efforts?

Burnout is driven by systemic pressures like administrative burden and reduced autonomy, not insufficient staffing. Over 610,000 nurses are projected to leave by 2027 even with higher wages, signaling that culture and workload design must change, not just hiring.

Fixing the Physician Experience: Why Advocacy Is Healthc… →
Q

How can hospitals afford to modernize technology and reduce costs at the same time?

Modular, zero-disruption AI overlays on existing EHRs reduce IT lift and can yield roughly 50% people cost reduction in revenue cycle without rip-and-replace infrastructure overhauls.

Transformation Without Disruption: How Access Healthcare… →
Q

Why is healthcare access still slow when technology exists to solve it?

Patients wait 31 days average to see specialists despite technology because systems are not designed to fill cancellation and no-show gaps; platforms like OverbookMD use proprietary quality indexes to deliver appointments within 48 hours.

The Uber of Healthcare: How OverbookMD is Using Data and… →
Q

How can healthcare systems address the aging population and dementia crisis?

Traditional patient engagement fails for dementia because cognitive impairment prevents self-reporting; caregiver-first models train families as care coordinators, reducing avoidable hospitalizations by roughly 6,000 dollars per patient annually.

Caregiver Engagement Is the Missing Link in Dementia Car… →
Q

What does personalization actually mean in healthcare at scale?

Personalization means AI-powered navigation tailored to individual health literacy, language, and preferences across 20 million covered lives in 190 countries and 23 languages, not one-size-fits-all plan design.

Connecting the Disconnected: Inside Personify Health’s M… →
Topics:Physician and clinician burnoutWorkforce shortages and retentionRevenue cycle automation and AIValue-based and personalized care modelsCaregiver engagement and dementia careVirtual care and telehealthHealthcare access and affordability
Themes:System redesign beats operational optimizationAutomation frees clinicians for human careCaregiver and payer alignment drives outcomes

Industry context

Healthcare organizations are increasingly deploying automation and AI to reduce clinician burnout and streamline repetitive tasks, though adoption significantly outpaces clinical trust in these technologies.

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